SUMMARY:

• Six years of strong experience in IBM WebSphere Application Server Administration and integrating with webservers and databases.
• Experienced in Installation and Configuration of WebSphere Application server 5.x, 6.x, 7.X, 8.x, IBM HTTP Server on AIX, Linux and Windows platforms.
• Knowledgeable in implementing Work Load Management (WLM) methodology and Fail Over mechanisms.
• Experience setting up WebSphere Global Security for access to the admin console.
• Extensive experience in configuring the HTTP Server for various clustered application servers using virtual hosting and enabling SSL security.
• Strong experience in Analyzing, Troubleshooting and taking appropriate actions for Application/Web server errors and logs.
• Excellent client relation skills and the drive to complete tasks effectively and efficiently where customer services and technical skills are demanded as well as the ability to communicate effectively with all levels of management and the technical community.

TECHNICAL SKILLS:

Operations Systems: AIX, LINUX, Fedora, OS X Mountain Lion, Windows 3.0,Window NT, Window Server 2000 & 2003, OS / 2, MS and PC DOS versions 2.1 - 7.0

Hardware: e-Server Blade Center, Netfinity Servers, IBM P-Series Server, RS / 6000, HMC, POWER5, POWER 6, Cisco Hubs and Switches, Network cabling (coaxial, IBM type 2 and UTP) and associated hardware, including Token-Ring MAUs, and Ethernet hubs and repeaters. IBM 3174 controllers and MUX units for host connectivity. Mac Book Pro, IBM compatible PC's, Laptops, Notebooks.

WebSphere: MQ Series, IBM HTTP Server, Application Server, Business Integration Server Foundation, Process Server, Message Broker, Transformation Extender, DB2, Lotus Domino, InfoSphere DataStage, MS Office, IBM Lotus Notes, Tivoli monitoring, anti-virus

PROFESSIONAL EXPERIENCE:

Confidential, Hartford, CT

PC Support

Responsibilities:

• Troubleshoot and resolve complex system issues, individually or in team settings.
• Utilize LAN / WAN connectivity tools
• Acted as team focus point for creating change-ticket request for Change Management process, guaranteeing change was created with accurate and complete information, and meeting deadlines.
• Maintained team work queue by communicating status of new, current and future requests with Project Manager.
• Verified receipt of suppression notification and followed up, ensuring appropriate schedule for monitoring and / or scheduled backups.
• Created checklist of questions for new customers, managing work ticket flow.
• Configured TSM client to communicate to the TSM server in AIX and Linux
• Server/client troubleshooting and resolution of all issues related to TSM
• Administrating WebSphere Application Server 7.x, 8.x version
• Involved in opening and working on PMR’s with IBM to solve various issue related to the environment.
• Enabled traces as part of troubleshooting and used collector tool to submit the logs and traces to IBM after running the must gather scripts and enabling various traces and taking thread dumps.
• Participated in team meetings and management meetings to resolve issues related to the various environments

Confidential

WebSphere Administator

Responsibilities:

• Troubleshoot and resolve complex system issues, individually or in team settings.
• Utilize LAN / WAN connectivity tools.
• Oversaw software and hardware installation, vendor coordination, user support, and asset utilization.
• Installed WebSphere Application Server 7.0, 8.0 ND and created dmgr, Application server profiles.
• Created and federated profiles to the Deployment Manager using both Profile Management tool and also automated the process using manageprofiles and addnode command.

Technical Solutions Support Specialist (Consultant)

Confidential

Responsibilities:

• Provided dedicated support, maintenance, and project support for distributed systems for servers.
• Supported and managed AIX and Wintel environment and other standalone systems.
• Oversaw software and hardware installation, vendor coordination, user support, and asset utilization.
• Supported and executed upgrade from AIX 5.3 to 7.1, created test environment, and verified how software products would react in new version of AIX 7.1, aiding upgrade process on production environment and reducing downtime.
• Performed hands-on administration, monitoring, and troubleshooting of Local Area Network (LAN), resulting in optimum performance and minimum downtime.
• Oversaw DNS entry back-up and server performance improvements.
• Planned and upgraded OS and hardware, complying with IBM security standards.
• Installed WebSphere Application Server Network Deployment 7.1.created dmgr, Application server profiles.set up WebSphere Application Server Network Deployment 7.1 cluster environment, complying with customer requirements.
• Created and federated profiles to the Deployment Manager using both Profile Management tool and also automated the process using manageprofiles and addnode command.
• Installed and configured the IBM HTTP Server.
• Worked closely with developers to define and configure Application Servers, Virtual Hosts, Web Applications, Web resources, Servlets, JDBC drivers and Servlet Engines.
• Involved in opening and working on PMR’s with IBM to solve various issue related to the environment. Enabled traces as part of troubleshooting and used collector tool to submit the logs and traces to IBM after running the must gather scripts and enabling various traces and taking thread dumps.
• Configured admin console security on WebSphere and creating users with various roles to access the WebSphere admin console - users and groups in LDAP and added them as WebSphere Console Groups.
• Installed SSL certificates on the web servers using ikeyman tool.

Confidential, Somers, NY

Information Technologies Administrator

Responsibilities:

• Provided dedicated support, maintenance, and project support for 80 distributed systems.
• Managed VIOS environment and other standalones. Served as Senior System Administrator backup.
• Maintained servers at highest IBM ITCS 104 security standards and guidelines.
• Monitored Service Level Agreements and User Satisfaction ratings.
• Provided day-to-day hands-on NOS and other OS Administration support for account administration, file system management, and application installations, establishing strong 2-way communication with customers.
• Performed security administration, variance corrections and updates on platforms and systems, complying with established standards and procedures of Logical Access Control policy.
• Maintained current operating system, PTF levels, and patch versions, complying with customer requirements.
• Monitored network, ensuring network availability to all system users and performed necessary maintenance, supporting network availability.
• Assisted Middle-ware administrators with troubleshooting customer problems, reducing down time.
• Worked directly with testers and developers, resolving problems.
• Teamed with vendors, providing support to customers and application programmers as needed.
• Planned, deployed and oversaw migration from Token Ring topology to Ethernet, supporting distributed systems including switch changes.
• Scheduled and executed testing of distributed systems, complying with company requirements.
• Maintained local LAN segments of 80 servers, implemented new software standards, installed hardware and software, and performed troubleshooting and created resolutions, ensuring superior customer service levels.
• Planned, designed, and implemented migration AIX 4.3 to 5.1, and then 5.1 to 5.3 of 80 distributed systems, including administration, management, backup and testing of distributed systems, complying with customer requirements and meeting new standard of middleware software products.
• Planned, deployed and installed software and fixpack such as DB2, WebSphere and MQ Series, meeting latest requirements.
• Oversaw administration, management, backup and testing of distributed systems, reducing down time.