PROFESSIONAL SUMMARY

• Around 8 years as Desktop Engineer working on System Administration and deploying applications withSCCM 2007/2012 and Xen Application Packaging/Virtualization on Windows XP Professional/Windows Vista/Windows 7/Windows 8 and Windows 10
• Extensive experience on Microsoft Client products, Server and Network Technologies
• Expertise in packaging tools like Wise Package Studio,Intune,CMG, Flexera Admin Studio Install shield, App V 5.0 sp1 and VM Ware Thinapp 4.7
• Extensively used Intune,CMG, PowerShell, VB Scripting and Wise Scripting to implement Custom Actions in an MSI and for Automation.
• Expertise in using imaging tools like Symantec Ghost, MDT 2012/2013
• Good experience in configuring USMT for various windows migrations
• Completed software deployment utilizing LANDesk
• Using LANDesk deployed many applications to workstations.
• Experience in deploying application through Citrix Xenapp 5 including Application Streaming Process, Application Delivery Criteria and User Profiles
• Worked on TCP/IP, DHCP, DNS, PXE,Windows Firewall, security best practices
• Worked on Active Directory, LDAP, ADSI, Group Policy,SQL Server, T - SQL, SSRSIIS, HTTPS TLS, BITS,WSUS, SCUP
• Excellent knowledge of Windows Operating, its File System, WMI, Registries, Services, ODBCs and Environmental Variables.
• Good Knowledge on JAMF and Casper operations and support
• Worked on MacOS related issues on desktops/laptops like registry keys,services,software installation,files and folder permissions etc.
• Good Knowledge of Windows Active directory services and Group policy
• Expertise in Deploying applications and patches using SCCM 2012.
• Image all Macs using Casper
• Experience in creating AD Groups, adding and deleting Users to the AD Groups.
• Good Experience in creating necessary SCCM Collections both Static and Dynamic.
• Experience in generating Reports on SCCM using SQL management Studio
• Have good exposure in using Intune,CMG, Windows Installer SDK development tools like Orca to work with MSI's and debugging for package review/cleanup.
• Very well experienced in using/creating Transforms (MST), Patches (MSP) and Merge Modules for use with MSI's and testing and deploying the applications.
• Good Knowledge in Distribution tools like Altiris,SSMS, LanDesk and SMS/SCCM and expertise with Sequencing Tool AppV 5.0sp1 and citrix Xenapp
• Excellent troubleshooting skills and well experienced in using Process Monitor, Process Explorer, InCntrl and various sys internal tools in Zen packages.
• Experience in Intune,CMG, Microsoft ACT compatibility tool.
• Worked on various Application packages for Windows2000, Windows XP and 64 bit operating systems Windows Vista and Windows 7.
• Has excellent communication skills and good understanding of business workflow.

TECHNICAL SKILLS

Operating Systems: Windows 7/8, Windows Vista, Window XP, Windows Server OS 2000/2003/2008, Windows NT Server 4.0 and Workstation, Windows 95, Windows 98 and MS-DOS

Packaging: Wise Package Studio 8.0, 7.0, 6.0, 5.6, Install Shield AdminStudio 6.0, 7.0, 8.0, 8.5, 9.0, 10.0.12.0

Scripting & Languages: VBScript, MSI/Install Script, Wise Scripting, Power Shell, Batch

Databases: Oracle 7.x/8.0/9.i/10.0, SQL, MS Access

Management & Deployment Tools: Altiris, SMS 2000/2003, SCCM 2007/2012, Active directory, Group policy

Imaging tools: WAIK,DISM, ImageX, VMware 5.5, 6.0, 7.0, 8.0, Symantec Ghost 9.0

Programming languages: C, java, HTML

PROFESSIONAL EXPERIENCE

Confidential, Allentown, PA

Sr. Application Packager

Responsibilities:

