SUMMARY:

• APP - V and MSI Software packaging applications for Windows 7
• Developing and executing automated deployment of Software and OS via SMS2003 / SCCM2007/12/16 and Altiris Notification/Deployment Server
• Experience Project/Team Leader with a proven track record of developing and training technical teams
• Excellent Technical ability and Customer Relations Experience
• Development of Standard Window OS images using SysPrep to run multiple Hardware platforms
• Windows 95/ 98/2000/2003 NT/XP Pro/Win7/10 operating systems
• Desktop/Laptop Help Desk Support

SOFTWARE TECHNICAL SKILLS:

AdminStudio/InstallShield 2012/15 of Microsoft System Installer (MSI) packages and App-V 4.x/5.x packages

Microsoft Application Virtualization App-V 4.x/5.x of applications

WisePackageStudio and InstallShield for Microsoft System Installer (MSI) Packages

Symantec Client Management Suite 6.5/7.1 Altiris Deployment/Notification Server, Asset Management, Patching, MSI deployment, patching and Imaging

System Management Server (SMS2003,SCCM2007, SCCM 2012)

Microsoft Windows 2003/2008 Server /DHCP/DNS

Microsoft Active Directory Administration

Symantec's Norton Ghost/Multicast Imaging Software

Windows 2003/2008 Server, Win7,Vista, XP Pro, Win2000,NT4, 9x, 3.1, DOS

Installshield and Wise MSI Packager Builder

Networking Protocol TCP/IP

DNS/DHCP Configuration knowledge

Symantec Norton/ Mcafee /entrust Anti-Virus

Shiva/secure ID Client, Entrust Entelligence

Safeboot, Sygate Personal Firewall / Etoken

Microsoft Office Suite(2003/2007)

Visual Basic(VBscript) and DOS Batch Scripting

Network peripherals including Wireless

Confidential, Dell, HP, Toshiba Desktops and Laptops

Confidential, HP, Compaq Servers

HP, Cannon, Lexmark Laser Printers

English - Written and Spoken

WORK EXPERIENCE:

Confidential, Cincinnati, Ohio

Application Packaging Consultant

Responsibilities:

• Creating packages using Confidential Big Fix
• Testing software packages using Confidential Big Fix on Windows 7/10
• Deploying via Confidential Big Fix to Virtual System
• Developing and testing software packages using AdminStudio on Windows 7/10 with Flexera InstallShield 2015
• Supporting enterprise migration to Windows 7/10 64-bit
• Created VBScripts to deliver MSI packages
• Documenting processes, procedures, and technical issues

Technical Environment: Windows Windows 7/10, InstallShield

Confidential, West Lafayette, IN

Application Packaging Consultant

Responsibilities:

• AdminStudio Virtualization 2015, creating Packages
• Appv 4.x/5.x - Converted Appv4.X to Appv5.x
• Microsoft Application Virtualization Sequencer 5.1, creating Packages
• Developing and testing software packages using AdminStudio on Windows 7/10 with Flexera InstallShield 2015 and APPV Client
• Deploying via SCCM 2012 to Virtual System and Production Collections
• Supporting enterprise migration to Windows 7/10 64-bit
• Created Scripts to deliver MSI packages
• Documenting processes, procedures, and technical issues

Technical Environment: Windows Windows 7/10, InstallShield

Confidential, Cincinnati, Ohio

Application Packaging Consultant

Responsibilities:

• AdminStudio Virtualization 2015, creating Packages
• Microsoft Application Virtualization Sequencer 5.1, creating Packages
• Developing and testing software packages using AdminStudio on Windows 7/10 with Flexera InstallShield 2015 and APPV Client
• Appv 4.x/5.x - Converted Appv4.X to Appv5.x
• Deploying via SCCM 2012 to Virtual System and Production Collections
• Supporting enterprise migration to Windows 7 64-bit
• Created Scripts to deliver MSI packages
• Documenting processes, procedures, and technical issues

Technical Environment: Windows Windows 7/10, InstallShield

Confidential, Cincinnati, Ohio

Application Packaging Consultant

Responsibilities:

• AdminStudio Virtualization 2015, creating Packages
• Microsoft Application Virtualization Sequencer, creating Packages
• Developing and testing software packages using AdminStudio on Windows 7/10 with Flexera InstallShield 2015 and APPV Client
• Appv 4.x/5x - Converted Appv4.X to Appv5.x
• Deploying via SCCM 2012 to Virtual System in VMWare environment
• Creating, testing, and debugging 32/64 bit silent installation packages (MSI, MST, and EXE) on Windows 7 with Flexera InstallShield 2014
• Supporting enterprise migration to Windows 7 64-bit
• Created Scripts to deliver MSI packages
• Created Packages in VM environments
• Documenting processes, procedures, and technical issues

Technical Environment: Windows 7, InstallShield

Confidential, Cincinnati, Ohio

Application Packaging Consultant

Responsibilities:

