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Customer Service Supervisor Resume

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SUMMARY:

Trained material management professional with excellent leadership skills. Analytical thinker continually analyzing and identifying problems and streamlining processes to improve performance and overall success of the unit.

CORE COMPETENCIES IN:

Communication Skills - Leadership- Data Analysis Transportation- Management- Customer Service Expert in Microsoft- Inventory- Problem Solving Products- Training

PROFESSIONAL EXPERIENCE:

Customer Service Supervisor

Confidential

Responsibilities:

  • Responsible for the receipt and disposition of all Confidential assets arriving.
  • Performed quality control and functional checks on repairable assets.
  • Managed training plans and ensured training was completed for all Transportation Management Confidential assigned to the unit.

Flight Service Center Supervisor

Confidential

Responsibilities:

  • Created database products used to track assets within the repair cycle to ensure cradle to grave accountability.
  • Developed and maintained products to control the status, issue, and replenishment of supply point assets.
  • Managed Flight Service Training training requirements for Confidential assigned to the Logistics Squadron.
  • Filed and maintained all logistics accountable documents for the 116th LRS.
  • Responsible for downloading and maintaining all listings and reports required by the squadron.
  • Ensured documents were maintained and destroyed IAW DOD instructions.

Customer Service Supervisor

Confidential

Responsibilities:

  • Responsible for equipment and Confidential (Special Purpose Recoverables Authorized Maintenance) asset accountability for the 51 FW.
  • Also, maintained listings and other products for equipment accountability.
  • Scheduled and conducted inventories for all equipment accounts.
  • Developed and maintained a listing of all equipment custodians and their contact information on Confidential, Korea.
  • Responsible for receipt and issue of all Individual Readiness equipment on the Korean Penninsula

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