• Packaging with silent installation packages in a MSI/MST format and performing initial installation testing on Windows 7/8 before hand off to the client for user acceptance testing.
• Performing application packaging via Admin Studio, or other third party packaging tools
• Working on VM ware Workstation to test the packages and related tasks for package building.
• Deploying packages to end-user machines in production environment using SCCM 2012. Console.
• Install and manage IOS and IOS applications via JAMF Casper
• Image all Macs using Casper
• Package, test and deploy Windows package for MAC applications using Casper.
• Supported, managed and implementing Microsoft Windows 10 and legacy Operating Systems
• Worked on MacOS related issues on desktops/laptops like registry keys,services,software installation,files and folder permissions etc.
• Worked on Xenapp and Xendesktop 6.5,7.X platforms and Altiris environment.
• Provide daily support for Microsoft Windows and MacOS
• Created and published applications in Xenapp..
• Packaging of applications using Install Shield Admin Studio 11 for repackaging the legacy files into MSI, MSM and MSP
• Creating the Transforms (MSTs) for the vendor supplied MSI file using Install Shield Admin Studio
• MSI conflict resolution using ORCA
• Created Virtual Packages using Softricity Softgrid and Microsoft APP-V 4.6sp1
• Worked on sequencing and publishing the application using Microsoft APP-V 4.6sp1 meeting the client requirements
• Worked with OSD, SFT, SPRJ, and ICO files
• Created packages for Windows 10 using Flexera Admin Studio 15
• Packaged some application using Wise Package Studio 7.0
• Worked on Migration from XP to Windows 10
• Used SCCM 2012/16 to deploy the application and tested the application on client machine
• Modifying in-house Legacy Application for Win-7 compatibility
• Created machine catalogue and delivery group in Xenapp console.
• Administrating Microsoft SCCM 2012 environment, including application deployments (collections, advertisements, task sequences, and Power shell scripts),general troubleshooting, log analysis.
• Package, test and deploy Windows package for MAC applications using Casper
• Creating Custom Actions in .MSI packages using VB/Wise scripting.
• Worked on Virtualization, Intune,CMG,Altiris, Citrix XenApp version 4.5,6.5,7.X and Windows Servers Administration.
• Worked on the Windows Operating System including SSMS,registry and WMI
• Working on Incident tickets in service now and Cherwell and Intune,CMG.
• Packaging on App-v 4.6,5.0 and 5.1 sequencer and publish in Citrix through Xenapp and VDI.
• Provide automation on software application lifecycle workflow process
• Implement and maintain enterprise deployment and software application packaging infrastructure.
• Make adjustments as necessary to enhance the delivery, functionality, features, or to ensure seamless integration with the platform it will be hosted in.
• Make adjustments as necessary to enhance the delivery,SSMS, functionality, features, orv to ensure seamless integration with the platform it will be hosted in.
• Created various power shell scripts to improve deployment and automation process.
• Deployed many Xen application packages using SCCM 2012 and also worked on Intune,CMG.
• Setup USMT and configured XML filed for inclusions and exclusions of user data/profile migrations.
• Managed the Deployment of Windows Updates and Security patches through SCCM/WSUS for Xen packages.

Environment: Install Shield Admin Studio 12.0/10.0, Wise Package Studio 8.0, Windows XP, Windows 7,10, VMWare Workstation, SMS Installer 2.0, Orca, InCntrl, Filemon, Regmon, Group Policy, SMS, ODBC, VB Script, Wise Script, Active Directory, Group Policy.

Confidential, Redwood City, CA

Sr. Application Packager

Responsibilities:

