Administrative Assistant Resume
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Amherst, MA
TECHNICAL SKILLS:
MS Office (Including MS Access Workflows), S.A.S, S.A.P, iOS, Android, Windows, Adobe Photoshop. Salesforce Analytics, AppExchange
PROFESSIONAL EXPERIENCE:
Confidential, Amherst, MA
Administrative Assistant
Responsibilities:
- Welcomed customers into our office, answered phones, processed orders for “ Confidential ’s”
- Helped coordinate events and symposiums with the laboratory staff and members of the local town health boards
Confidential, Andover, MA
IT Service Desk Intern
Responsibilities:
- Applied security patches to a plethora of other windows devices throughout the office to improve corporate data security
- Manned the IT Service Desk to provide technical support to employees
- Responsible for staging over 30 HP Workstations with the latest Windows 10 software, and Confidential “Cares” Packages for Harvard Medical marketing and promotional demonstrations
- Responsible for staging over 250 HP Convertible Devices in time for Confidential intended for use by sales reps in the field
- Assisted Confidential employees in person and by phone for the Confidential Help Center with company devices, as well as in the maintenance of intra - office communication systems.