Maintenance Assistance Resume
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OBJECTIVE
- To pursue a career in the field of Computer Information Technology where I may use my education and skills.
TECHNICAL SKILLS
- Strong Work Ethics
- Time Management
- Adaptability
- Windows Linux
- C++ Java HTML XML
- C++ Builder JBuilder Remote Management
PROFESSIONAL EXPERIENCE
Maintenance Assistance
Confidential
Responsibilities:
- Responsible for the maintenance inside and outside of building, executing duties as changing, fixing and checking out lights and fans, patching and painting walls
- Inspected and verified machines and cranes on a daily basis
- Attended, coordinated and executed tasks regarding to request sheets
- Completed efficiently paperwork in order to meet the request orders
- Assisted staff repairing old and broken machines
Technical Support
Confidential
Responsibilities:
- Resolve technical support and customer service issues received through VP, email, telephone and other contact methods.
- Provide outstanding support solutions to our customers.
- Provide support for the functionality and features of all Sorenson products and services.
- Collaborate with other highly technical employees.
- Make it simple for our customers to understand our products and services.
- Use ASL and English to effectively communicate with the Deaf, Hard of Hearing and Hearing users of VRS services.
- Use clear and concise details to communicate instructions and solutions to problems through e - mail, phone, videophone, or other methods of communication.
- Review and process e-mails as soon as possible.
- Identify, investigate, document, and recommend solutions to reported issues.