PROFESSIONAL SUMMARY.

• Around 6+years experiencewith System Center Configuration Manager Engineer and Active directory with expertise in design, administration, troubleshooting, and the training of other administrators. SMS/SCCM Engineer with unique ability to communicate and train at all levels, highly developed System Center Configuration Manager skills refined by years of successful administration and troubleshooting.
• Demonstrate an understanding of the application development lifecycle. Familiarity withSDLC(Systems Development Life Cycle) standards.
• Design. Implement and maintained aWSUS3.0SP2,Office365,MSI,EMC,SCMS 2012environment.
• Good experience inOSD,DCM,VMware,Perl, MBAM, Cisco UCS, XP/Win7/Win10.
• Experience in deploying clients, managing software Packages, Software distribution and software metering in aADMT,MCSE,MCSA,SCCMenvironment.
• Experienced in deployment usingSCCM2012,SCCM2007&SMS 2003
• Experience inCisco Security Appliance,SCSM,VDI,COTS,SCCMAdministration,IISAdministration andMSIPackaging. Created Active directory groups for the packages. And group policy object (GPO) deployments.
• Extensive experience asanNetwork/Windows Administrator, Involving all stages of Systems engineering, including architecture, implementation, and testing.
• Experienced in afast pacedcustomer satisfaction in fast paced environment.
• Researched, developed and testedWindows 7, Windows 8,Windows 10, Windows 12 andMDT and image managementDeployment usingMDT.
• Experienced in Deployment and Patch Management (BigFix,Altiris,MSSCCM).
• Troubleshoot theSCCMclient and provide 3rd level support for issues related toSCCMclient functionality including Windows,WMIandSCCMclient issues.
• Operating System design and development for Windows 7, 8, 10, 12 and OS X.
• Provided guidance to customers around Windows XP to Windows 7 migrations usingSCCM, Microsoft Deployment Toolkit (MDT & MDOP), and User State Migration Tool (USMT).
• Provided infrastructure and design guidance for setting up and maintainingSCCMenvironments.
• Strong experience in Scripting. Extensively usedVBScripts,JScripts,WinBatch,PowerShellandMOFfiles when necessary.
• Experience in packagingan applicationsfor Lockdown Environment,AppV5,NetApp,LDAP,CitrixXenApp 7&SDKEnvironment.
• Storage Support:NTFS,DFS,GPT,FDS,SAN,NAS.

TECHNICA LSKILLS

Operating systems: Windows 12/10 /8.1 /8 /7 / Vista / XP /2012 / 2008 / 2003 Servers, Linux, Apple Mac OS.

Deployment Tools: SCCM 2012, SCCM 2007, SMS 2003and MDT2012

Mobile Devices: Panasonic, Motion tablets, Dell, HP, Lenovo

Other Tools: LAN, SAN, WAN, MOF, VPN, Altiris, HP, Firewalls.

PROFESSIONAL EXPERIENCE

Confidential, LosAngels

Desktop Management/SCCM Admin

Responsibilities:

