Field Technician Resume profile

OBJECTIVE: To demonstrate computer networking skills and education while receiving increased hands-on

QUALIFICATIONS:

Conscientious, enthusiastic student of computer technology with an intense desire for
Increased knowledge
Highly proficient in Novell, Windows XP/2000 Professional/NT and all MS Office platforms
Community leader with outstanding relationship-building skills and experience

PROFESSIONAL SKILLS:

PC Troubleshooting

Successfully Installed and or repaired over 1000 PC networks, including hardware upgrades, complete reconfigurations, and regular maintenance
Uses an escalation approach toward troubleshooting, begin with the simplest possible problem and escalating to the potentially most difficult if necessary
Consistently demonstrate rapid and in-depth PC repair techniques, with the ability to completely disassemble systems and reassemble same without error or loss of parts

Networking

Troubleshot DSL/Cable/ISDN/Modem/WAN/LAN/Bluetooth/Cisco hubs/switches/routers.
Completed many networks, including setting up file print sharing, Internet connection sharing, set up and configured firewalls, and anti-intrusion software to minimize users' vulnerabilities
I have completed 100 Cisco switch/hub Installations and configurations.

Leadership

Demonstrated initiative by volunteering to lead Cub Scout Pack 155, training youth males in basic life skills, recreational activities, and community service
Received the Certificate of Citizen Service Award for leading a community improvement initiative in performing services such as mowing lawns, feeding the homeless, mentoring youth, and litter control

Current Project

Field Technician

My responsibility's for AEC Groups current contract with Administrative Office of Pennsylvania Courts is that of remote field technician for Eastern Pennsylvania.
I am responsible for the daily field support of AOPC systems in eastern Pennsylvania counties. The statewide automated District Justice System DJS / Common Pleas Court Case Management System CPCMS . The CPCMS provides case management tracking for the offices of the clerks of court, court administration and Common Pleas judges and their staffs. Additional user groups include county fiscal offices, probation departments and limited write access for criminal justice-related offices District Attorney, Sheriff and Prisons connected to the AOPC or CPCMS network.
My daily activities include onsite installation and configuration of Citrix ICA clients, desktops, thin clients, printers and switches hubs and routers. Technical support and troubleshooting of the entire office from installations of wiring from demarcation point of service to end user. Workstation setup and removal. I also am the primary person responsible for development of Visio office floor plans and the updating all office documents. Complete office inventory reconciliation of all AOPC's technical equipment. I handle most of needed equipment repairs or replacements. I also handle the return of equipment to our vendors that includes the tracking and shipping all damaged or faulty equipment from my remote location. I provide daily reports on all my activities via AEC's Citrix remote desktop connection at the end of every day.

We provide IT Staff Augmentation Services!

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship