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Customer Service Executive Resume

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San, JosE

OBJECTIVE:

  • To gain employment with an institution that consistently offers me a positive atmosphere to learn and execute new businessprocesses and implement them for the betterment of the organization, society and my own self.

PROFESSIONAL EXPERIENCE

Confidential, San Jose

Customer Service Executive

Responsibilities:

  • Serviced Customers directly and by phone
  • Responded promptly to customer enquiries
  • Handled and resolved customer complaints
  • Provided pricing and delivery information
  • Stored records of customer interactions and transactions
  • Managed administration

Confidential

Recruitment Coordinator

Responsibilities:

  • Processed and entered confidential and sensitive candidate information
  • Scheduled multiple onsite and phone interviews
  • Assisted with general recruitment inquiries
  • Maintained an accurate candidate tracking system
  • Contacted all job applicants to inform them of their application status
  • Worked with recruiters and hiring managers to ensure a seamless interview experience for all candidates
  • Handled the tasks of maintaining candidates and newly hired employee records in the Applicant TrackingSystem
  • Handled the tasks of follow - up of candidates regarding offer letters
  • Sound experience on portals like Dice, Monster, Indeed, LinkedIn
  • Performed recruiting tasks by applying the policies, rules and procedures of the organization.
  • Expertise in sourcing, screening and submitting potential resumes as per the company requirements

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