SUMMARY:

• I has over 22 years of experience as a System Analyst/Administrator, Technical Support Specialist, SR. Network Engineer/Administrator, Exchange Administrator, SMS Administrator
• SQL/Oracle Administrator, Citrix Administrator, Cisco Routers and Desktop Support Management. I has expertise in many different area of Microsoft Servers
• Active Directory, Exchange, SQL, Microsoft Office 365, etc., with Cisco Routers, switches, and hubs, in several different environments. Was also Lead for several Windows 7 projects and migrations.

TECHNICAL SKILLS:

• SNA, SMS, SMS/WISE, SQL, My SQL, VPN, Proxy
• IMAP, POP3, SMTP, UNIX, Network +, C/C+
• Crystal Report, WINS, IIS, DHCP, DNS, DDNS
• WMI, ADSI, VP, SMPT, Cisco Routers, Switches
• Hubs, Linux, SAN, VBA, A+ Certified, IBM AS400
• Java Script, Wintel, Windows 95/98/NT/2000/2003
• 2007, 2008, 2012, Design and Group Policy
• Certified Novell Netware, TCP/IP, IIS, IPX/SPX, Visual Basic
• MAC, MS Exchange 5.5, 2000, 2003, 2007, 2010
• MS Outlook, Sharepoint, AdminStudio, MS Office 98/2000/2003, 2008, 2010
• MS Office 365 powered by Cloud, MS Exchange from beginning to Exchange 2013
• Power Shell, Power Builders, Outlook, Data Direct Progress, PeopleSoft, Oracle
• SQL upgrading, SQL Server performance tuning and troubleshooting
• Project Manager, NT/ Servers, VB Scripting, VLAN, Wise Application Packaging
• VBscripting, Altiris, VMWare ESX, Check Point, WISE Packaging, InstallShield
• Program Tracker, MS Lync, Vsphere, Windows 9.X, Lotus Notes, LAN/WAN, HTML
• Veritas Netbackup, VOIP, Avaya. WAN Technologies, Remote Access
• Visio, Unix, Citrix, Resource Manager, Citrix/NT, XP
• Norton Ghost, Avaya Administrator, Opsware, MS Cluster Service
• MS Project, Scripting, MS - DOS, MSOffice XP, 2000, 2003, 2007, 2008
• Active Directory,Office 365, Project Server, Flexera
• SCCM, Word, Access, PowerPoint, Excel, Much More.

PROFESSIONAL EXPERIENCE:

Confidential

System Administrator

Responsibilities:

• Project was about getting teh whole sales team on teh domain and Active Directory and adding Security Software to there laptops. Used MDT for deployment and imaging, also builds.
• Powershell scripting on certain laptops dat where not takig teh security package correctly.
• Worked with Active Directory, Maintain database with all Sales Team, installed Security Software, and worked with SCCM 2012 for access PC's and other servers if needed, did reports on what software was on certain PC's and laptops, which was part of teh security software client installed on users machines.
• Installed Windows 10 on all Laptops and new pc being deployed.
• Also, had to do some 0365 Administration

Confidential

Network Engineer

Responsibilities:

• Active Directory (fixes), Password Vault issues, and trouble shooting, maintaining and implementation.
• Worked all servers from Exchange, Printer, File, Linux, Unix, and Applications Servers. Ports, switches, resets on problems with applications. Fixed backup system for teh Print servers. Powershell Scripting on new Print Server backup, plus other scripts for programs dat needed to access certain applications, 0365 Administration, Exchange Administration.
• Data Center and Incident management, reports, working with CMDB and Remendy, SeversNow.
• Used Altris on over 5000 PC's to upgrade applications and was used for backing up teh PC's.
• Maintained teh Data servers for any problems dat occured during backup or software issues with SQL Data base. Working with VMware and Vsphere. Worrked with SCCM 2012.
• Had to install Windows 10 on several new computers and halp users with .

Confidential, Smithfield, RI

Database Administrator

Responsibilities:

• Worked on getting past data from batch files dat needed to be entered in teh Database.
• Worked with Vmware, FirstDoc's and SQL.
• Was a small project to get a lot of data correctly into teh database. SQL Server maintenance, upgrades, adding new fields, and much more.
• Data Center and Incident management, working with ITIL and CMDB.

Confidential, Providence, RI

Systems Administrator

Responsibilities:

• Working on Active Directory, permission, group, policies, etc., Upgrading Exchange servers and other servers using SCCM, VMware,, vSphere.
• Deploying new Laptops to new employee's, and PC's in several locations. Vbasic scripting if needed on several different application.
• Put Altris on most of teh user PC's for Backing up teh PC's and also upgrading.
• Maintaining File server, Database (SQL) server 2016 Administration of all levels, Active Directory, O365 Adminstration.
• Maintaining teh Data room and teh Cisco Routers, Switches, and hubs. Much more.

