Website Developer/engineer Rsume Profile
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Objective
Seeking a position with a dynamic and successful company where I can grow my career in development
Experience
Website Developer/Engineer
- Team Lead/Project Manager for website development
- Developed organization websites
- Code used C .Net VB JQuery AJAX HTML CSS and JavaScript
- Provided support for websites created
- System/Application support for onsite engineering staff
- Managed IT staff while manager was on extended leave
- Programmer/Operator
- Microsoft SharePoint Developer
- Maintained and updated employee portal
- AS/400 Developer
- Code used ASP.Net HTML CSS Cobol and JavaScript
- Nightly backup of systems
Confidential
Administrator/Help Desk Analyst
- Maintaining new implementation of HP OpenView modules Service Desk Incident Management and Change Management
- Maintain and develop new code changes to OpenView modules
- Q/A testing of implemented code
- Maintained and developed documentation for implemented code
- Systems/Application support HP Service Center Oracle 10g
- Create statistical reports for operational managers Brio Intelligence and Crystal Reports
- Training staff on new implementations of Service Center modules
- Manual Creation
- Help Desk Support
Confidential
Helpdesk Analyst I
- Helpdesk support for 100 internal and 50 external employees
- Back up administrator for Exim email system
- Exchange 5.5 administration
- LAN/WAN/VPN troubleshooting
- Created knowledge base and training material
- Developed standards for Anti-virus and OS software updates
Computer Skills
Software Experience
- C VB.Net Java ASP JQuery AJAX CSS HTML JavaScript Perl PowerShell Assembler Postgre SQL MS SQL PL/SQL and PHP Crystal Reports
- Development and Q/A experience with a solid foundation in software support implementation training and Project Management
- Additional experience in creating reports in HP OpenView Service Center Crystal and Brio Intelligence.
- Operating Systems
- Microsoft Server 2008 R2 and 2003 Server Windows 7 Windows XP Professional/Vista Mac OS9 UNIX
- Microsoft Office Suite 2007/2010 MS Access Outlook Word Power Point Excel. Visual Studio 2010 Oracle Database 11g Microsoft T-SQL HP Peregrine Service Center Brio Intelligence Brio Reports Crystal Reports Microsoft Exchange 2007 Exim VMWare
- Highly perceptive with proven ability to pinpoint problems provide creative solutions and follow through to resolution in a timely and cost effective manner.
- Excellent written verbal customer service troubleshooting and strong organizational skills.
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