Administrative Assistant Resume Profile

Career Overview

Highly skilled and dedicated IT professional offering an impressive background in the support of enterprise - wide network systems applications and technology solutions. Consistently produce results that exceed performance and capability requirements.
Technologies expert with a strong mix of service operations and technical troubleshooting experience. Deep understanding of a wide range of products and systems.
Outstanding organization and interpersonal skills. Possess the technical expertise needed to support complex systems.

Technical Expertise

Operating Systems Windows Server thru 2003 Windows NT XP Vista 7 8 and Linux
Programming Tools Microsoft Visual Studio Visual Basic C C HTML JAVA COBOL
Software Applications VMWare Citrix Cisco IOS MS SQL Server v7 v2005 Microsoft Exchange all versions up to 2003 Great Plains Dynamics Microsoft Office Suite Word Excel Access Project PowerPoint 95 thru 2007 Go to Assist VNC Logmein CMHC Accumed TrackIt HPSD Kronos
Hardware Peripherals HP servers HP PCs IBM tablets HP Thin Clients and HP/IBM notebooks HP Printers Netgear/Cisco routers Gateway desktops/notebooks Dell desktops/notebooks

Professional Experience

Confidential

Administrative Assistant/Network and PC Technician

Confidential

Commercial cleaning of Bassett Healthcare offices of various locations throughout central Confidential

Confidential

Help Desk Technician

Update Computer Software Hardware inventory
Troubleshoot Software Hardware Connectivity Printing Citrix and telephone issues pertaining to LAN and WAN equipment using remote desktop connectivity software
Set up audio/visual equipment for Presentations on and off-site
Create/Maintain user/group accounts in an Active Directory Environment
Complete basic work on servers
Complete setup new WAN residential and office sites from ground to working conditions
Maintain/Troubleshoot Avaya Definity Magic telephone systems on and off-site

Confidential

Help Desk Technician

Input Computer Software Hardware inventory
Troubleshot Microsoft Office applications Windows NT/98 Citrix and New Dimensions Health Care Software
Installed Hardware upgrades on various computer models

Confidential

Supervisor s Assistant Trainee

Confidential

Quality Control Monitor of lace material