IT Operator Resume Manhattan - Hire IT People

TECHNICAL SKILLS:

Information Technology (IT)Skills: Laptop (HP, DELL, TOSHIBA, LENOVO and ACER), Desktop (HP and DELL), Local and Network Printer (Epson, Canon, Brother and HP), Apple (IMAC and MacBook), ATM Machine, VPN (Installed and configured in Windows Server 2008 and 2012R2 and Mikrotik Router), LAN (Installed and configured also using VLAN by netgear router), Wireless networking configure and maintenance(Netgear, Cisco and Linksys),Microsoft office (2003, 2007, 2010, 2013 and office 365), TCP/IP, DNS, DHCP,WDS, WSUS,DFS, FSRM, CA, NAT, RAS, Active directory, Antivirus (Kaspersky, symantec), Windows (XP, 7 and 10), Apple OSX and macOS, Linux (Debian), SCCM(using Windows server 2012 r2), Exchange Server (using Windows Server 2003), Mobile device( Blackberry, android, iPhone and HP, Samsung, and Acer Table), Backup server, Bit locker drive & encryption, Clustering.

JOB EXPERIENCE:

IT Operator

Confidential, Manhattan

Responsibilities:

Using Windows server 2012 active directory
User accounts, creation, deletion, permissions, password change, password reset and etc -
Monitor and manage Track-IT Helpdesk queue
Using OPCON and REALTIME for ATM machine monitoring and maintenance.
Using Symantec Endpoint Encryption
Configuring Monitors server performance and troubleshoots server issues based on documented policies and procedures
Work with SYMITAR, Secure FTP processing and all Windows operating system environments
Performs network troubleshooting in a timely manner to isolate and diagnose common network problems
Work with vendors
Process third party data (Clearing house, FED, ACH, APM, VISA and so on)

Desktop Support Technician

Confidential, Manhattan

Responsibilities:

Used WDS Image deploying in new machine
Domain user configuration
Data Migration from old PC to New PC
Installed various kind of software as per user requirement
Configured Office 0365
End user support for software and hardware troubleshooting.
Image deployed in MAC device
Installed and configured DELL dock station.
Ensured network connectivity in every workstation
Used remedy ticketing system
Network printer installed in client PC
Pulse secure for remote access.

Desktop Support Analyst

Confidential, Manhattan

Responsibilities:

Migrated from Windows 7 to Windows 10
Windows Desktop Admin, backup, installed and so on
Configured of Microsoft Office SharePoint
Provided user support and resolved problems related to the desktop, Laptop, Tablet and all related software running on the desktop and server, SCCM software, OS deploy, software metering and patch deploying
Mac to Mac user migrated
Used Connected Backup Software (HP) for data backup and retrieve
Troubleshooting network, internet, and VPN connectivity issues
Used Symantec Endpoint protection
Used Pretty Good Privacy (PGP) encryption program
Cisco Phone installed and configured
Troubleshooting Office products, internal applications and windows issues.

Desktop Support

Confidential, Bronx

Responsibilities:

Diagnosed and resolved software and hardware incidents, including operating systems and across a range of software applications
Handled many projects for client’s i.e. archiving users on Office 365, setup MS Lync, implementing signature system to automate signatures to everyone in the company, and encrypting all company laptops etc
Used Bit locker drive encryption Installed, tested and troubleshot local and network printers
Back up user files onto network and update security.

Desktop Support Technician

Confidential

Responsibilities:

Maintained Microsoft SCCM 2012 installed of applications, backup and recovery
Analyzed, repaired, maintained, and upgraded all hardware and software while ensuring optimal workstation performance
Resolved network communication problems
Installed and Configured the Windows server 2008 and 2012
Installed, tested and troubleshot local and network printers
Domain Account Administrator; created and cancelled accounts, access rights, shares and permissions.

We provide IT Staff Augmentation Services!

It Operator Resume

ManhattaN

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