Application Developer/Hyperion Systems Administrator Resume

SUMMARY

Information Technology professional wif 13 years of experience ranging from customer support to server and environment administration.
Strengths include SOX security protocols, data analysis, problem solving, design and development, infrastructure, and business requirement identification.

TECHNICAL SKILLS

Extensive experience wif Oracle Hyperion Financial Management, Planning, Essbase, Financial Reports, Financial Data Quality Management, Data Relationship Management, Enterprise Performance Management Architect, Oracle Data Integrator, Life Cycle Management, and Hyperion Excel Add - Ins (versions 11.1.1.3/11.1.2.2/11.1.2.3.500)
Proficient wif Microsoft products: Office 97, 2000, XP, 2003, 2007, 2010, 2013; OS Windows 98, 2000, XP, 2003, Vista, 7, 8, 10; Windows Server 2003, 2008, 2008 R2; SQL Server 2000, 2008 R2, 2012; Visual Studio 2003, 2008, 2010, 2012, 2013; Active Directory
HP Service Manager Red Hat Linux / Fedora Core Web Server Administration Programming Languages (C#, VB, VBA)

PROFESSIONAL EXPERIENCE

Application Developer/Hyperion Systems Administrator

Confidential

Responsibilities:

As part of a team of seven, acted as technical lead on new installation and redesign of Hyperion EPM Suite from version 11.1.2.2 to 11.1.2.3.500 in six different environments. Established and maintained Hyperion Shared Services SOX compliant security structure. Developed system application backup protocols
Collaborate wif management to establish technical timelines for maintenance activities, patches, and upgrades; performed routine maintenance activities in accordance wif schedules.
Participated on project teams to design, develop and implement applications based on customer requirements.
Provide support to user base of 300 across Oracle Hyperion EPM Suite over a range of issues from simple retrieves to complex calculations.
Migrate/Upgrade HFM, Planning, Essbase, and EPMA Applications from Hyperion 11.1.1.3 environment to 11.1.2.3.500
Ability to work in high stress, high demand environment

IT Analyst - Application Developer/Hyperion Systems Administrator

Confidential

Responsibilities:

Developed three original desktop applications which loaded and retrieved data from Essbase and Planning applications.
Delivered recurring technical support for Hyperion Planning and Essbase installations and applications; back up protocols; outage resolutions; user community issues
Created applications per project requests, specifically financial and inventory applications; project management for new applications; change management for implementation activities
Generated detailed documentation for all outages
Supported four Hyperion System 11.1.1.3/11.1.2.2 environments
Maintained shared services security model in compliance wif SOX requirements
Upgraded environments from Hyperion System 9.3.1 to 11.1.2.2

Computer/Support Technician

Confidential

Responsibilities:

Delivered local support for computer and printer hardware
User support for hardware installation; application training; trouble shooting wif 98% first call resolution rate; order tracking
Assisted wif fraud prevention services
Dispatched field technicians and replacement hardware/software