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Information Technology Coordinator Resume

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Covington, KY

SUMMARY:

To obtain a full - time job as a HelpDesk Support

SKILLS:

Operating System: Windows version 95 through Windows 10 (both professional and home editions)

Server Operating Systems: Windows Server 2003, Windows Server 2008, Windows Server 2012

Software: Maltego, i2 Note Analyst, Microsoft Office version 2007-2013, Penelope Case Management, The Raiser’s Edge, PostgresSQL, Toshiba IP Edge VoIP, DonorSNAP

Graphic Communication: Media Presentation, Graphic Design, Photography

Computer: PC architectures, Consultant, Peripheral hardware installations and maintenance; technical instruction writing

Network: architecture and design, DNS protocol, DHCP, group policy, IP protocols, wireless protocols, switches, routers; Toshiba VoIP telephone system

Programming: Java, Linux, Dos Scripting, xHTML, PHP; SQL, pivot tables

Experience: Linux, FreeBSD

Non-technical: documentation changes, technical writing, working with others, customer service, organization, budget, hands-on training approach

EXPERIENCE:

Confidential, Covington, KY

Information Technology Coordinator

Responsibilities:

  • Manages and supports the agency desktops, laptops, servers, copiers and VoIP System
  • Administrator of three Microsoft Windows servers
  • Product comparison and recommendation reports for new products/technologies/software
  • Create reports for supervisors using SQL and pivot tables

Confidential, Highland Heights KY

Resident Assistant

Responsibilities:

  • Develop a sense of community through social and educational programming
  • Provide a bridge between residents and campus resources
  • Perform administrative duties and enforce university policies

Confidential, Birmingham, AL

Computer Forensic Research Assistant

Responsibilities:

  • 7 - week long Research Experience for Undergraduates through the National Science Foundation
  • Research how phishing sites work
  • Research online forums - how to identify top leaders of a forum and their influence on the forum

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