OBJECTIVE:

• To obtain a position in which I can demonstrate my skills as an Information Technology Professional contributing to teh company and work toward common goals.

SUMMARY:

• Dedicated IT Engineer wif 17 years of experience in Systems, Networks and Virtualization Infrastructures
• Exceptional experience in publishing technologies based on Citrix XenApp/XenDesktop and 2X
• Wide experience in infrastructures based on Windows Server 2003 / 2008 / 2012 & Microsoft Exchange 2003 / 2007 / 2010
• Extensive expertise in backups, data integrity, disaster recovery management
• Adept in Systems, Network, and Virtualization troubleshooting
• Establishment of documentation standards for teh company
• Cost benefits analysis and policy planning/implementation.
• Strong leadership and management skills
• Physical and Virtual Infrastructure Design and implementation
• Highly dedicated and motivated wif strong initiative and attention to detail
• Saved company thousands of dollars in annual renewal fees by external maintenances, implementing new infrastructures, and hardware meticulously chosen according to requirements
• Establishment of Corporate Intranet for internal use for teh company headquarters located in other countries, saving significant cost in international calls, improving workforce effectiveness
• Enhance company’s production by improving user’s work experience
• High customer satisfaction due to successful projects and professional relationships
• Establish an effective Monitoring Performance System enhancing proactive avoiding critical system disasters
• Improve business continuity by designing a disaster recovery plan and backup system for teh company’s Data Center

TECHNICAL SKILLS:

TECHNOLOGIES: Microsoft Exchange Server 2003/2007/2010 and 2013 (Lab environment) Microsoft ISA Server 2004/2006 Microsoft Office 2003/2007/2010 / Visio/Project / Lync Server 2010 Microsoft SharePoint Services Microsoft SQL Implementation and Management VMware ESX Virtualization Platform Design Microsoft Hyper - V Server 2008 R2 / 2012 Infrastructure Design. Citrix XenApp/XenDesktop and 2X Software Virtualization Technologies Symantec & Barracuda Appliance Anti Spam Symantec NetBackup 7.5 / 7.6 and Backup Exec 2010 R3 / 2012 Symantec Enterprise Vault 10 Storage Craft Shadow Protect SOLARWINDS Orion - Network Performance Monitor KASEYA Management and Monitoring Systems

PLATFORMS: Microsoft Windows Server NT / 2000 / 2003 / 2008 / 2008 R2 / 2012 / 2012 R2 Microsoft Windows 2000/XP/Vista/Windows 7 / 8 Mac OS X Novell Netware Unix/Linux Sonicwall / Pfsense Firewall / Watchguard / Citrix Netscaler

NETWORKING: Active Directory / Terminal Server / 2X / DNS / VPN / TCP-IP / IPSEC / DHCP / FTP / HTTPS / SMTP / POP3 / LAN / VLAN / WAN / IIS / OWA / NAS / SAN Storage Systems ( iSCSI SAS / Ethernet / Fibre / Copper )

HARDWARE: DELL PowerEdge family Servers & SAN EqualLogic / PowerVault MD Storage family Arrays HP Proliant family Servers & SAN StorageWorks P2000 G3 Storage family Arrays Intel / AMD / General PC, WO, Server assembly

PROFESSIONAL EXPERIENCE:

Confidential - Tampa, FL

Sr. Systems Engineer

Responsibilities:

• Became part of teh Global Virtualization team following teh acquisition of URS by Confidential
• Support teh Global Virtualization infrastructure for a Fortune 500 company wif 100.000 employees
• Design, Configure, and Manage Confidential Global Citrix XenApp farm
• Develop Business Continuity Plan for Confidential primary Citrix farm
• Manage and Maintain Legacy URS/ Confidential Citrix farms
• Consolidate Legacy URS/ Confidential Citrix farms into teh primary Confidential Citrix farm
• Offer Tier III Support for our Global Servers, Citrix and vMware Infrastructure
• Manage Active Directory tasks related to Citrix Administration (Users/Security/GPO)
• Team up wif application owners/administrators publishing more TEMPthan 120 applications through Citrix XenApp
• Lead critical Citrix and Virtualization Projects
• Plan and support large Data Center migration projects
• Support Backup and Disaster Recovery team as needed
• Document and maintain standard operating procedures ( SOPs )
• Deliver excellence user support

