Customer Service Representative Resume Canton, Ohio - Hire IT People

SUMMARY:

Friendly Sales Associate adept at working in diverse retail and customer service environments.
Patient and empathetic Receptionist with extensive background in conflict resolution and customer service.
Desires a receptionist role.
Customer service professional seeking a management role. Skilled in training staff and establishing rapport with clients.
Self - motivated with exceptional communication and computer capabilities.
Call Center Representative versed in customer
Professional Summary support in high call volume environments.
Superior computer skills and telephone etiquette.

SKILLS:

MS Windows proficientExceptional communication skillsQuick learnerStrong client relationsProficient in cash managementCredit card processingMulti-line phone talentCreative problem solver

WORK HISTORY:

Customer Service Representative

Confidential, Canton, Ohio

Responsibilities:

Politely assisted customers in person and via telephone.
Greeted customers entering the store to ascertain what each customer wanted or needed.
Described product to customers and accurately explained details and care of merchandise.
Routinely answered customer questions regarding merchandise and pricing.
Helped drive sales goals and achieve monthly quotas.Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
Directed calls to appropriate individuals and departments.

Healthcare Provider

Confidential, Canton, Ohio

Responsibilities:

Assessed patients and documented their medical histories.
Evaluated patient care needs, prioritized treatment, and maintained patient flow.
Followed infection control procedures.
Ensured safety and well-being of patients.
Transported patients to and from different departments.
Assisted patients with bathing, dressing, hygiene and grooming.
Helped residents with bathing, dressing, feeding, lifting and transferring.

Team Member

Confidential, North Canton, Ohio

Responsibilities:

Greeted customers entering the store to ascertain what each customer wanted or needed.
Answered product questions with up-to-date knowledge of sales and store promotions.
Maintained cleanliness and presentation of stock room and production floor.
Prepared all food orders within a 2-3 minute time frame.
Strictly followed all cash, security, inventory and labor policies and procedures.

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Customer Service Representative Resume

Canton, OhiO

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