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Customer Service Representative Resume

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PROFESSIONAL EXPERIENCE

Customer Service Representative

Confidential

Responsibilities:

  • Take incoming calls from customers desiring to set up installations, repairs, and deliveries for item placed online for Best Buy
  • Modify customer account details as needed
  • Perform all duties assigned by supervisor
  • Do loading and unloading

Inventory Specialist

Confidential - Orlando, FL

Responsibilities:

  • Lead a team of 3 to 30 to perform inventory counts on sakes floor as well as stock rooms..
  • Enter accurate counts into RD scanner....
  • Download totals from all scanners and enter into OMS...
  • Provide count totals and dollar amounts to store manager
  • Operate sit down forklift...
  • Load and unload trucks on shipping dock.

Front Desk Agent

Confidential

Responsibilities:

  • Modify customer account info, take cash/credit card payments
  • Pick up bank at the start of shift, drop bank at the end of shift
  • Operate cash register where customer could redeem comps forrooms
  • Answer telephone, and check guest into desired hotel rooms
  • Communicate with housekeeping staff to confirm available rooms
  • Pull needed items from cooler
  • Prepare orders as they appear on monitor
  • Operate charbroiler, flat - top, deep fryers, and steamers
  • Organize orders for servers as they pick them up from window

TECHNICAL SKILLS

  • Ability to drive a forklift
  • Knowledge of and experience in high volume restaurants
  • Good filing and organizational skills
  • Experience in money handling
  • Ability to lift up to 50 lbs. a long period of time
  • Good customer-service skills
  • Able to stand for long periods of time
  • Ability to keep up in a fast-paced work environment

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