Confidential - Tampa, FL

Data Center Administrator - IT Sr. Systems Engineer

Responsibilities:

• Design Disaster Recovery Plan for teh Tampa and Austin Data Centers
• Implement, update and maintain Data Center disaster recovery plan
• Design, Implement and maintain Citrix XenApp farms for teh company supporting up to 3.000 users
• Support Application Owners to ensure proper services on XenApp Servers
• Implement security standards and GPO deployment
• Manage and maintain multiple Active Directory Forests and domains and MS Exchange infrastructure supporting 65.000 users
• Manage and maintain email archive infrastructure based on Symantec Enterprise Vault
• Implement, manage and maintain new Backup Infrastructure based on Symantec NetBakup protecting multiple platforms on a large Data Center
• Manage / participate in projects for teh company’s Data Center
• Document and maintain standard operating procedures ( SOPs )
• Write and maintain Backups and Disaster Recovery documentation

Confidential - Tampa, FL

Data Center Administrator - NOC / IT Systems & Network Engineer

Responsibilities:

• Virtual Networks Design and System Platforms Implementation.
• Implement and maintain Data Center Monitor Performance and Reporting System solution
• Implement, update and maintain Data Center disaster recovery plan.
• Implement cloud services solutions for hosted clients based on Citrix XenApp and 2X / 2X VDI.
• Implement security standards and GPO deployment.
• Implement and maintain multiple Active Directory domains and Exchange mail server infrastructures.
• Implement, manage and maintain data backup policy.
• Lead and manage projects for teh company’s Data Center and client’s infrastructure.
• Troubleshoot complex technical issues in a fast-paced data center environment
• Lead Help-Desk team.
• Tier III support for company’s hosted clients. Maintain Client’s SLA.
• Maintain high-level customer satisfaction
• Document and maintain standard operating procedures ( SOPs )
• Write and maintain Data Center documentation and network maps.

Confidential

IT Manager / IT Systems & Network Engineer

Responsibilities:

• Project Manager for teh company and their locations at China and Brazil.
• Plan and control of time and resources.
• Resource assessment and cost control.
• Responsible for computer equipment, peripherals and technologies purchasing.
• Vision for Technology innovation ensuring teh quality.
• Created and maintained company’s intranet infrastructure based in MS Sharepoint Services.
• Responsible for data security. Backup system design, implementation and maintenance using Veritas Backup, Symantec Backup Exec, and NT Backup.
• Provided support to company’s users.
• Control computationally in production lines.
• Installed, Configured, and Maintained NAS storage System devices, web servers and mail server based in Microsoft Exchange 2003/2007 and Microsoft Server 2003/2008 Platforms.
• Active Directory implementation and administration. User and Systems management through GPO policies.
• Virtual infrastructure design and implementation based in VMware ESX 4.x
• Installed, Administrated, and Monitored of Network LAN Switches, Router, Firewall, DNS, DHCP, IIS, SSL, Terminal Services.
• Remote Systems Assistance / Administration / Monitoring ( Jan 2010 - Apr 2011 from United States )

Confidential

IT Systems Administrator / Project Manager

Responsibilities:

• Design and deployment of software necessities and system infrastructures to multiples company’s customers.
• Responsible for design and implementation of Backup Systems solutions for company’s customers.
• Analysis and evaluation of necessities to offer new solutions in order to enhance customer’s production.
• Management of multiples company’s costumers providing halpdesk support on-site and remote.
• Infrastructure Implementations based on Microsoft 2000 and 2003 Server Environments.
• Microsoft Exchange 2000 and 2003 Server implementations.
• Network Design and Implementation for company’s customers.
• IT Support, Maintenance, Troubleshooting for company’s customers and internal users.
• Server, Workstation, Computer assembly

Confidential

IT Systems Administrator

Responsibilities:

• Manage multiple company’s customer’s networks, systems infrastructure, backups, and troubleshooting.
• Installation and configuration of servers and computers’ infrastructure for company’s customers.
• Ensure teh quality and functionality of multiple customers’ systems and networks.
• Provided halpdesk support to company’s users and customers. Installation/reparation of PC’s/peripherals.

Confidential

IT Technician

Responsibilities:

• PC build and OS installation, configuration and maintenance. Systems troubleshooting.
• Server monitoring, operation and backup’s maintenance.
• Provide halpdesk support to teh company’s users.