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Financial Systems Support Engineer Resume

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SUMMARY:

Outgoing DevOps, Support Engineer, Development, & IT Professional with 4+ years of deployment and development support through cloud, database, scripting, and coding. Seeking to leverage my technical and professional expertise to grow in a new role at your company.Please note that the recent gap in employment was due to a cross country move from Wisconsin where I explored the area to make sure that a permanent move was the correct choice.

SKILLS:

Cloud: AWS & Azure

Database: MSSQL, SSMS, MySQL, Stored Procedures, Functions, Tables, Entity Framework etc.

Scripting Languages: Powershell, JavaScript, Batch, PHP, Python

Coding Languages: C#, Java, C++, .Net, Basic

Server Experience: Linux/Unix, SSIS, IIS, service and application maintenance and troubleshooting

Ticketing Systems: JIRA, HappyFox, Track - It

Version Control Systems: GIT, SVN

Deployment Software: Jenkins, Buildmaster

Fluency in: Microsoft Office

Other Misc. software experience: Coupa, Opera, PasUnity, SUN Systems, Goverlan, Citrix, XM, ION, Sharepoint, Bitbucket

Methodologies: Agile, SCRUM, Sprint, Canban

EXPERIENCE:

Financial Systems Support Engineer

Confidential

Responsibilities:

  • Implemented and supported a new rollout of Coupa, a new financial system for the company.
  • Also supported the IT and financial team in troubleshooting

Software Quality Deployment Engineer

Confidential

Responsibilities:

  • Maintained, deployed, and troubleshot windows services/applications and web services/applications over 4 environments spanning 50+ servers.
  • Facilitated a move to the cloud (AWS) which involved migrating our servers from physical.
  • Created automated deployment solutions through the use of Jenkins and Buildmaster.
  • Implemented bugfixes and new additions to our legacy systems and databases using .Net, Java, C#, JavaScript, MSSQL, MySQL, Powershell. Ran quality assurance testing and worked closely with that team to create detailed documentation to help further users.
  • Trained offshore teams in the use of our software and our methodologies.

Software Development Intern

Confidential

Responsibilities:

  • Corrected SQL Server database issues, cleaned up and documented file systems, created applications to fix internal issues including an automated program to gather video files from various locations and convert them to a uniform file type.

Software Development Intern

Confidential

Responsibilities:

  • Logged, corrected, and assigned site development tickets and issues.
  • Tested company sites and applications and worked with the development team on correcting found issues.

Software Development Intern

Confidential

Responsibilities:

  • Created customer sites and assisted in mobile app development.

IT Intern

Confidential

Responsibilities:

  • Set up new workstations, servers, intranet sites, and telephone systems.
  • Provided technical support and stocked and organized the warehouse.

Supervisor

Confidential, Milwaukee

Responsibilities:

  • Trained new members in the café as well as managed closing and setting up of the site.

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