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Implementation Specialist Manager Resume

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OBJECTIVE:

I am a highly technical OnBase Project Manager that delivers strong team leadership, customer communication, and project closure to a variety of differing industry verticals such as; banking, insurance, government, and higher education. Although technically minded, my true passion are the customers that receive the solution and the efficiency that it brings. I love to see someone’s work life get easier.

SUMMARY:

I have had many roles in my professional career that have each added into a collective knowledgebase that I utilize to execute strategy. I have worked at Confidential and a variety of VARs (value added resellers) where I have been successful as an Implementation Specialist, Project Manager, Director of ECM Solutions, Solution Architect, Consultant, Trainer, and Solutions Analyst. Combining this cross - dimensional knowledge with a degree in Business Information Systems has made me perfectly qualified to direct and manage technology projects to conclusion as well as engineer and administrate them.

TECHNICAL EXPERIENCE:

I am extremely knowledgeable with the execution of projects using both scrum and waterfall methodology. In terms of solution knowledge, it is strongest in OnBase, OCR for AnyDoc, PsiGen, DocuWare, and EpheSoft. I am flexible with my talents of being a Project Manager while also filling in as an Engineer, Trainer, Solution Analyst, or Documentation Specialist. I am also proficient and strong with rollout, support, and upgrade methodologies.

PROFESSIONAL EXPERIENCE:

Implementation Specialist Manager

Confidential

Responsibilities:

  • I am responsible for execution of all OnBase and Content360 SharePoint projects and upgrades.
  • I manage the existing consultants and apply my years of OnBase, SharePoint, project management/business analysis knowledge to design, implement, manage, and deliver the best possible solutions for our clients.

Director of ECM Solutions

Confidential

Responsibilities:

  • I filled a vital role in the development, partnerships of, sales, and implementation of all ECM projects.
  • I packaged ECM technologies that make up the Confidential suite of ECM solutions and manage the entirety of the software development product management lifecycle.

Systems Engineer, Training Advisor

Confidential

Responsibilities:

  • I performed as the primary technical lead on multiple OnBase projects.
  • The projects differed in timeframe and complexity such as; FileNet conversion, Oracle eBusiness integration, approval Workflows, and OnBase configuration.
  • I am also a consultant on sales approach and training methodologies.

Solution Architect, External Education Trainer

Confidential

Responsibilities:

  • I installed and engineered OnBase Systems with the Compass Pilot Suite of products.
  • I was responsible for taking technical requirements from a Solutions Analyst and building out multiple operable environments to solve business need within the Human Services Industry in numerous interstate and intrastate projects as well as the US Virgin Islands.

ECM Engineer, Special Project Manager

Confidential

Responsibilities:

  • I was responsible for engineering, configuring, and validating complex OnBase, Kofax, and AnyDoc solutions for a wide variety of vertical specific companies in higher education, manufacturing, insurance and public courts within the United States and Canada.

Software Trainer

Confidential

Responsibilities:

  • Consistently testing and validating newer builds of OnBase,
  • I was responsible for executing the Hyland Introduction to Installation, Installation Certification, Introduction to Workflow, and System Administration classes for both Hyland VARs and end users.

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