• A member of the Global SCCM Team which upgraded from SCCM 2007 to 2012
• Installation, configuration, deployment of SCCM 2007 and SCCM 2012 for imaging and deployment of applications and Operating Systems across enterprise environments.
• Complete installation of SCCM from start to finish. Deployment of SCCM client via "Client Push" mechanism. Setup and synchronization of WSUS with SCCM for patching maintenance. OSD via "Zero Touch" or "Lite Touch" delivery.
• Handle the tasks of creating, documenting, publishing, and communicating policies and processes that impact the life cycle of the PC
• Monitor SCCM site servers and systems using System Center Operations Manager; troubleshooting site server/system issues with SCCM components.
• Interact with the Integration Management(IM) team and End users for successful rollout of the packages to meet the deadlines.
• Primarily responsible for software packaging, global patch management, application
• Performance optimization, customizing, testing and troubleshooting
• Global Win 7 to Win 10 OSD upgrade project.
• Basic SCOM 2012 reporting.
• Worked with the Mobile device/AirWatch team to create mobile device packages
• Primary administrator for all SCCM National and International offices
• Responsible for defining and implementing optimal approaches for OSD, Global Patch management, software package creation and deployments
• Ensured that end user support services are efficiently delivered, the infrastructure maintained, incidents and requests are properly addressed, managed and escalated
• Identify and troubleshoot recurring issues and/or performances gaps and propose improvements
• Expertise in End to End Application Management using SCCM 2012. Proficient in creating and Deploying Applications, Monitoring, Reporting, Queries, SCCM Client Settings, Sites, DPs, OSD, Task Sequences, Software update point and Troubleshooting.
• Work involving problem determination and implementation of changes to software application or desktop image environment. Support problem and change requirements as they relate to application or image building.
• Created SCCM Advertisements for users to install software remotely.
• Perform Troubleshooting on server side as well as client side and remediation of desktop and deployment issues.
• Review and audit permissions in active directory on shared folders.
• Handled SCCM 2012 installation as well as Client migration from SCCM 2007 - 2012.
• Created and managed operating system images for different hardware models supported. dis included task sequences, injecting drivers to image or creating driver packages.
• Troubleshooting applications capture issues during sequencing and while streaming to the clients.
• Remediation of SCCM client health issues including monitoring for Patch Compliance.
• Setting up query based software deployments, configuration of monthly patches, Security and malware updates, preparing reports using SQL Reporting services.
• Responsible for Patch management through WSUS.
• Created documentation for SCCM monthly software update deployment procedures, streamlinedPowershelland batch file scripts for automating client installs on multiple machines, built more TEMPthan a dozen distribution point servers for OSD implementation project.
• Provided 3rd level infrastructure support, assisted in the maintenance and troubleshooting of SCCM, and client workstations. Possess good understanding of the SCCM infrastructure including boundaries, site server roles, and parent/child relationshipsin order totroubleshoot SCCM related issues.

Confidential,Long Island

Desktop/SCCM Engineer

Responsibilities:

• Administer Microsoft SCCM 2012 environment, including creating or editing security groups, application deployments (collections, advertisements, task sequences, and PowerShell scripts), patch management, general troubleshooting, log analysis, upgrade and recommendations on current infrastructure.
• Implemented solution to eliminate duplicate SCCM GUID S thus creating client stability and integrity.
• Mitigated and repaired misconfigured SCCM site setting (i.e: Application host file/IIS/Distribution point issues, Hardware inventory and Software inventory misconfigurations and elimination of unused SCCM site roles).
• Provided infrastructure and design guidance for setting up and maintaining SCCM environments.
• Worked with Network Security team to ensure proper SCCM ports where implemented.Created Microsoft Windows Installer packages using Wise Package Studio and Admin Studio. Advertised and managed packages and collections in SCCM environment.
• Provided best practice guidance on setting up and maintaining a solid patching solution using SCCM.
• Responsible for troubleshooting and maintaining overall client and server health for entire SCCM infrastructure.
• Insure that desktop/laptop equipment will function properly with Windows 7 & 10.
• Analyzing and applying patches, service packs, and infrastructure updates.
• Insure that desktop/laptop meet Windows 10 hardware requirements.
• Worked withLinux/Windows/Hyper - V/VMWare network that supported a customer service parts database and development network. Overall responsibility for mail, development, and virtual systems.
• Developed process to patch and support nearly 80,000 clients using Software Updates Management in SCCM.
• Installed patches and packages as needed, installed and configured new hard drives and memory.
• Tracked the licensing and installation of software through reports provided by Symantec Ghost Console andBigfixManagement Console.
• Responsible for Bit locker full disk encryption managementand imagingmobile devices usingClonezillaservers.
• Troubleshooted related problems including BGP, RIP routingand L2/L3 support related network problems.
• Responsible for creating packages and deploying by using IBM Endpoint Manager (Bigfix).
• Managing and creating Collections for various Projects.
• Managed WSUS, McAfee virus server and pushing out updates and patches.
• Worked testing and recommending Replication/Backup solutions for VMwareVSphere..
• Installation and configuration of McAfee Endpoint Encryption for PC).
• Provided Office 365 desk side support to a user community of approximately 2,200 on-site.
• Experience in writing monitoring/start upshell scriptsforunixand batch scripts for windows.
• Oversaw group policy and reviewed existing polices and proposed changes to increase performance and efficiency.
• Created custom installation packages of pre-installed software to allow for software to be deployed using group policies.
• Developed organizational units in Active Directory (AD) and managed user security with group policies.
• UsedPowershell, Linux, VB scripts and Authoring tools to tune SCOM & SCSM management systems.
• Configured SCOM client and reporting for SCCM environment.
• Responsible for building SCCM server.
• .UtilizedWindows to synchronize local password to domain for Office 365.
• Managed Group Policy Objects (GPOs) throughout the Active Directory (AD) enterprise.
• Collecting Hardware & Software Inventory.
• Maintaining network and data security usingBigFix.
• Creating Packages for various software Installation through SMS Server.
• Provided guidance to customers around Windows 7 to Windows 10 migrations using SCCM, Microsoft Deployment Toolkit (MDT), and User State Migration Tool (USMT).
• Customized packaging for software installations usingAdminStudio, Wise,Powershell, and VBScript.
• Microsoft SCCM 2012 troubleshooting, installation of applications, backup, recovery & disaster recovery.
• Designed, implemented and documented WSUS/SUP solution for Microsoft Security patch compliance.

