SUMMARY:

I’m an eight year Confidential veteran. I am an experienced NOC Analyst, Senior Network Engineer and Senior Operations Technical Lead. Senior Level Network/NOC Engineer, with expertise in test - bed design, WireShark, configuration, implementation, evaluation and troubleshooting network devices including Cisco (2800, 3600, 3800, 7200, 7500, 7600 and 12000 GRS series) and ASR1000 series routers, Terminal Servers (Cisco 3640), switches (Catalyst 2900, 3500, 4900, 5500, 6500, and Content 11000 series), BIND, IPAM, TACACS, CSU/DSUs, and Multiplexers for LAN/WAN/SAN environments. Expertise configuring and troubleshooting Infinera (DNA), DNS, DS1, DS3, OC-3 thru OC-192, POS, HDLC, Frame Relay, MPLS, LACP, GigE and 10GigE circuits/interfaces. Multiple years’ experience with Linux, and Cisco, Juniper (M and T series routers), Brocade (Foundry) switches and routers with SONET, LACP, Ethernet, VLANS, VIP, RIP, OSPF, ISIS, EIGRP, IGRP, BGP, VOIP, SIP, TCP/IP, MPLS, L2VPN, X.25, Linux, and Frame Relay. Cisco Nexus Virtualization, 1K, 2K, 5K, 7K, VSphere, ESXi, Hypervisor, Cisco IOS & Nexus NX-0S.

EXPERIENCE:

Confidential, Ashburn, Virginia

Data Center Site Engineer

Responsibilities:

• Provide on-site and remote troubleshooting and diagnosis of various computer and networking systems to include LAN/WAN/SAN.
• Perform upgrades, configuration maintenance, and repairs of system hardware and software.
• Responsible for server implementation, support and decommissioning within a secure raised-floor environment.
• Install support hardware for all devices to be installed into cabinet on raised floor.

Confidential, Frederick, Maryland

NOC Engineer

Responsibilities:

• Monitor, secure, troubleshoot, problem analysis and isolation of an array of network devices for the Confidential LAN/WAN.
• Monitor Netcool and respond to any network anomalies.
• Track network events with the Remedy Ticketing System.
• Troubleshoot and modify frame relay, ACL’s, OSPF, BGP and SVI’s on the Cisco 891, 899 and various switches.

Confidential, Vienna, Virginia

Data Center Operations Technician

Responsibilities:

• Maintain the operations of the Data Center and its core, the facility.
• Responsible for the day to day maintenance activities.
• Work with Confidential teams for capacity upgrades, site turn ups and commissioning.
• Perform and manage preventative maintenance tasks.
• I’ve performed Windows and Vmware admin functions to install and maintain network performance. Building custom cages, and removing this same equipment when decommissioned.
• Monitor facilities for power, cooling and other capacity needs.
• Build and crimp custom cables (e.g. Ethernet) as required.
• Perform basic system administration tasks under direction from the Network Operations Centers.
• Troubleshoot and verify existing network equipment and infrastructure for LAN/WAN/SAN.
• Perform Methods of Procedure during the maintenance window.
• Provide feedback on and refinement of Data Center operational processes.
• Hardware rack and stack, Cat6/Fiber cabling, as well as hardware troubleshooting and replacing memory dimms, NIC cards, gbics, server blades, patch panels etc.

Confidential, Bethesda, Maryland

Network Operations Center Operator

Responsibilities:

• Monitor, manage and secure the WAN/LAN infrastructures across Confidential Information Technology (IT) and Power Delivery communication systems for network faults (i.e., power failures, faulty hardware, environmental alerts, and communication line alarms).
• Ensure the continual optimal performance of the Energy Management System (EMS), by performing alarm surveillance of the entire electrical system for cyber vulnerabilities and possible power faults/failures (i.e., substations, breakers, RTU’s, switches, routers, amps, voltages, feeders, poles, intelligent devices, and the new smart grid components of Distribution Automation and AMI (Advanced Metering Infrastructure).
• Monitor TripWire, an Intrusion Detection System (IDS) for active cyber security alerts and actual unauthorized access events, which may compromise the Electrical System.

