CORE COMPETENCIES:

Operations, Client Services Investor Relations Research & Analytics

SKILLS AND LANGUAGE:

AML, KYC, Microsoft Office Suite Excel, Word, PowerPoint, Outlook, FactSetHigh - rise CRM software, Fluent in Spanish

PROFESSIONAL EXPERIENCE:

Confidential, New York, NY

Executive Assistant

Responsibilities:

• Plan & coordinate travel arrangements including flights, hotel, car services & all other travel activities
• Manage scheduling appointments, maintenance of calendars, preparation of external/internal correspondence, visitor screening & conference call setups for team of four executives
• Manage all expense reimbursements ensuring compliance with T&E policy
• Proactively anticipate potential problems that could impact the Senior Executive team and identify solutions to keep process running smoothly
• Compose quarterly board and shareholder meeting agenda, presentations and take board meeting minutes
• Coordinate the compilation of sensitive reports, new hire agreements, budgets, board and confidential information
• Create PowerPoint presentations including: PPM’s, marketing presentations
• Organize & plan regular events including holiday parties, shareholder meetings & executive off - sites
• Ensure office technology, printer, scanner and binding office machines are operational
• Coordinate and schedule office events, including guest registration, internal and external client events, booking conference rooms, ordering food, coordinating interview schedules, liaising with building servicesand greeting visitors
• Update private placement memorandums using Excel, PowerPoint and Word Investor Relations Support
• Client and sales onboarding to ensure a smooth transition
• Maintenance of subscription documents, investor lists and Corp Book
• Assist investment banking team in servicing clients, with a focus on operational excellence and
• Negotiate contracts with vendors, leasing companies, IT service providers to achieve best pricing
• Assist HR team with recruiting, processing, and training interns consistent with firm policy
• Financial support with credit card reconciliation, budgets, commissions, annual audits and SEC exams
• Research most favorable payroll provider and slashed payroll/benefits administration costs 20% by negotiating pricing and fees, while ensuring the continuation and enhancements of services

Confidential, New Haven, CT

Administrative Assistant

Responsibilities:

• Maintained policies and procedures, managed administrative efforts for financial advisor.
• Participated in project initiatives to enhance existing workflows and procedures to reduce operational risk
• Assured clients are provided with consistent, high quality client service relative to new accounts, checks, transfers, ACH, reporting, conferences or any needs as directed by financial advisor
• Assisted with audits, travel and expense reports, sales reports, and CRM maintenance

Confidential, Greenwich, CT

Client On-boarding Analyst

Responsibilities:

• Ensured completion of all internal deliverables prior to account / fund launches via a proprietary workflow management tool utilized to streamline the overall process
• Coordinated communication with alternative investment team with business pipeline update and pending account launches to all levels of the firm including Legal, Compliance, Finance, Tax, Mailer Desk, and IT
• Point of contact for client advisors and investors for alternative investments related inquires
• Fulfilled requests and completed documentation related to subscriptions, redemptions, capital calls, transfers, and distributions. Supported function of coordinating and distributing client communications pertaining to investment summaries
• Provided audit support, maintaining meeting agendas,calendar maintenance and fee analysis

Confidential, Norwalk, CT

Executive Assistant

Responsibilities:

• Worked with senior management within functional areas including sales, client service, cash analysts and IT divisions to oversee cash receipts, disbursements, daily ACH wire, reporting, reconciliation of accounts and on-boarding of new accounts. Coordinated with IT department on all office equipment

Confidential, Stamford CT

Client Service Analyst

Responsibilities:

• Maintained matrices for the production team, coordinated information exchange with internal support teams including marketing managers, investment research, sales and compliance
• Managed production operations such as daily workflow, tracking, reporting, project management and fulfillment
• Coordinated general communication projects on behalf of the department, responsible for maintaining vendor contracts and all department invoicing and budgeting

Confidential, Wilton, CT

Client Services Analyst

Responsibilities:

• Provided client support services at a provider of customized Hedge Fund, Private Capital, Multi-Asset and Strategic Outsourced investment solutions for nonprofits (e.g., Endowment, Foundations, Healthcare, etc.)
• Coordinated compilation of inbound marketing requests - such as Due Diligence Questionnaires (DDQs), Requests for Proposals (RFPs) and Requests for Information (RFIs) identifying potential concerns, facilitating task lists, work plan, and crafting new content
• Collaborated with other CF members including Accounting, Operations, Investments, Legal, and Compliance teams to complete deliverables for endowment clients and consultants