• AdminStudio Virtualization 2014
• Repairing and testing old XP Application
• Deploying via SCCM 2012 to Virtual System in VMWare environment
• Creating, testing, and debugging 32/64 bit silent installation packages (MSI, MST, and EXE) on Windows 7 with Flexera InstallShield 2014
• Supporting enterprise migration to Windows 7 64-bit
• Created Scripts to deliver MSI packages
• Captured and tested packages on Oracle VM environments
• Documenting processes, procedures, and technical issues

Technical Environment: Windows XP Pro Windows 7, InstallShield

Confidential, Richmond, Virginia

Application Packaging Consultant

Responsibilities:

• AdminStudio Virtualization 2014 - taught 2 team members how to package using
• Creating, testing, and debugging 32/64 bit silent installation packages (MSI, MST, and EXE) on Windows 7 with Flexera InstallShield 2014
• Taught 2 team members how to package using InstallShield 2014
• Supporting enterprise migration to Windows 7 64-bit
• Created Scripts to deliver MSI packages
• Captured and tested packages on Oracle VM environments
• Performed Peer(QA) testing of MSI Packages
• Documenting processes, procedures, and technical issues
• Supported issues in production environment

Technical Environment: Windows XP Pro Windows 7, InstallShield

Confidential, Miami, FL

Application Packaging Consultant

Responsibilities:

• Virtualized Applications for use on Windows 7and Citrix 6.5, using Microsoft Application Sequencer (MS App-V 5.0) and AdminStudio Virtualization 2012
• Creating, testing, and debugging 32/64 bit silent installation packages (MSI, MST, and EXE) on Windows 7 and XP with Flexera InstallShield 11.x
• Supporting enterprise migration effort from Windows XP 32-bit to Windows 7 64-bit
• Created Scripts to deliver MSI packages
• Captured and tested packages on VMware environments
• Performed Peer(QA) testing of APP-V and MSI Packages
• Documenting processes, procedures, and technical issues
• Supported issues in production environment

Technical Environment: Windows XP Pro Windows 7, InstallShield, VM Ware workstation and ESX

Confidential

Application Packaging Consultant

Responsibilities:

• Creating, testing, and debugging 32/64 bit silent installation packages (MSI, MST, and EXE) on Windows 7 and XP with Flexera InstallShield 11.x
• Tested applications with AdminStudio Application Manager
• Supported migration effort from Windows XP to Windows 7 32/64-bit
• Created Scripts to deliver MSI packages
• Captured and tested packages on VMware environments
• Performed Peer(QA) testing MSI Packages
• Documenting processes, procedures, and technical issues
• SCCM 2007 - Creating Packages and Advertisements to push applications
• Active Directory(AD) - Creating Tasks, Task Sequence’s and Roles to push applications
• Tested applications with AdminStudio Application Manager
• Distributed applications from AdminStudio Application Manager to System Center Configuration Manager(SCCM)
• Supported issues in production environment

Technical Environment: Windows XP Pro Windows 7, InstallShield, VMWare workstation ESX, SCCM 2007 and Active Directory.

Confidential

Application Packaging Consultant

Responsibilities:

• Virtualized Applications for use on Windows 7and Citrix 6.5, using Microsoft Application Sequencer (MS App-V) and AdminStudio Virtualization 2012
• Creating, testing, and debugging 32/64 bit silent installation packages (MSI, MST, and EXE) on Windows 7 and XP with Flexera InstallShield 11.x
• Supporting enterprise migration effort from Windows XP 32-bit to Windows 7 64-bit
• Created Scripts to deliver MSI packages
• Appv 4.6/5.0/5.1 - Converted Appv4.X to Appv5.x
• Captured and tested packages on VMware environments
• Performed Peer(QA) testing of APP-V and MSI Packages
• Documenting processes, procedures, and technical issues
• Supported issues in production environment

Technical Environment: Windows XP Pro Windows 7, InstallShield, VMWare workstation and ESX

Confidential

Application Packaging Consultant

Responsibilities:

• Creating MSI software packages using Wise Studio and Install Shield
• Creating SCCM Scripts to deliver MSI packages
• Configuring SMS 2003 server to install MSI packages in a ESX VMware environment

Technical Environment: Windows XP Pro, Wise Studio and VMWARE Workstation

Confidential

Application Packaging Consultant

Responsibilities:

• Created Images on ESX Server for Packaging Lab users
• Performed Pre-Packaging testing of client’s software and install documentation.
• Quality Assurance (QA) testing of Software Packages on XP/Vista images
• Microsoft System Installer (MSI) Package Builds using Install Shield/Wise on VMWARE Workstation/ESX images

Technical Environment: Windows XP Pro, Vista Install Shield/Wise Studio and VMWARE ESX Server/Workstation

Confidential

Application Packaging Consultant

Responsibilities:

