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Administrative Assistant Resume

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Amherst, MA

TECHNICAL SKILLS:

MS Office (Including MS Access Workflows), S.A.S, S.A.P, iOS, Android, Windows, Adobe Photoshop. Salesforce Analytics, AppExchange

PROFESSIONAL EXPERIENCE:

Confidential, Amherst, MA

Administrative Assistant

Responsibilities:

  • Welcomed customers into our office, answered phones, processed orders for “ Confidential ’s”
  • Helped coordinate events and symposiums with the laboratory staff and members of the local town health boards

Confidential, Andover, MA

IT Service Desk Intern

Responsibilities:

  • Applied security patches to a plethora of other windows devices throughout the office to improve corporate data security
  • Manned the IT Service Desk to provide technical support to employees
  • Responsible for staging over 30 HP Workstations with the latest Windows 10 software, and Confidential “Cares” Packages for Harvard Medical marketing and promotional demonstrations
  • Responsible for staging over 250 HP Convertible Devices in time for Confidential intended for use by sales reps in the field
  • Assisted Confidential employees in person and by phone for the Confidential Help Center with company devices, as well as in the maintenance of intra - office communication systems.

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