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Appeals & Grievances Coordinator Resume

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Bronx, NY

OBJECTIVE:

  • To secure a position that will allow me to further develop my skills with preparing and organizing documentation, coordinating work flow, and ensuring efficient office operations

PROFESSIONAL EXPERIENCE

Confidential, Bronx, NY

Appeals & Grievances Coordinator

Responsibilities:

  • Enter data and maintain records in various computer programs and databases.
  • Prepare and report documentation supporting verbal and written provider claims and pre - authorization appeals.
  • Comply with the strict guidelines and timeframes set by The Centres of Medicare & Medicaid Services (CMS), HIPAA and the Health Plan.

Confidential

Appeals & Grievances Coordinator

Responsibilities:

  • Greeted incoming visitors and clients as well as attended to their needs.
  • Managed and directed incoming calls, and conveyed messages to intended recipient
  • Maintained and updated client information in written database.

Confidential, Bronx, NY

Clerical Assistant

Responsibilities:

  • Prepared, successfully sorted and filed client documentation in designated database
  • Managed and directed incoming calls, and conveyed messages
  • Maintained and updated information as needed

Confidential, Queensbury, NY

Receptionist

Responsibilities:

  • Maintained tutoring appointments between students and available tutors
  • Operated switchboard and provided prompt, courteous and knowledgeable assistance.

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