• Created Microsoft System Installer (MSI) Package Builds using WisePackageStudio version 7.2 and VMWARE Workstation
• Extraction of (MSI) from vendors XP Pro Applications to perform Administration Installs
• Modified Customizations Actions to set registry keys rights
• Performed other customizations including MSI to WSI, Transforms, and ORCA to
• Managed User Acceptance Testing (UAT) of finished MSI's
• Created Build and Install documentation to be used by Quality Assurance(QA) and Microsoft System Center Configuration Manager (SCCM) personnelUpdated and maintained existing Production applications by making required modifications to the MSI’s
• Knowledge and experience of MS Windows SecurityTechnologies(ADS, File System and Registry)
• Troubleshooting and Problem Resolution for software and hardware issues
• Reporting build progress in Remedy

Technical Environment: Windows XP Pro, WISE Studio and VMWARE Workstation

Confidential

Application Packaging Consultant

Responsibilities:

• VB Scripting to detect Previous installations, existence of Prerequisites, and performing
• Silent Installs of Vendors Software package
• Completed Microsoft System Installer (MSI) Package Builds using InstallShield and VMWARE Workstation
• Created Build and Installations Documentation to be used by Quality Assurance and Microsoft System Center Configuration Manager (SCCM)
• Performed Quality Assurance (QA) Testing of Software install and testing of software with the end User Acceptance Testing (UAT).

Technical Environment: Windows XP Pro, InstallShield and VMWARE Workstation

Confidential

Altiris Consultant

Responsibilities:

• Upgrade 36 Altiris Deployment Servers to 6.9 Version, in an 8000 User Active Directory environment.
• Setting up a Project Detail Plan on how and when the tasks had to be completed with No Impact on the End Users.
• Changing of old CMD Scripts and Testing in a Lab before the upgrade in production.

Technical Environment: Windows 2000/2003/XP Desktop

Confidential

Senior Desktop Analyst

Responsibilities:

• Scoping out the possibility of Altiris installation onto VMware (included doing research on how to install Altiris into VMware and whether it was better to use Altiris on a standalone server)
• Introduced Sysprep in preparing the Desktop and Laptops images
• Laptop/Desktop Deployment to new users and upgrades
• Development of process for Standardization and Testing of PC Images
• Helpdesk Level 2 incident and problem logging, tracking and resolution
• Desk-side support of PC hardware/software
• Setup process for Receiving/Distribution of PC's from Inventory
• Wise Packaging of Applications (MSI Packaging)
• Successfully Passed ITIL Version 3

Technical Environment: Windows XP Desktop, Win2003

Confidential

Senior Desktop Analyst

Responsibilities:

• Responsible for Patching of Systems via Altiris Notification Server
• VBScripting / CMD Scripting installs of software to be deployed by Altiris Notification and Deployment Servers
• Planned Designed and implemented Asset Management Inventory of systems via Altiris Notification Server
• Developed OS Images with sysprep to be pushed to systems via Altiris Deployment Server
• Investigation of upgrading XP to VISTA operating system via Altiris Deployment Server
• Lock down of images deployed via Local and AD GPO
• Installed and Used WISE Packaging Studio for packaging of software (MSI Packaging) in a Altiris environment.
• Utilization of VMware on test builds of XP and software testing
• Working with Incident, Problem, Change and SLA using HEAT Service Management
• Off site support of remote sites

Technical Environment: XP PRO Desktop, 2003 Server and Altiris NS / DS

Confidential

Deployment Architect

Responsibilities:

• Designed and implemented a solution for a 40,000 PC to upgrade NT workstations to XP Professional without any network infrastructure in place.
• Design was Portable Deployment Standalone Windows 2003 servers running on a Desktop or Laptop using Norton Ghost.
• The process backed up the users NT workstation, extracted users Data and Settings from NT. XP Pro and applications were installed and then users Data and Settings migrated onto XP. Incase issues with hardware or software, NT could be completely restored.
• Designed and implemented a Portable Standalone Network Infrastructure for the Training Providers. Topology consisted of a wireless laptop running Windows 2003 server with MS Exchange. The 10 training workstations were wireless laptops with XP Professional/ MS Office 2003. Both the Server and Workstations ghost images were installed onto identical Hardware to make other classroom for the Training Providers.

Confidential

Systems Analyst

Responsibilities:

• Planning and Deployment of SMS 2003 in Windows 2003 Server Corporate environment
• AdminStudio/Installshield Packaging of Applications (MSI Packaging)
• Patching of Desktops using SMS 2003
• Managed Desktop image creation and updates, MSI packaging using Installshield
• Usage of Microsoft Sysprep and Norton Ghost to reduce multiple PC's images to ONE
• Assigned project to install and test Microsoft SP2 onto XP workstations
• Provide Level 3 Support for Hardware, OS and "Shrink Wrapped" application software
• Maintain current knowledge of PC Hardware, OS and application software
• Design and development of scripts and small programs to facilitate automation
• Evaluate and recommend Hardware and Software solutions
• Analyze user requirements and recommend solutions where appropriate
• Experience with Remedy trouble ticket system