Team Lead Resume Profile
Career Summary
I am a dedicated professional with over 15 years experience in the field of Information Technology. Technical certifications from Microsoft MCSE MCITP and VMware VCP enhance skills designing and managing Microsoft and VMware systems and applications. Professional skills include a dedication to leadership teamwork and a commitment to a high-level of customer service.
Work Experience
Confidential
Senior Infrastructure Administrator/Team Lead
Architect and Administrate infrastructure related items including servers HP network gear Cisco Virtualization Telco connections power and cooling in 8 data centers located around the world.
Leadership Responsibilities
- Mentor junior team members on all aspects of infrastructure responsibilities.
- Act as subject matter expert in finding resolution to the most complex technical issues.
- Participate in employee hiring and evaluations.
- Involved in all aspects of interviewing process including hiring recommendations
- Participate in reviews of junior team members performance and success.
- Develop budgets for all infrastructure related operation. approx. 10m per year
- Budget for recurring operational costs
- Budget for design initiatives for upper management
- Project Design and Environment Architecture Responsibilities
- Work with management to evaluate future technologies and environment design
- Led projects to implement Active directory installation and upgrades
- Work with multiple vendors including VMware HP IBM Dell Microsoft Netapp and others to design solutions for management initiatives
- Designed VMware ESX based virtualization environment to support Windows Domain controllers and Application servers
- Implemented VMware ESX clustering high availability Distributed Virtual switch technologies to increase uptime of virtual machines
- Designed SAN based storage solutions
- Centralized storage of Virtual machines
- Created file server clusters using SAN and Microsoft clustering services
- Implemented HP P4000 StoreVirtual Left-Hand Networks network cluster iSCSI SAN in multiple sites
- Employed HP 3Par P7200 and P7400 iSCSI SANs for datacenters with large centralized storage needs
- Installed Netapp FAS SAN/NAS using iSCSI CIFS and NFS
- Designed and implemented Microsoft clustering services for file servers and SQL
- Using multiple tools developed processes to move machines P2V V2V V2P
- Head migration of Altiris environment from 6.x to 7.5
Operational Responsibilities
- Manage 1600 Windows and Linux based servers running on HP hardware and within VMware ESX.
- Administer 80 VMware ESX servers running various VM s including TT Application servers TTNET environment management and domain controllers
- Use VMware vCenter Server and other tools to monitor and manage ESX environment.
- Administrate Altiris Solutions for OS installs Windows updates application installation inventory control auditing and reporting
- Responsible for all allocating racking and cabling of any equipment servers networking gear Telco gear etc. going into a datacenter
- Responsible for maintaining accurate information on all aspects of datacenter management including power cooling and space allocation
- Administrator for Infrastructure applications Trend Anti-Virus and Retrospect Backup
- Manage multiple SQL 2005 2008 server environments needed for various applications
- Manage multiple domain AD forest 1 master domain 10 child domains
- Administrate users and groups to manage access to objects within Active Directory
- Maintain proper configuration of AD sites and site links to maximize replication across WAN.
Confidential
Coordinator-Systems/Architecture
- Administrator of all Windows based servers and workstations using Compaq HP and Dell systems.
- Responsible for daily operations of all Servers and Workstations
- Build upgrade and install Computer hardware printers and networking equipment
- Administrator of Exchange 2000/2003 environment including internet accessible Front-end server
- Acted as backup network/firewall administrator supporting Cisco gear and Checkpoint firewalls
- Work with management to design and upgrade systems to improve end user efficiency
- Developed and deployed standard images for workstations and servers using Ghost and sysprep.
- Upgraded production file server to newer and faster hardware with no downtime
- Created a Windows based VPN using RRAS. Improved security and performance over previous production VPN system
- Implemented Active Directory and Group policy changes to simplify understanding and improved security and performance
Confidential
Senior NT Administrator / Desk-side Support
- I fulfilled multiple roles simultaneously within product development department. I executed various projects i.e. certifications installations upgrades testing technical writing workstation troubleshooting and server maintenance and administration.
- Implemented and maintained error-free daily operations of 15-20 in-house and internet facing servers with various versions of OS MS applications and internal software products
- Provided day-to-day desk-side support to over 100 users in the Research and Development group
- Served as client/end-user consultant providing assistance with product installation configuration troubleshooting and administration
- Administered multiple SQL 7.0 and SQL 2000 servers. Monitored user access altered database tables developed replication procedures to enhance backups
- Created and tested MS Exchange systems for testing of email archiving and SEC compliance
- Built an active directory domain separate from internal system for product testing trial runs and alterations - development included conception plans domain testing and follow-up adjustments
- Member of only company group to receive bonus recognition for client satisfaction and successful completion of all migrations and upgrades i.e. Novell servers to Windows 2000 NT 4.0 domain to 2000 Active Directory and MS Exchange 5.5 to 2000
- Promoted from NT Technical Support within six weeks of employment
Confidential
SENIOR DESK-SIDE SUPPORT / NT USER ADMINISTRATOR
- Began employment in a break and fix technician role at Everen Securities providing hands-on assessments and solutions to client problems within a brokerage house e.g. workstation hardware software and connectivity issues. I was selected for progressively increasing responsibilities consisting of project-based and Level II cases.
- Project Manager for development and implementation of standardized PC images
- Functioned as one out of two technicians chosen for escalation team managing high priority and executive-level projects i.e. special cases where in-depth knowledge and high level of skill were required
