Appeals & Grievances Coordinator Resume
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Bronx, NY
OBJECTIVE:
- To secure a position that will allow me to further develop my skills with preparing and organizing documentation, coordinating work flow, and ensuring efficient office operations
PROFESSIONAL EXPERIENCE
Confidential, Bronx, NY
Appeals & Grievances Coordinator
Responsibilities:
- Enter data and maintain records in various computer programs and databases.
- Prepare and report documentation supporting verbal and written provider claims and pre - authorization appeals.
- Comply with the strict guidelines and timeframes set by The Centres of Medicare & Medicaid Services (CMS), HIPAA and the Health Plan.
Confidential
Appeals & Grievances Coordinator
Responsibilities:
- Greeted incoming visitors and clients as well as attended to their needs.
- Managed and directed incoming calls, and conveyed messages to intended recipient
- Maintained and updated client information in written database.
Confidential, Bronx, NY
Clerical Assistant
Responsibilities:
- Prepared, successfully sorted and filed client documentation in designated database
- Managed and directed incoming calls, and conveyed messages
- Maintained and updated information as needed
Confidential, Queensbury, NY
Receptionist
Responsibilities:
- Maintained tutoring appointments between students and available tutors
- Operated switchboard and provided prompt, courteous and knowledgeable assistance.