Confidential, Coventry, RI

Systems Administrator/Engineer

Responsibilities:

• Accounting software, upgrading and fixing Active Directory, Deployment of new PC's and monitors.
• Fixing Printer Problems. Working with Exchange and Active Directory teh cloud.
• Adding permissions to new hires, setting up new accounts.
• Maintaining Citrix, File servers, SQL Servers and upgrading servers to 2016. Active Directory,
• Vmware, vShere. Application Servers, and upgrading routers and switches. All around contract position.

Confidential, Worcester, MA

Systems Admin Lead

Responsibilities:

• Deploying over 10,000 computers through out CMG sites and UMass Hospitals. In charge of setting up deployments, getting equipment ready, working with team members and completing task dat is given for certain sites and Hospitals.
• Trouble shooting software issues and hardware issues. Working with Managers at each site to make sure dat all there needs are meet with out any problems. Using MDT for imaging, deployment.
• Completing all paper work for each site making sure all computers, printers, label makers, and all other equipment work correctly after teh upgrade.
• Using SCCM 2012, SaveIT tools, Microsoft tools, working with Office 365 ver Office Products and Internet and many other tools to make teh deployment run smooth.
• For scripting we used Powershell, VBscripting and also Notes for deploying in on department of printers, or fixing some software issues all depended on teh department and what types of issues. Deployed Windows 10 on many of teh new PC's for teh doctors as needed.

Confidential

Technical Support Specialist

Responsibilities:

• EPIC software went live on Saturday 3/28/2015 - Answering over 5000 calls in two day on new systems
• Answering questions for users and halping them with EPIC questions and troubleshooting of software issues.
• Database issue on all kinds of hardware and software and trying to fix teh problems in a very quick and timely manner.
• Powershell scripting when needed to resolve some of teh software problems and also VB Scripting.
• Exchange problems, had remote access to users PC and Laptops to work, not enough email space, connecting users to teh right Exchange servers, syncing up Blackberry cell phone to connect to teh Exchange server/outlook users accounts., and more.
• Used Altris for retrieving files dat where lost or didn't save from a previous date so dat teh user still had a copy or teh file dat was lost or deleted. Upgraded some application with Altris but mainly used SCCM.
• Setting up new cell phone replacements for employees, all applications trouble shooting.
• Updated laptops and PC's to be compatible with Windows 7 operating system.
• Application compatibility - testing applications to get ready for teh Windows 7 migration. Worked with Wise applications and tan testing them in Flexera which is a Windows 7 environment application package like WISE but it is compatible with Windows 7.
• Documentation step by step testing of applications in Windows 7, Using Word for findings, also finding teh owners of applications.
• Running report with SCCM version 2007 and SCCM 2012 to determine teh amount of users for each application and contacting users for verification.
• Also, access users computers with SCCM 2007 and 2012. Using Office 365 and teh cloud, and other office 365 products. Getting information to update teh data base with all testing procedures for teh Windows 7 Migration.
• Worked with Users and CVS clients for information on software upgrades what they needed for upgrades also step by step instructions for new or upgraded software.

Confidential

Network Administrator/Admin

Responsibilities:

• Maintained Network system, added new computers with Windows 8 and fax machines, printers to different sites.
• Worked on Accounting with Quick Books, with Licenses, forms, payroll
• Answering phones - setting up appointments. Filling out contract, calling vendor's for site inspections.
• Setting up appointments to check possible jobs.

Confidential, New London, CT

Systems Administrator - Lead

Responsibilities:

• Infrastructure team responsible for existing Microsoft Active Directory / Windows environment and new deployments.
• Created new Microsoft Active Directory Servers
• Migrated Active Directory Servers from
• Microsoft Project Server 2013 Administration
• Administered infrastructure adhering to SLA timelines and deadlines.
• Supported Citrix XenApp 6.5 environment.
• Managed VMware ESX environment.
• Utilized VMware to deploy new virtual servers as needed.
• Provided EMC SAN administration and support.
• Utilized PatchLink software to manage software updates and patching.
• Provided hardware monitoring and reporting with ARCserve.
• Performed Root Cause Analysis (RCA) for infrastructure, network and server issues
• Documented issues and resolutions in SharePoint and POB.
• Utilized Point of Business, CMDB software suite for task, incident reporting, project management, time tracking, billable hours and configuration items (assets).
• Windows Enterprise Services.
• Worked with SCCM 2007 and 2012 "dis was one of teh clients for Ironclad."
• User interaction on problems with software and hardware.
• Avaya Phone Administrator
• On call 24/7.Administered Multi Domain Global Active Directory Infrastructure.
• Organized existing AD objects to assist with day to day administration (Organizational Units (OU), groups, departments, users, servers, PCs, laptops, printers etc.)
• Implemented group policies to manage domain / PC / user security.
• Implemented and upgraded Linux Servers
• Maintained classified / non-classified network infrastructure security.

