Hardware Support Resume Profile

PROFESSIONAL EXPERIENCE

Confidential

Set up workstations and smart boards at various Richland School District One schools. Tested the equipment to make sure it was working and updated Office 2007 to 2010 and Smart Board software on each computer.

Confidential

Hardware Support

Assigned to various projects and exploratory committees to research computer parts and components for SCVRD Employees and make recommendations.
Advised and provided recommendations based on data researched before final purchasing decisions and purchase paperwork were made.
Involved in making the decision for purchasing new PC s for all SCVRD employees including which components they should be composed of i.e. CPU memory drives etc .
Helped plan and implemented rollout of new PC workstations for all SCVRD employees.
Was involved in deciding which new printer make/model to adopt as the SCVR standard.
Built Computers and set-up PC Workstations.
Developed and implemented tracking system for State Office Complex Printer Toner Ink inventory.
Troubleshot PC Printer issues upgraded and replaced outdated or damaged hardware and repaired Printers.
Traveled extensively in-state for service calls at all SCVR offices.
Installed drivers and software.
Installed Cat 5e cabling racks panels and terminations as needed.
Planned and implemented the installation of Adult Education PC workstations in all SCVRD offices statewide.
Installed dual monitor setups for all SCVRD Counselors statewide.
Helped install and setup new server racks and new servers in them.

Confidential

Service Center PC Repair Tech Temporary Assignment

Reformatted hard drives and reinstalled software.
Cleaned hard drives of viruses and spyware.
Upgraded and replaced outdated or damaged hardware.
Customized customer s PCs.
Backed up customer s hard drives onto CDs.

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