Information Technology Coordinator Resume
Covington, KY
SUMMARY:
To obtain a full - time job as a HelpDesk Support
SKILLS:
Operating System: Windows version 95 through Windows 10 (both professional and home editions)
Server Operating Systems: Windows Server 2003, Windows Server 2008, Windows Server 2012
Software: Maltego, i2 Note Analyst, Microsoft Office version 2007-2013, Penelope Case Management, The Raiser’s Edge, PostgresSQL, Toshiba IP Edge VoIP, DonorSNAP
Graphic Communication: Media Presentation, Graphic Design, Photography
Computer: PC architectures, Consultant, Peripheral hardware installations and maintenance; technical instruction writing
Network: architecture and design, DNS protocol, DHCP, group policy, IP protocols, wireless protocols, switches, routers; Toshiba VoIP telephone system
Programming: Java, Linux, Dos Scripting, xHTML, PHP; SQL, pivot tables
Experience: Linux, FreeBSD
Non-technical: documentation changes, technical writing, working with others, customer service, organization, budget, hands-on training approach
EXPERIENCE:
Confidential, Covington, KY
Information Technology Coordinator
Responsibilities:
- Manages and supports the agency desktops, laptops, servers, copiers and VoIP System
- Administrator of three Microsoft Windows servers
- Product comparison and recommendation reports for new products/technologies/software
- Create reports for supervisors using SQL and pivot tables
Confidential, Highland Heights KY
Resident Assistant
Responsibilities:
- Develop a sense of community through social and educational programming
- Provide a bridge between residents and campus resources
- Perform administrative duties and enforce university policies
Confidential, Birmingham, AL
Computer Forensic Research Assistant
Responsibilities:
- 7 - week long Research Experience for Undergraduates through the National Science Foundation
- Research how phishing sites work
- Research online forums - how to identify top leaders of a forum and their influence on the forum
