IT Help Desk support/Technician Resume

OBJECTIVE

PROFESSIONAL EXPERIENCE

IT Help Desk support/Technician

Confidential

Responsibilities:

Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Respond to queries either in person or over the phone.
Respond to email messages for students/professors seeking help.
Install and modify computer hardware and software.
Record events and problems and their resolution in logs

Substitute Teacher

Confidential

Responsibilities:

Teach all subjects in grades K - 12
Manage students’ behavior and maintain classroom order
Take necessary actions and reasonable actions to ensure the safety of students, materials and school equipment
Demonstrate a good knowledge of classroom management

Security Officer/supervisor

Confidential, Atlanta GA

Responsibilities:

Patrol building and grounds and answer telephone switchboard
Control individuals that enter and exit building to prevent theft
Monitors Close-Circuit screens and alarm systems/liaise with law enforcement on a regular bases, supervised staff and daily report writing.

Security Officer

Confidential, Atlanta GA

Responsibilities:

Patrol building and grounds and answer telephone switchboard
Control individuals that enter and exit building to prevent theft
Monitors Close-Circuit screens and alarm systems/liaise with law enforcement on a regular bases, supervised staff and daily report writing.