SUMMARY

• On - site Systems Admin at the BP Whiting refinery, Demonstrated program and project management for the Whiting Refinery Modernization project for 3,000 project engineers, project managers, and trades men.
• Administered, mobilized, & de-mobilized LAN/WAN/WLAN segments for departments & users spread across 1400 acres in various buildings, trailers, & bunkers to suit the needs of shifting project teams.
• Cut over migration of on-site Exchange mailboxes & AD user accounts to Exchange o365 & Azure. Migration of on premise Share Point 2010 content database & custom content to Share Point o365. Setup ADFS proxy server.
• Team Lead at the City of Chicago and Chicago Transit Authority headquarters deployment & upgrade projects.
• On-site Technician for 911 centers Joint Operations Control break fix technician for hardware, software, and network issues.

TECHNICAL SKILLS

Operating Systems & Roles/ Applications & Scripting: Window 7, 8.1 & 10/ Mac OS X 10.7/ server 2012r2, 2008r2 & 2003/ Cisco IOS/ EMC Linux CNC/ Citrix XenApp 6.5 XenServer XenDesktop & client/ VMware ESXi Server 5.1 with vCenter & vSphere 6.0/ Hyper-V Server 2008/ EMC Documentum content server 6.7/ Office 365 EAC, Exchange server 2007, 2010 and 2013/ Azure Web Services, AD & ADFS 3.0/ UC Lync/ 2012r2/ SCCM 2012r2/ SCEP 2012r2/ WSUS/ WDS/ IIS/ File & Print/ File Server/ SQL Server 2008 & 2012/ VDI and RDPS/ PRTG Syslogs and SNMP/ Veritas Backup Exec/ Symantec backup exec recovery 2010 & ghost solution suite/ Windows Powershell/ Visual Basic/ Group Policy/ Linux Cli/ LANDesk client/ Macola ERP & Progression/ Oracle Micro’s Server and POS/ Loftware Enterprise.

Networking: Layer 2 & 3 Routing and Switching protocols MPLS Demarc, OSPF, BGP and VPLS, LAN protocols FDDI & Ethernet, WAN protocols Frame Relay, PPP & X.25 PSE, WLAN protocols 802.11a, 802.11g & 802.11n, VLAN, DHCP, DNS, SMTPProtocols, Cisco routers 3800 3900 and ASR series, Palo Alto firewall, Netgate firewall router & APU, Barracuda firewall, SonicWall, Dell Power Edge server, Cisco UCS server, HP ProLiant server, Cisco catalyst managed switch, Dell Power Connect managed switch, EMC VNX 5300 SAN Storage, EMC Avamar Backup, Cisco Meraki routers controllers and AP’s, Aruba controllers and AP’s, Cisco Unified CM, Cisco Unified VM & CER, Shortel SG220T1 switches, Mitel 3300 PBX, Polycom video & voice systems.

PROFESSIONAL EXPERIENCE

Confidential

Sr. Desktop Engineer

Responsibilities:

• Supporting Loyola Medical Centers move to the new Trinity Health standard image on their website, computers, etc.
• Software troubleshooting, Windows 7 & 10, Scripting, and making updates to new software packages.
• TEMPEffectively work with corporate office and manage projects from an infrastructure stand point; come up with tools for imaging.
• Coordinate every aspect of 12,000 computer design, and attend meetings/conference calls.
• Installation, termination, and testing of low voltage/network cables.
• Build out telecommunication and Data equipment rooms.
• Mounting of electronic equipment (TV’s, projectors, wireless access points, speakers, and cameras)
• Ability to analyze blueprints for job site knowledge.
• Analyze upcoming tasks and anticipate next steps.
• Enforce job site safety and maintain compliance with all company safety and safety standards.

Confidential

IT Analyst

Responsibilities:

