We provide IT Staff Augmentation Services!

Project Leader/microsoft Support Specialist Resume

3.00/5 (Submit Your Rating)

OhiO

SUMMARY:

Senior Network/Systems Engineer with over 15 years of experience in design, installation, configuration, administration and troubleshooting of LAN/WAN infrastructure and security using Cisco routers/Switches/ Cisco PIX, Blue Coat Proxy, Checkpoint Firewall. Experience in implementation of Secure Messaging Systems with SPAM Prevention, Content Management and Virus Gateways and secure encryption messaging with PCI access cards for Authentication. Have good experience on Windows 7 for Desktops, Windows XP, Windows, Windows NT, Novell Netware and Sun Solaris. Worked in various industries like Dot - Com, Telecommunications, Production, Software development, and Engineering services industry.

TECHNICAL SKILLS:

Firewalls: Cisco Pix Firewall 520/515, CheckPoint 4.1,Bluecoat, Juniper firewall.

Servers: Dell Power edge (6350, 2450, 4350), Compaq (Proliant 6500, 8000, 85000, CL380), HP (e-200, e-800, ih-3000, ih 6000HP), Digital, IBM, Sun (E6500, E450, Ultra 10, Ultra 5), RaQ 2- Linux Box

Workstation Tools: Exceed, MS suite, IMAC, Citrix client

Operating Systems: Windows 2000/2003/2008 , XP/ Windows Vista/ Windows7 /NT/3.11/95/98, Sun Unix, Novell Intra Netware 3.xx & 4.x, Dos 3/4/5/6

Network Security/Monitoring: Real Secure ISS Intrusion Detection System, Sniffer, Hp Open View, Cisco Intrusion detector.

Application Software: MS BackOffice Server 4.5/4.3, MS Exchange Server 5.5/5.0/4.0, MS Proxy Server 2.0, PROVIDEX, IIS 5.0/4.0/3.0, MS SQL Server 6.5, Outlook Web Access/IMAP/POP3/ LDAP, MS Outlook 2000, 2007, 2010/98/97/ Exchange client 5.0/4.0, Office 365, Visio 2000. Lotus Notes 4.5, Lotus SmartSuite, MS -Office 97 suite, Transient (SNMP), Microsoft IIS, Netscape Navigator, Adobe Reader and Acrobat Professional integration, Mcafee Antivirus, Norton Antivirus, ADOBE Reader Ghost, Win installer 5.1 32 bit, Win frame, QUEST MIGRATION TOOLS, COGNIZANT, Acrobat, Internet Explorer, Firefox, IM clients GWI, Config ware 2.01

Enterprise Tools: Veritas Backup Exec 8.0, Cheyenne Arc serve, Symantec Ghost 5.1c, Norton AntiVirus Enterprise, Trend Micro Scan Mail 2.51, NAI's Group shield 4.0.2, Seagate, PC Anywhere 10.5, HP Jet Admin 3.0

Protocols: TCP/IP, IPX/SPX, PPP, NetBEUI, DLC, Ethernet, Fast Ethernet, Token Ring, SMTP/POP3/IMAP/LDAP, FTP, Telnet.

PROFESSIONAL EXPERIENCE:

Confidential, OHIO

Project Leader/Microsoft support Specialist

Responsibilities:

  • Configuration and maintenance of a Share Point Farm with 350 users on office 365 cloud server and Azure
  • Provides advices to customer for collaborative solution based on Microsoft technologies, covering Exchange, Lync, Office 365 or SharePoint as well as associated technologies such as ForeFront TMG/UAG, Fore Front Security solutions
  • ICC team organization through knowledge sharing, internal events for office 365 and azure
  • Define messaging architecture based on Microsoft Exchange, Online (Office 365) and On Premise (Exchange 2010), with migration from Microsoft Exchange 2007
  • Migration plan definition from MS Exchange to SharePoint Online (BPOS-D) for a major Real Estate group
  • Implementing a SharePoint 2007 portal for reporting for major Real Estate to office 365 portal and azure portal
  • Migrating from Windows 2008 and Exchange 2007 to Microsoft Online (Exchange) portal
  • Assistance to validate hotfixes deployment for MOSS

Confidential, NYC

Windows Server Engineer/Capacity Pl/ Application Eng

Responsibilities:

