Desktop Engineer Resume

SUMMARY

I am seeking to obtain a position utilizing the computer skills I possess in the areas of software engineering, troubleshooting, installation, SDLC testing, migration, implementation, and ancillary functions within the Information Systems Department. I build and deploy reliable APP - V, MSI, and 1-click executable packages. I have 12 years’ experience creating dependable, fully automated, unattended installation packages. I have over 17 year’s professional experience in Information Technology.

TECHNICAL SKILLS

Languages/Tools: Wise Package Studio, Flexera Admin Studio 2012, Novell ZenWorks 7, COGNOS Impromptu Administration, Tivoli Service Desk, Remedy Problem Management, Mobile devices, TCP/IP, SMS, and Enterprise Administrator, Microsoft Exchange, SCCM 2007 and 2012, Microsoft Office 95, 97, 2000,2010, 2013 Office XP, Lotus SmartSuite, and Lotus Notes; SQL.

Environment: s: Windows 7, Windows 8.1,10, XP, 2000, NT 4.0, 98, 95; both Desktops and Laptops, Novell and Microsoft Active Directory

PROFESSIONAL EXPERIENCE

Confidential

Desktop Engineer

Responsibilities:

Primary Technical Architect and Engineer; Application Packaging (MSI) and distribution
Windows Automation
Designs and Engineers Corporate desktop solution
WSUS maintenance, in house application updates, patching
System Certification and Validation

Confidential

Desktop Engineer

Responsibilities:

I perform SCCM 2012 Reporting, Queries, Advertisements, and Collections
Application Packaging (MSI) and distribution
GPO creation and maintenance
PowerShell, VB Scripting and related tools for automated installations and functions.
Extensive testing and documentation using SDLC methodologies.
Provide unique installation and deployment solutions for enterprise challenges.
Patch management for Microsoft client applications across the Enterprise

Confidential

Packaging/Testing Lead

Responsibilities:

Scope of project is to migrate from Windows XP to Windows 7 (x64). We utilize Flexera Admin Studio 2012 in concert with SCCM 2012 to create, modify, and deploy applications/packages to enterprise testing regions and to production. When necessary, we are tasked to troubleshoot, and correct scheduled deployments, distributions, and collections.
The goal is to convert all applications to APPV-5 where possible or SCCM packages when necessary. When required, we provide a scripted end product using VB Script, PowerShell, and batch processes.
My responsibilities are to assign packages, manage workflow, QA completed packages and distributions, and to manage team administratively. I also package, distribute and document processes. I have regular interaction with business analysts, project managers, and senior management to coordinate integration of new applications, upgrades, rollout schedules, and the processes associated with conception through implementation. I conduct a weekly meeting with team members, project management, and senior staff to discuss, recommend, and work through conflicts and issues in order meet out project deadlines.

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