IT Consulting Resume Profile

Skills/Qualifications

Enthusiastic friendly and helpful and works cooperatively well with others
Strong ability to manage multiple tasks and detail orientation
Strong mechanical aptitude
Recognized for reliability and getting the job done through persistence and a strong work ethic
Ability to quickly learn new things with minimal instruction and training
Proficient in the clinical workflows of medical practice and design application
Ability to ensure privacy and security functions are appropriately configured and activated in hardware and software

Experienced

Experience in installation of computer hardware and software applications troubleshooting preventive maintenance printer supports computer security identification and information management.
Ability to test software against performance specifications
Complete understanding of the System Development Life Cycle SDLC methodology and its importance within the IT industry.
Strong in gathering and analyzing and defining business and functional requirements
Ability to ensure that privacy and security functions are appropriately configured and activated in hardware and software.
Experienced in TCP/IP including DNS DHCP FTP HTTP SMTP PPTP etc
Ability to work directly with end-users to provide outstanding customers support
Experience in User Acceptance Testing Integration Testing Unit Testing and System Testing
Strong knowledge in troubleshooting and resolving issues with MS Windows XP/7 and desktop software.

Professional Goals To continue to grow in the IT industries and knowledge. Excel in latest technology applications interact with colleagues and team members to shared technical information relevant to real-world problems.

Employment History

IT Consulting

Moved and setup computer workstations and related equipment for in house clients
Provided application installation and support
Troubleshoot hardware and operating system problems
Set up printers peripherals devices and configured needed software

Confidential

PC Support Tech/Program Coordinator

Diagnosed and resolved hardware/software connectivity issues
Added new users and provided new members databases and system functions
Setup and supported connected peripherals
Configured new features of software applications to aligned with business operating legacy system
Converted files systems from file allocation table to NTFS
Worked and scheduled classrooms for nursing students development
Interface with various health providers tutors and director of the organization
Participated in RN students recruitment through flyers and telephone correspondent
Edited reading healthcare and IT materials for the company

Confidential

Store Manager

Analyzed sales figures and forecast future sales volumes to maximize profits
Deposited daily sales to the bank
Placed order for merchandise from vendors on weekly basis
Managed day-to-day operation of store
Supervised trained and delegated duties to sales team
Resolved health and safety legal and security issues and customers service issues

Confidential

Environmental Model/IT Analyst

Managed various traffic related projects
Document complex traffic data in GIS department
Gathered requirements for reports and provide support to technical team
Developed process flows of current and future process around NCDOT billing
Project future traffic flows based on current and past historical data
Performed testing and documentation of new project software

Technical Skills

Hardware Monitor printer keyboards peripheral devices etc.
Operating Systems Windows Vista Windows 2000 Windows 98 Windows XP
Database Systems SQL Vertex Access
Applications Oracle GL AR Microsoft Office Products OpenOffice Writer Visio 2003.

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