Customer Service Representative Resume
4.00/5 (Submit Your Rating)
Queens, NY
TECHNICAL SKILLS
- Microsoft Office
- Receptionist
- Customer service
- Time management
- Research
- Active listener
- Friendly Communication
- Data entry
- Screen phone calls
PROFESSIONAL EXPERIENCE
Confidential, Queens, NY
Customer Service Representative
Responsibilities:
- Explained refund when store hours are open
- Logged in to IRS website to check refund processes
Confidential, New York, NY
Front Desk Receptionist
Responsibilities:
- Greeted and welcomed members, answered questions, and directed members to parts of the facility
- Handled incoming phone calls and redirecting calls
- Communicated with seniors and performed health management presentations
- Knowledgeable of health and importance of exercise and care
- Counted and collected monies and gave out change
- Handout lunch tickets to the members of the centre
Confidential, Brooklyn, NY
Intern
Responsibilities:
- Distributed flyers and explained services to expecting mothers
- Empowered young mothers to make healthy choices in their lives
- Copied and filed paper documents
- Created the doula training manual
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