  • Setup cluster CCR Exchange 2007 server, configuration CAS and Hub transport server, routing connector between Exchange 2003 and outlook /exchange 2007/2010 auto discovery
  • Served as Senior Architect for Tandberg Management Suite Project integrating TMS with Exchange 2007
  • Manage and build AD Server 2008 and forest server /Admin
  • Member of Windows /2008 Active Directory and Exchange Migration /Transition team in a large and small environment.
  • My primary duties included Project resource Management of Unix Installations which included new and existing infrastructures.
  • Served as Exchange 2007 subject matter expert supporting business units, Creating Rules, Signature using Html or plain txt, disclaimers and Email Management System for Exchange Server by using code two software.
  • Member of migration team for 40,000 plus Mailbox Migration /Transition from Exchange 5.5/2003 to Exchange 2007/2008, as well as Windows 7 for desktops, SCCM/SMS and Microsoft Office Communications server 2007.
  • Installed Windows 2000 Advanced Clustered Servers with Exchange 2000 Enterprise Server to an organization of 1500 plus users in New York and all school, which is part of a parent organization of 40,000 plus end users Desktops and their Various Venders Laptops.
  • Daily administration duties for 40,000 plus user environment for Exchange.
  • Managed technology architecture, maintenance and operations, support systems and services including internet, extranet and intranet sites.
  • Design and implement enterprise wide security solutions to ensure deployed solutions minimize security and privacy risks.
  • Supporting/administering Microsoft Exchange, SCCM and OCS messaging infrastructure
  • Work with Windows 2000 Active Directory/ GPO as Admin also, Microsoft Exchange Servers, and Manages All Servers under HP Open View and Expert level knowledge of mobile devices such as blackberries and Windows based phones as it relates to client migrations.
  • Some of my responsibilities included documenting network and SAN environments for all the above. SAN, Server/OS, Symantec, and Network performance tuning for maximum throughput and availability. Perform NDA presentations on current and future Sun products for small to large audiences internal and external to Sun.
  • Plan and coordinate projects between various teams involving communication, setup, testing troubleshooting and deployment in all phases of the projects
  • Part of my job was to perform appropriate Quality Assurance measures including technical reviews and customer reviews.
  • Setup and maintenance of a VMware/vSphere, in the production network environment
  • Multiple experience in installing and registering COM, DLLs, & Active X components on different systems
  • Worked with SQL/ Oracle/SAP databases.
  • Supporting, Admin and Engineering any issue or problems with filenet, IIS, 2000 Apps or any third party apps.
  • Provide expert level knowledge and expertise on firewalls, VPN, IDP, information risk management compliance and other security related expertise
  • Very good understanding about line’s of business and support environment
  • Responsible for de Accomplished IT Systems Infrastructure Management
  • Assign, maintenance, Planning, implementing, and administrating forest-wide Active Directories, monitoring Performance Management and advance troubleshooting of backend storage area networks in Microsoft and Linux environments. Analysis of user needs for their desktop on Windows XP as well as Windows Vista, Windows XP, Windows 7, Imac, Windows 2000, 2003, 2008R2, 2010 Exchange.
  • Monitor and support server and programming desktop issues that occurred in the front desk
  • Managed the application development team to provide solutions, timeline and resource estimates and execution support for all software development projects within the department
  • Assisted with support of telephone and voice messaging system.
  • Assisted staff with the installation, configuration and ongoing support of site servers.
  • Respond and resolve second and third tier trouble tickets for messaging team, and support issues,
  • Implementing and Administering CAS server and administrating forest-wide Active Directories.
  • Used WINSTALL, Norton Ghost, Win zip, Microsoft Deployment Toolkit 2010,Quest Migration tools, COGNIZANT, to distribute for Desktop, Imac and support applications including MS Office- 2010, Office 365, XP, Windows Vista, Windows 7, Vmware 4.0and 4.5, IE 7 and 8, ADOBE Reader, Acrobat, VBScript /Power Shell and Other Applications.
  • Day to Day tickets support, including mailboxes access right, user objects update, Out look support, Web Access Emails, Windows 7, blackberry account and Blackberry 4.0 server administration.
  • Review active directory design documents to ensure it will fit in with 3rd vendor provided design documents
  • