Patient Services Representative Resume CA - Hire IT People

SUMMARY

To obtain a professional position in a reputable medical facility where I can continue to develop and enhance my administrative and hands - on skills in the medical field.
Excellent understanding of Medicare, AHCCCS, and commercial insurances, Familiarity with medical terminology, Exceptional knowledge of HIPAA, EHR/EMR Proficient, and outstanding computer skills, Professionalism and courtesy in responding to phone calls and emails, Ability to work independently and as a team member to foster a positive work environment

PROFESSIONAL EXPERIENCE

Confidential, CA

Patient Services Representative

Responsibilities:

Managed all front office duties including scheduling, patient check in, co- pay collection.
Answered inbound/outbound telephone calls in an efficient and professional manner, assisted patients with scheduling of radiology exams including providing patient with all required information, faxed reports for doctors’ offices and processed requests for clarification of orders, upheld policies and procedures, and maintained HIPAA compliancy.

Confidential, Chandler, AZ

Front Desk Coordinator

Responsibilities:

Answer phones, Greet patients, Check in/out, Verify insurance, Collected co-pays, Obtained and update demographic and insurance information, scheduled procedures and office visits, prepped and administered UDS tests, chart prep for new and established patients, payment posting
Answer patient phone calls, inquiries, and schedule all procedures and office visits, check in/out, obtain demographics and insurance information, Communicate insurance payments, patient responsibilities and explain benefits