It Lab Technician Resume
SUMMARY:
Extensive Experience as a UNIX System Engineer specializing in planning, installing, configuring, maintaining, monitoring, and troubleshooting UNIX and network systems as well as UNIX and support applications. Proven expertise in accomplishing projects with mission critical objectives and deadlines. Skilled at cross platforms and with various group and management styles. Exhaustive work in a 24x7 environment being on - call and carrying oncall devices.
TECHNICAL SKILLS:
NETWORKING: Cisco UCS, routers, switches, access servers, & firewalls, Ethernet hardware, Shiva Fastpath5, Cabletron Hubs & switches, Webster MultiGateway, Farallon Star Controllers, communication servers, U. S. Robotics Total Control modem, Alchemy CriptoClusters 500, Macintosh and PC networking, CLI video conference system.
UNIX SYSTEMS: Confidential Solaris, Pyramid, and PCs running UNIX like LINUX, Red Hat, BSD
DESKTOP: LINUX Macintosh, Confidential 's PCs, NCD Xterms, desktop modems, Wyse terminals
SOFTWARE: Cisco IOS, UNIX (SunOS 5.X, Solaris 2.X, Linux, FreeBSD)DOS, Windows(95, 98 & NT)MacOS, HP Openview, XTACACS, Quarterdeck Mail, Sendmail, DHCP, DNS, Perl & Shell Scripting, Apache, Weblogic, Netscape Suitespot, Big Brother, Visio, Veritas, WebEx, Puppet, Samba, Twiki, Samba, Alliance, Remedy, Clearcase, VSphere/VCenter, Mail Backup, RMAN Backup, Disk Based Backup
PROTOCOLS: FDDI, Ethernet, Frame-relay, leased & dedicated lines, ISDN, SMTP, TCP/IP, NFS, NIS, LDAP, IPX, Appletalk.
PROFILE:
IT professional with over 10 years of demonstrated experience including expertise in data center support, desktop and customer service. Strong analytical skills with proven, effective and accurate problem solving ability. Excels at multi-tasking in fast paced 24x7 environments demanding proficient organizational and interpersonal skills. Confident and poised in interactions with individuals at all levels. Diligent, detail-oriented self-starter, and resourceful in completing projects.
PROFESSIONAL EXPERIENCE:
Confidential
IT Lab Technician
Responsibilities:
- Supported the computing and technology requirements for Confidential.
- Day to day responsibilities included the technical support of various productivity devices, servers, business applications, integration of devices, services, and general computing infrastructure requirements.
- Dealt wilt technical systems architecture, and Linux operations to accomplish tasks.
- Prioritized and executed multiple tasks within a flexible working environment and adapted well to changing priorities.
- Administrative experience with GIT, Puppet, DHCP, wireless, telephony where personal productivity device integration is key.
Confidential
IT Engineer/UNIX System Administrator
Responsibilities:
- Responsible for the ongoing setup/configuring/maintain Linux VM, Server, desktop, hardware/software support on site and various off-site locations which consists of but is not limited to: troubleshooting Linux/Solaris desktop hardware/software problems, opening cases with the vendor for support, perform asset management of desktop systems, kickstart/jumpstart and install new and repaired systems.
- Was proficient with first level UNIX system administration tasks & working mid-upper level customer support events providing 24x7 on-call support when needed both in the Data Center and at the desktop level including cloud level support.
- Supported various server level applications.
- Configuring and maintaining UCS devices VMWare applications.
- Dealt with day-to-day storage and mount issues.
- Generated weekly, monthly, quarterly, statistics for management.
Confidential
UNIX System Administrator
Responsibilities:
- Responsible for the ongoing setup/configuring/maintain Linux VM, Server, desktop, hardware/software support on site and various off-site locations which consists of but is not limited to: troubleshooting Linux/Solaris desktop hardware/software problems, opening cases with the vendor for support, perform asset management of desktop systems, kickstart/jumpstart and install new and repaired systems.
- Was proficient with first level UNIX system administration tasks & working mid-upper level customer support events providing 24x7 on-call support when needed both in the Data Center and at the desktop level including cloud level support. Supported various server level applications.
- Configuring and maintaining UCS devices VMWare applications.
- Dealt with day-to-day storage and mount issues.
- Generated weekly, monthly, quarterly, statistics for management.
Confidential
Senior System Administrator
Responsibilities:
- Supported the computing and technology requirements for Confidential 's Lab Group.
- Day to day responsibilities included the technical support of various productivity devices, servers, business applications, integration of devices, services, and general computing infrastructure requirements.
- Acted as the technical liaison between various IT Ops support groups, product groups, and business application groups, to troubleshoot, identify, fix/report, bugs/problems, and follow through to resolution/execution from network though Servers, Systems, down to the board level. Evaluated complex support situations and develop solutions.
- Knew technical systems architecture, and Confidential IT operations to accomplish tasks.
- Prioritized and executed multiple tasks within a flexible working environment and adapted well to changing priorities.
- Worked with various operating systems; Solaris, Linux, Windows, MacOS, and Palm OS.
- Administrative experience with NIS, NFS, LDAP, Confidential Java technologies, wireless, and personal productivity device integration is key. Wrote and troubleshot shell scripts.