Confidential

Senior Network Engineer

Responsibilities:

• Upgraded teh servers from Windows 2003 to Windows 2008
• Maintaining and upgrading Active Directory Servers with all new technology
• Upgraded software and hardware.
• Created and designed teh Network system, servers, routes, hubs, switches and connections.
• Upgraded network system from Windows NT to Windows, IIS, Active Directory and Exchange.
• Created and configured servers, which include upgrade from, with updating all pc's. Upgraded PC’s to Windows 2008, Windows XP, and MAC PC’s. Supported all software and hardware; Upgraded RAM and hard drives.
• Designed teh Web Page, Edited video TV programs utilizing SQL, Corel Draw, Adobe Photo Deluxe, Adobe Premiere, Word, Excel Power Point, Access. Answered all questions on software programs. Helped with Internet connections and configuration on Web based issues.

Confidential

Systems Administrator Lead

Responsibilities:

• Designed a Windows 2003 R2 Microsoft Active Directory (AD) / Exchange Server 2003 infrastructure to replace existing Windows 2000 AD / Exchange 2000 infrastructure
• Replaced existing Windows 2000 domain controllers (software and hardware) with new Windows 2003 R2 domain controllers (software and hardware)
• Replaced existing Exchange 2000 server (software and hardware) with a new Exchange 2003 server (hardware and software)
• Organized existing AD objects to assist with day to day administration (Organizational Units (OU), groups, departments, users, servers, PCs, laptops, printers etc.)
• Implemented group policies to manage domain / PC / user security.
• Maintained classified / non-classified network infrastructure security.
• Updated and designed new Linux server
• Updated and maintained Unix Server and Patient appointment software upgrade.
• Maintained old pin printers, and added new Printers.
• Linux Servers Redhat
• Added new PC's to main site and other sites where needed.
• User interaction on software and hardware issues, also vendor interaction on application. Also, on call day, night and weekends.

Confidential

Senior Network Administrator/Engineer

Responsibilities:

• Maintained all Online Web Banking Servers and ATM servers. Added three more legs, which meant adding more servers and setting up servers so dat teh Banking Servers/ATM Servers would be able to handle teh volume of online users.
• As SMS Administrator - Built SMS Site Servers; Troubleshot SMS Infrastructure issues; Package Deployments issues; MSI deployments Issues, and Package replications to DP’s, Defined users rights. Deployed Packages, created collection “Collection Wizard”, Queries and Web Reporting for Advertisement, Installed Client Health Tool, Built SQL Queries to find teh Unhealthy Client and Troubleshot Unhealthy Clients via SQL Queries via Query analyzer. Backed up and installed SMS Client, Legacy and Advanced via Scripts and remotely.
• SMS Distribution Point, Accounts permission, Troubleshooting Failed Client installation, investigation of log file, Troubleshooting Servers Issues via Log Files and enabling NAL Logging,
• Migrating SMS Servers from SMS 2.0 to SMS 2003
• Active Directory Administrator/Engineer Maintained all Active Directory Servers, upgrades on all Windows Servers, Enterprise Administrator, Created Users, Group, Security, OU, and managed them; monitored Advertisement and troubleshot failed workstations; Built Dashboard and Quires; deployed Hot fixes via SUS Scripting via VB Script and Wise application packaging. For securing teh whole system using Checkpoint, Firewalls, making sure teh all routers, hubs, etc., where maintain and secure. Also, using Active Directory migration tools for upgrades, using VMware, VCP, SQL, My SQL.
• Citrix Administrator - Networked host systems management, configured end-user support, trained and documented infrastructure security analysis and management, functional task coordination with corporate groups as required. Technical process implementation for new and infrastructure upgrade components. Maintained and used Citrix MetaFrame Presentation Servers to reduce teh operational cost associated with maintaining a distributed network environment.
• Exchange Administrator - Maintained all Exchange Servers at teh main site, updating, adding, removing, adding permissions, maintaining Enterprise Administrator as well as upgrading all Servers from Exchange .