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Maintenance Technician Support Resume

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Bellevue, WA

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PROFESSIONAL SUMMARY:

  • IT Professional with over fifteen years of expertise developing multiple systems to run on an AS/400
  • Mid - Range and or Mainframe environment.
  • Possesses over six years of expertise developing business applications using SYNON 1E/2E, also running on an AS/400 platform.
  • Skilled at multi-tasking, using application development time constructively with multi-platform Production/Test environment management skills.

CORE SKILLS:

ACCESS 2010

COBOL-I/II

MAINFRAME

RPG-II/lll

RPG-IV

RPG-ILE/FREE

S/34-38

SQL (DB Relations)

SYNON 1E/2E

UNIX

VISUAL BASIC

WANG

Windows 95-2015

TECHNICAL SKILLS:

Organizations Applications Developed: Accounting (AP, AR, GL, Billing and Payroll), Ad-Hoc Reports, Auto (Leasing, Rental and Sales), Child Support, Claims, Company, Credit Card Processing, Custom Reports, Customer, Dispatch, Distributor, Employee, Food Processing, Human Resources, Industrial Lift, Insurance (Medicaid and Medicare), Inventory Control, Invoicing, Manufacturer, Mortgage Lending, Order Entry, Production, Purchase Order, Receiving, Recruiting, Sales Forecast, Sales Tax, Shipping, Social Services, Supplier, Telecommunications, Transportation, Vendor and Warehouse Management

Communications/Displays/Reports: Ad-Hoc Reports, A-Sync/Bi-Sync Communication Files, Custom Reports, Bar Coding, Data Queues, Display Files, EDI, Pop-Up Windows and Sub-files

Databases: Database Management (SQL) Embedded SQL, Logical Files, Open Query Files, Physical Files and Relational Data-Database (4th Norm Normalization)

ERP Packaged Software: BPCS, E3-TRIM, MAPICS, MAC-PAC, PANSHOPHIC, and Some In-House Home Grown Packages

Interfaces/Utilities: CLP, DBG, DDS, DFU, PDM, QRY, RLU, SDA, SEU, SRCDBG, Binding, Modules, Batch/Interactive Application Development, OPM-Wrappers, Prototyping/Interfacing and Service Programs

Object Management Tools: Object/Source Management Tools-DBU, Easy View, Hawkeye, Path Finder and Source Contention

PROFESSIONAL EXPERIENCE:

Maintenance Technician Support

Confidential, Bellevue, WA

Responsibilities:

  • Achieved status as an in-demand AS/400 Contractor for various consulting agencies throughout the above areas.
  • Served in Batch and Interactive application software development support roles for various listed corporate clients in diverse IS/IT industries (organizations applications developed).

Confidential, St. Louis, MO

Community Services Tech. Support

Environment: Access 2010, RPG-III/IV, Visual Basic.

Object/Source Management Tools: DBU, Easy View and Hawkeye.

Confidential, St. Louis, MO

Community Services Tech. Support

Responsibilities:

  • Assisted this medical staff recruiting firm in the modification of and development of their existing in-house client, customer, employee, and marketing staff recruiting-based applications utilizing RPG-III.
  • IT Professional with over three years of expertise repairing or setting up multiple desktop and laptop computers, for, various local social service organizations, which provided to those, with limited to no computer skills.
  • My basic role was to assure that their computers, printers and software, were compatible, up and running to include being continuously virus free for veteran and non veteran students/clients to utilize on a daily basis.
  • Social Organizational Hardware/Software Maintenance Technician Support Requirements
  • Desktop/Laptop repairs or replacement, troubleshoot router/switch connectivity either LAN/Wireless were continuously connected for veteran and non veteran students/clients to utilize the internet and consistently accessible. Installed dual O/S on main server, drivers, and software/hardware upgrades, RAM panel upgrade installs to include other computer various related duties assigned on an as needed basis per request.

Environment: PC windows XP/7/10 based learning: Basic to intermediate computer usage skills, internet to include Microsoft Office suite tools: Word, Excel, Power Point, One Note, Publisher and

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