• Worked on windows 7 migration Field service solution project.
• Provided level 2 and level 3 support to users while migrating from windows 32 bit to 64 bit.
• Supported, managed and implementing Microsoft Windows 10 and legacy Operating Systems
• Microsoft System Center Configuration Manager (SCCM) 2007,2012deployment on various environments.
• Good Knowledge on Altiris and Casper operations and support
• Worked on MacOS related issues on desktops/laptops like registry keys,services,software installation,files and folder permissions etc.
• Worked on TCP/IP, DHCP, DNS, PXE,Windows Firewall, security best practices
• Worked on Active Directory, LDAP, ADSI, Group Policy,SQL Server, T-SQL, SSRSIIS, HTTPS TLS, BITS,WSUS, SCUP
• Provide daily support for Microsoft Windows and MacOS
• Microsoft SCCM Xen application package creation and task sequence advertisements.
• SCCM manifest creations and imports of variables.
• Deployed many applications to windows 7 users and solved their issues.
• Windows Server 2003, 2008 R2 installation, deployments, troubleshooting and automation.
• Windows Server 2008 Hyper-V virtualization configuration for servers.
• Monitor ticketing system for new tickets and work-items in service now.
• Update existing tickets. Maintain hardware inventory control in ticketing system.
• Troubleshoot server hardware and software issues and escalate accordingly.
• Created an implementation strategy utilizing LANDesk
• Using LANDesk pushed the software to many users and workstations.
• Managed Intune,CMG, Microsoft SCCM deployments in a large-scale global environment of 50,000+ users; oversaw deployments of large and complex applications targeted for mass audience.
• Provided 3rd level infrastructure support, and assisted in the maintenance and troubleshooting of SCCM regarding Zen application packages, and client workstations; possess good understanding of the SCCM infrastructure including boundaries, site server roles, and parent/child relationships in order to troubleshoot SCCM related issues.
• Created various powershell scripts to improve deployment and automation process.
• Deployed many Zen application packages using SCCM 2012.
• Setup USMT and configured XML filed for inclusions and exclusions of user data/profile migrations.
• Managed the Deployment of Windows Updates and Security patches through SCCM/WSUS for Xen packages.

Environment: Install Shield Admin Studio 12.0/10.0, Wise Package Studio 8.0, Windows XP, Windows 7, VMWare Workstation, SMS Installer 2.0, Orca, InCntrl, Filemon, Regmon, Group Policy, SMS, ODBC, VB Script, Wise Script, Active Directory, Group Policy.

Confidential, Augusta, ME

Sr. Application Packager

Responsibilities:

• Administrating SCCM 2012 which includes creating packages/applications/task sequence and collections (both direct and query based)
• Designing the work flow for Windows 7 migration which includes whole sequence of the task sequence including USMT hard linking.
• Certifying various hardware models and importing drivers into SCCM for OS migration
• Created many Xen application packages and deployed using SCCM 2012 to many users.
• Created Windows Installer setup packages (.MSIs) and modified the MSIs as per the standards, using Admin Studio 2014
• Good knowledge of AD domain, OU, user & machine accounts, groups and GPO
• Experience on SCCM reporting using SQL server management studio and also worked on creating custom reports using Report builder.
• Created various powershell/vbscripts as per the requirements for CI’s in SCCM and other custom requirements using SCCM SDK
• Acting as level 3 support for Operating system deployment
• Creating various documents and KB’s for level 1 and level 2 support
• Created Active Directory groups for application deployment and tying them with user collections
• Created the App-V 5.0 sp1 application and deployed App-v Packages through the SCCM
• Managed the Deployment of Windows Updates through SCCM/WSUS
• Setup and configured device collections and software packages for deployment.
• Created various complicated application packages using Flexera Adminstudio and Installsheild for silent deployment.
• Created Zen application packaging standards and best practices.
• Implemented and configured discovery methods, boundaries/boundary groups and client settings
• Worked on VMWare ESX server for creating Virtual Machines

Environment: Windows XP, Windows 7, WISE 8.0, VB Scripts, App V 4.2, Filemon, Regmon, Orca, SMS 2003, SCCM 2012, VMware 7.1.2

Confidential, CA

Sr. Application Packager

Responsibilities:

• Worked on Intune,CMG, WISE package studio and Adminstudio to repackage, build the application packages for Windows XP SP2 and Windows 7.
• Created documents for Installation instructions by contacting SME.
• Used Wise Package Studio 8.0 for creating MSI packages, Transforms and Patches.
• Used wise script editor to wrap applications.
• Used Orca for editing and validating the MSI packages.
• Worked with the end users to troubleshoot problems with the packaged applications.
• Worked with VB Scripts to customize the applications and created batch files for installation.
• Worked with Windows registries and file system, worked with ODBC Data Sources registries to connect to a database.
• Created MSI packages for Lock down Environments.
• Worked on virtualizing the applications using App V. Sequenced applications using App-v sequencer and streamed applications.
• Used VMware Workstation 7.1.2 for packaging and testing applications.
• Peer reviewed the packages before certification.
• Involved in meetings, documenting the standards and procedures employed for Zen application packaging and testing the packages.
• Involved in Internal Testing of the packaged applications for standards and functionality before actually submitting to the Testing Team.
• Extensively tested the applications before rolling out to UAT.
• Maintained internal web page for all the image application and distributed with SMS and SCCM.
• Centralized distribution of packages using SMS and SCCM.