Confidential, Herndon, Virginia

LEAD NETWORK ENGINEER/DATA CENTER ENGINEER

Responsibilities:

• Responsibilities include senior level network troubleshooting, maintenance, support, installations, tuning and configurations with a wide variety of Cisco devices to include, but not limited to TACACS Servers, 3845, 6500, 2960(G), 12000, Nexus 2000, 5000 and 7000 Series routers and switches.
• Responsible for IP address allocation and maintaining the spreadsheet on the share drive.
• Responsible for IP port allocations within VMware virtual environment. Install, troubleshoot and maintain Data Center devices such as Cisco Fabric Extenders (FEX) and Shared Infrastructure Internet Gateway (SIIG) infrastructure.
• Configure, implement and troubleshoot Cyclades Terminal Servers OOB network.
• Perform test and acceptance of T1, Multilink, T3 and OC-3 circuits directly with vendors
• Configuring, maintaining, and troubleshooting Cisco VRF’s. Perform DNS Blackholes, IP Security Blocks, DNS add, removal and domain name changes.

Confidential, Herndon, Virginia

SR NOC TECHNICIAN

Responsibilities:

• Monitor, troubleshoot, problem analysis and isolation of an array of network devices for the Backbone Network and Cell Tower Backhaul desks in the NOC.
• I troubleshoot using such tools as Infinera (DNA) for the Optical Network, ADVA FSP Network Management Tool, Solarwinds network management componets (Integrated Network Controller) and WEBXNG Network Configuration Browser.
• Troubleshooting devices such as Alcatel-Lucent (TSS-5 thru TSS-320) Modular Optical Transport Switch, Juniper (T320, T1600 and MX960) and also Cisco (4900M, 6500, 7600 and 12000 GSR) routers and switches on the Backbone Network, Regional Data Centers nationwide, Time Warner Cable divisions and Commercial Data Centers.
• I utilize Netcool, various graphs and utilization software to analyze the network infrastructure. I troubleshoot MPLS, LACP, OSPF, ISIS, BGP, VLANS, and TCP/IP protocols.
• Troubleshooting both local, remote and co-located devices, fiber outages, BGP peers, and check circuit fiber levels, patch panels, perform RMA’s, maintenance, open/track tickets for network anomalies using Remedy to track it.

Confidential, Ashburn, Virginia

SR INTERNET OPERATIONS ANALYST (LEAD)

Responsibilities:

• Monitor, administer and troubleshot an array of network devices such as Cisco (2800, 6500, 7600 and 12000 GSR), Juniper (M10, M40, M120, T320, T640 and MX960) and Brocade routers and switches, and out of band access devices in an enterprise network environment.
• Responsible for assigning IP address,subnetting and maintaining the IP database.
• Responsible for configuring the routers and switches, troubleshooting circuits (OC-192, POS, MPLS, GigE and 10GigE), and modifying Access Control List on the LAN/WAN/SAN devices.
• I troubleshot and configured Frame Relay, MPLS, OSPF, ISIS, BGP, Ethernet, VLANS, TCP/IP, L2VPN and VOIP devices.
• Troubleshooting both local, remote and co-located devices, Fiber outages and check circuit Fiber levels, Patch Panels, perform RMA’s, maintenance, open/track tickets on network anomalies using Remedy.
• Contact carriers for circuit outages, work with Brocade, Juniper and Cisco TAC for resolution of hardware and software issues.

Confidential, Ashburn, Virginia

NETWORK ENGINEER

Responsibilities:

• Provide 3rd level technical support to the NOC for complex DSL networking issues.
• This includes troubleshooting devices such as Redback, NRP, Cisco and Paradyne DSLAMS, Cisco BPX ATM switch (Stratacom) and joining session to the customers’
• Efficient/Visionet DSL modems.
• Responsible for repairing OSPF issues on the border routers, to allow routing for the customers’ IP address.
• I was required to interface directly with the customers, Confidential FST (Field Support Technician), ILEC FST and Confidential Tier II department to resolve the customers’ connectivity anomalies.

Confidential, Urbana, Maryland

NETWORK OPERATION CENTER ENGINEER

Responsibilities:

• Monitor and troubleshoot the Enterprise wide voice and data network. using multiple tools including: NFVOIP, HP Openview and Netcool. Open, track, and perform change control and other scheduled maintenance using Remedy ticketing system.
• Troubleshoot, both local and remote, perform maintenance on Cisco and Juniper network devices, circuit switches, and signaling devices.
• Initiate and conduct service and maintenance request with internal customers, Internet Service Providers, and commercial Telco carriers.

Confidential, Reston, Virginia

IMPLEMENTATION MANAGER

Responsibilities:

• Responsible for the implementation of T1 and fractional T1 service for small to medium businesses nationally. Serve as a central point of contact, to manage the whole process of the installation to the customer premises.
• Responsible for configuring the customer’s Cisco or Netopia router, for HDLC, Frame Relay and BGP connectivity to Confidential ’s edge router for access to the Internet and networking services.
• Some of the responsibilities include processing DNS requests, project managing the testers, onsite field technicians, Sales and Network Operations groups from the conception to the activation of the customer.