• Deploy and Configure Office 365 Microsoft Cloud system Azure, move AD and production server to Cloud including Exchange server. Installing OS and volume creation in Azures Microsoft cloud system.
• Implemented VMware ESXi iSCSI to EMC SAN 5300 with Fail over of Applications, Operating System Windows 2008 Servers. Prepared HP, Dell, Servers Tack mount 1U/4U iSCSI Technology, Novell NetWare 6.5 with Virtualization usingVMware ESX Fail Over using iSCSI to SAN, Suse Linux Open Server 10 with OES, Microsoft Windows 2008 Server Hyper-V, Citrix XenServer 5 on Red Hat, Citrix XenApp 5 on MS Windows 2008 member server part of Windows 2008 Server Active Directory Domain Controller Global Catalog and Created Second Windows 2008 Server DC read only. Microsoft/ Novell Interoperability Demonstrated the services fail over to selected VMserver Virtualizes/ Standalone Hardware Servers.
• Design, Technology Presented, Implement, and support for Microsoft Windows 2003, 2008, 2012 Citrix XenApp upgrade and maintain 5, 6.0, 6.5 and Administration ofVMware vSphere v4, 5. & using Veritas Backup Exec for management and monitoring.
• Cisco network infrastructure lifecycle project including routers, switches, Trunking, STP, Inter Vlan routing, network encryption technology, Wide Area Network (WAN) and Local Area Network (LAN) architectures, etc.
• Implemented EMC Avamar backup appliance w/ second node replication off-site. Setup bare metal recovery and PXE boot imaging.
• EMC VNX array management and implemented multiple iSCSI targets to SPA and SPB.
• Implemented PTV Cisco Unified CM, Cisco VM, and CER Virtual servers from a Cisco Unified Communications 560, setup Cisco C3750G 48 PoE’s with VLAN’s.
• Oracle Micro’s server support with POS terminal setup.
• IIS server implementation, URL redirection, and working domain provider for cert’s.
• Managed venders Sentinel, Microsoft, Dell EMC, Palo Alto, Cisco, At&t and Oracle.
• Helpdesk and inventory system management Korvue.

Confidential

IT Administrator Coordinator

Responsibilities:

• Serve as administrator to Active Directory, Sharepoint, and Lync unified phone system.
• Responsible for making sure on-boarding and off-boarding process is completed in a timely fashion.
• Overseeing the Data Center activities by managing 3rd party provider and keeping track of utilization and usage.
• Administering security, information, network, and workstation usage/ disaster recover IT policies.
• Manage IT hardware (mobile devices, computers, audio/video equipment) inventory, replacing hardware as needed based on established process/standard.
• Established monthly systems status reporting and halp to develop solutions for business and production IT related new systems and modification.
• Evaluation of software and hardware making recommended improvements of upgrades and lead implementations as needed.
• Managed Vendors Unitas Global, Microsoft.

Confidential

Systems Administrator

Responsibilities:

• Configured juniper ACX 1100, Cisco 3900 & 2900 routers and Cisco 4500 & 3750 catalyst switches using routing protocols OSPF and BGP also utilized juniper EX3200 Ether switch.
• Configuration and troubleshooting network routing protocols BGP and EIGRP for project team relocations through branch WAN Point to Points and MPLS’s.
• Implemented and supported Cisco Layer 3 switches 3750, 4500, 6500 in multi VLAN environments with use of inter-VLAN routing, HSRP, ISL trunk, Ether channel
• Administered hybrid o365 EAC & Exchange, Managed Azure web services & on premises Active Directory Hybrid with Powershell support.
• SCCM 2012r2 server Implementation site and locations hierarchy, software packaging & image deployment management, captured images in ConfigMgr to distribution point & deployed boot images.
• Built a project plan for managing and deploying Citrix XenApp, business Continuity and disaster recovery Citrix XenApp with application streaming, password manger single - sign on, Citrix secure access gateway, access gateway, Citrix EdgeSight Server to monitor application performance and reports.
• Implemented Secure Gateway Internal / External and Web Access hosting XenApp 5, 6, 6.5
• Server 2012r2 & 2008r2 implementation, role management support, troubleshooting, and patching.
• Deployed Window 7 Enterprise workstations and Windows 8.1 Surface workstations.
• Implemented & administered Shoreware System.
• Managed vendors Microsoft, Cisco, Dell, HP, Shortel and Citrix.
• Helpdesk and inventory system management Zendesk.

Confidential

Network Administrator/ Network

Responsibilities:

• Designed and deployed high performance, high availability Citrix Xenapp 5.0 environment to support our other production location through out the world. Resolving issues with windows policies, application licensing, RDP and ICA.
• Create Citrix profiles, policies and procedure. generate policies for printing, and load balancing.
• Troubleshoot daily issues & maintenance of Cisco routers, 2003 & 2008 servers, & Dell switches.
• Patch Management using WSUS, SMS 2003 and SCCM 2007 server
• Software and Operating System Deployment using SCCM 2007 and Altiris deployment solution.
• 2003 Active Directory & Exchange server 2003 role management, maintenance support.
• Resolved daily Win 7 & XP/ IBM OS2 production equipment/ hardware issues & deployments throughout factory plant & executive offices while maintaining Sox compliance.
• Implemented & maintained Loftware Enterprise system.
• Supervised Mitel system.
• Helpdesk ticketing and inventory systems management Solarwinds

Confidential

Desktop Engineer

Responsibilities:

• Break fix day-to-day desktop software and hardware issues.
• Break fix day-to-day local and network printer issues.
• Data recovery and installation of software according to client needs.
• Deployed desktops with Win XP & supported software, also network printers for the City of Chicago.
• Basic networking/ VPN networks/ WIFI/ Troubleshooting to solve connectivity issues.
• Helpdesk ticketing and inventory management Service Center and Landesk support.