Customer Service Supervisor Resume
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SUMMARY:
Trained material management professional with excellent leadership skills. Analytical thinker continually analyzing and identifying problems and streamlining processes to improve performance and overall success of the unit.
CORE COMPETENCIES IN:
Communication Skills - Leadership- Data Analysis Transportation- Management- Customer Service Expert in Microsoft- Inventory- Problem Solving Products- Training
PROFESSIONAL EXPERIENCE:
Customer Service SupervisorConfidential
Responsibilities:
- Responsible for the receipt and disposition of all Confidential assets arriving.
- Performed quality control and functional checks on repairable assets.
- Managed training plans and ensured training was completed for all Transportation Management Confidential assigned to the unit.
Flight Service Center Supervisor
Confidential
Responsibilities:
- Created database products used to track assets within the repair cycle to ensure cradle to grave accountability.
- Developed and maintained products to control the status, issue, and replenishment of supply point assets.
- Managed Flight Service Training training requirements for Confidential assigned to the Logistics Squadron.
- Filed and maintained all logistics accountable documents for the 116th LRS.
- Responsible for downloading and maintaining all listings and reports required by the squadron.
- Ensured documents were maintained and destroyed IAW DOD instructions.
Customer Service Supervisor
Confidential
Responsibilities:
- Responsible for equipment and Confidential (Special Purpose Recoverables Authorized Maintenance) asset accountability for the 51 FW.
- Also, maintained listings and other products for equipment accountability.
- Scheduled and conducted inventories for all equipment accounts.
- Developed and maintained a listing of all equipment custodians and their contact information on Confidential, Korea.
- Responsible for receipt and issue of all Individual Readiness equipment on the Korean Penninsula