Confidential

System Engineer

Responsibilities:

• Upgraded the organization from System Centre Configuration Manager (SCCM) 2007 to a SCCM 2012 implementation. Continued maintenance of SCCM 2012 with periodic upgrades through SCCM 2012 R2 CU4.
• Managed and lead the development and configuration of BMC Remedy ITSM applications and process definitions.
• Knowledge of UNIX WebSphere and Active Director.
• Creating a test Environmentin CitrixNetscaleror VMwarefor Production Team to test their applications.
• Responsible for creating and maintaining the new LDAP OU, Groups, Schema and attributes.
• Automation specialist utilizing System Centre Orchestrator (SCORCH) and custom scripts to eliminate human error and increase consistency by automate repeatable tasks and processes.
• Implemented a Windows 7 x64 deployment using SCCM 2012 / MDT 2012 including the installation of applications based on business role. Utilized dis method to update over 80% of the 8500 workstations.
• Developed and distributed a Windows 8.1 tablet for use by mobile executives. Presently working on a similar Windows 10 tablet.
• Monitor/Optimize/Troubleshoot SCCM Infrastructure
• Create SSRS Reports, LUNs, ADR's, Full SCCM support and Remediation's.
• Patch Management worked on integration and support of health care related applications including Logician, OR Manager and Epic.
• Maintaining network and data security usingBigFixwhich is migrated to SCCMand, Setting up SSH and SCP features between SUN systems and other UNIX hosts.
• Performed gap analysis and prepared reports to identify applications and business processes that fell short of PCI standards.
• Troubleshoot Dell laptops and tablets, configure local and network printers, encrypt hard drives usingBitlocker.
• Maintain and service network of 325 desktops, 13x 98 DELL Workstations.
• Developed, upgraded and reviewed all SCOM console for security purpose.
• Enable enterprise applications on mobile systems.
• Setup and Managed Symantec Endpoint Protection Server by entire DomainlevelProtected
• Implementation of TCP/IP and relatedSevices - DHCP/DNS/LANDeskWINS.
• Scripted, implemented and tested unattended installation application packages for business and technology products using tools such as Wise Package Studio, Altiris, GHOST, ORCA.
• Implementation of name Resolution using WINS and DNS in TCP/IP environment.
• Develops, maintains and provides ongoing support of the Enterprise PC image.
• Creating complex query-based user and computer collections
• Perform Software Packaging and distribution, Metering, Software and Hardware Inventory
• Automated patching in a diverse geographical environment
• Perform OS image creation and automated delivery of image.

Confidential

Associate Engineer

Responsibilities:

• Managed Microsoft SCCM deployments in a large - scale global environment of 50,000+ users; oversaw deployments of large and complex applications targeted for mass audience.
• Responsible for the deployment and rollout of various Patch and Software packages to workstations and servers utilizing SCCM Console and DUS ( Distributed Updates System)
• Advertised and managed packages and collections in SCCM environment.
• Created Tasks and collections and updating distribution points for package deployment.
• Approved/Rejected software Pilot/Productions.
• Created defined collections in SMS Console.
• Created software Package Library in SMS Console.
• Setup Distribution Server Points in SMS.
• Created/Updated all Advertisements In SMS.
• Rolled out patches and packages to Windows Servers Win2k-Win08.
• Maintained SMS directories on our Server Environment.