PC Technician Contractor Resume Cleveland, OH - Hire IT People

PROFESSIONAL EXPERIENCE

PC Technician Contractor

Confidential - Cleveland, OH

Responsibilities:

Configured replaced and networked over 100 PCs Workstations, accessories, and peripherals.
Applied patches to rollover components and integrated hardware and software to legacy system.
Installed proprietary drive images and completed compatibility testing.
Pulled bulk Cat 5/6 cable, affixed and tested RJ45 connections.
Tested computer system connectivity and authorized final project signoff.

Confidential - Uniontown, OH

Technical Support Technician

Responsibilities:

Provided troubleshooting and assistance by using various Remote software to access ATMs Workstations to resolve issues and jams using diagnostic software to fix or Send a technician out to physically resolve issue
Configured active directory using software migration tools and used remote software for help desk services. Used Linux commands and programs to operate and troubleshoot devices.
Created user accounts and managed access control of Desktop and Network application
Helped migrated company desktops/laptops from Windows 7 to Windows 10 for employees usage
Configured replaced and networked over 500 PCs Workstations, accessories, and peripherals to swap out old PCs for new.

Support Desk Contractor

Confidential - Cleveland, OH

Responsibilities:

Ensured all voice mail messages are retrieved. Logged into teh call logging software and ensure phones are in ready mode or logged into proper state according to proper protocol.
Monitor Access and Third Party Processing Screens ensuring all systems are up and transactions are processing. Used Footprints to record information and all troubleshooting performed.
Configured active directory using software migration tools and used remote software for help desk services. Used Linux commands and programs to operate and troubleshoot devices.
Accept and act on teh directions & instructions of Support Desk Team Leaders, teh Support
Desk Supervisor and teh Manager, Support Desk Services

Desktop Engineer Contractor

Confidential - Cleveland, OH

Responsibilities:

Performed troubleshooting laptops/desktops resetting passwords, answering question for software applications for employees and clients
Created user accounts and managed access control of desktop and Network applications
Assisting different departments in projects to help company obtain goals
Configured active directory using software migration tools and setup remote software for help desk services
Traveled to work at various Client Sites in Ohio

PC Technician Contractor

Confidential - Cleveland, OH

Responsibilities:

Performed troubleshooting laptops/desktops resetting passwords, answering question for software applications for employees and clients
Created user accounts and managed access control of desktop and Network applications
Assisting different departments in projects to help company obtain goals

Contractor

Confidential

Responsibilities:

Performed basic help desk support duties such as troubleshooting laptops/desktops resetting passwords, answering question for software applications for employees and clients
Created user accounts and managed access control of desktop and Network applications
Configured and installed new Microsoft and Macintosh systems
Performed basic maintenance of patient rooms/offices/bathrooms wif care using various cleaning solutions while adhering to various procedures to sanitize rooms in a large hospital sett
Performed basic help desk support duties such as troubleshooting laptops/desktops resetting passwords, answering question for software applications for employees and clients
Created user accounts and managed access control of desktop and Network applications
Assisting different departments in projects to help company obtain goals
Configured and installed new Microsoft and Macintosh systems