Technical Assistant Resume Medford, MA - Hire IT People

TECHNICAL SKILLS:

Platforms: Windows, Unix, Linux, Oracle, MacOS

Languages: MySQL, HTML5, CSS, PHP, Java, JavaScript

DBMS: Microsoft SQL Server

Tools: Microsoft Office Suite, Sublime Text, NetBeans, Android Studio

Mobile Platform: iOS, Android

WORK EXPERIENCE:

Confidential, Medford, MA

Technical Assistant

Responsibilities:

Provide technical support to clients resulting in reliable cost effective IT solutions
Monitor applications and software systems
Test in different environments including web and mobile
Provide objective feedback to software development project teams
Find, document and report bugs, errors, interoperability flaws and other issues within proprietary software applications developed
Respond to user tickets and troubleshoot issues remotely via email, phone, and intranet

Confidential, Framingham, MA

Freelance Web Designer

Responsibilities:

Created website for restaurant using CSS, HTML and PHP
Developed online restaurant website
Met with owner to determine needs and follow through with website design changes
Analyzed needs, troubleshoot issues and customize menu description and special offers