Environment: Windows XP, Windows 7, WISE 8.0, VB Scripts, App V 4.2, Filemon,Regmon,Orca, SMS 2003, SCCM 2007. VMware 7.1.2

Confidential, Pleasanton, CA

Application Packager

Responsibilities:

• Worked on Various applications to build MSI packages and Transforms (MST), Merge Modules (MSM) and Patches (MSP) according to the package requirement using InstallShield AdminStudio 12.0/10.0 and Wise Package Studio 8.0.
• Involved in testing the packaged application for Windows XP SP2,Vista and Windows 7.
• Worked as an application steward to produce the installation instructions needed to package an application. This involved interacting with the technical contact and owner of the application to produce the desired results
• Created Custom Actions that add additional functionality to an MSI using VB Script and Wise Scripts
• Worked on converting the applications which were packaged using old SMS into Windows installer packages.
• Used debugging tools such as Filemon and Regmon to investigate the permissions on files and registries in order for the application to function properly
• Extensively tested the applications before rolling out to UAT.
• Used Orca for editing and validating the MSI packages
• Worked with the end users to troubleshoot problems with the packaged applications
• Used VMWare 6.0 Software for having clean base OS for packaging and testing.
• Packaged applications are managed by Group Policy and Deployed by SMS Tool.
• Involved in meetings, documenting the standards and procedures employed for packaging and testing the packages

Environment: InstallShield AdminStudio 12.0/10.0, Wise Package Studio 8.0, Windows XP, Windows 7, VMWare Workstation, SMS Installer 2.0, Orca, InCntrl, Filemon, Regmon, Group Policy, SMS, ODBC, VB Script, Wise Script, Active Directory, Group Policy.

Confidential

Application Packager

Responsibilities:

• Worked on Various applications to build MSI packages and Transforms (MST), Merge Modules (MSM) and Patches (MSP) according to the package requirement using Install Shield Admin Studio 8.5.
• Created transforms (.MST) with Tuner and Developer to run alongside the original vendor Windows Installer setup package (.MSI) during deployment to add data and to allow future patching and updating.
• Produce VB Script Custom Actions that add additional functionality to the Windows Installer setup package.
• Worked and Packaged applications for Terminal Server.
• Also Scripted Applications using SMS Installer for Windows NT.
• Worked with the end users to troubleshot problems with the packaged applications

Environment: Installshield Admin Studio 8.5, SMS Installer 2.0, VM Ware 6, Windows NT 4.0, XP, 2000, Terminal Server Edition, Active Directory

Confidential,

Software Packaging and Deployment

Responsibilities:

• Worked on WISE 6.0/7.0 to repackage, build the application packages for Windows XP SP2 and Vista.
• Involved in testing the packaged application for Windows XP SP2 and Vista.
• Created Transforms for vendor MSIs to customize the applications for the standards in the environment as well as for any user configurations.
• Worked on Silent Installs for certain applications to automate them for software distribution.
• Worked on file system and registry to give permission.
• Used VMware Workstation for packaging and testing applications.
• Used VB Scripting for any custom actions to be made part of the installations.
• Centralized distribution of packages using SMS
• Maintained the DB for the status of the packaging with MSI Packages.
• Worked with various tools of Wise package studio like Setup capture, Install Tailor, Isolation Wizard, Validation tool, Wise Script editor in the packaging process.
• Tests push the apps to XP/2000 band machines and make sure they work in both environments.
• Interacting with Users/Application contacts for Application Packaging & Distribution support for the implemented packages.
• Involved in development work, integration of products into the current environment, testing and debugging.

Environment: Windows XP, Vista, WISE 7.0/6.0, VB Scripts, SMS 2003, VMware 5.5