Payment Gateway Operation associate Resume

SUMMARY:

To make a mark in my field of work through a dynamically progressive attitude benefiting the organization I belong to and myself as an individual.

MY STRENGTH:

TECHNICAL SKILLS:

Excel, C and C++Languages Known English, Hindi.

WORK EXPERIENCE:

Confidential

Payment Gateway Operation associate

Responsibilities:

Worked as a Back office executive under Digital payment gateway operation team.
Being an operation executive I was handling an issues like refund stuck,status of customer's payment, transferring from wallet to bank.
Working as an executive it was my responsibility to handle Escalation cases,social escalation cases,internal audit,internal escalation cases.
Co - ordination with merchants and KAM directly.
Handled merchant payout issues.
Worked under refund and bonus team.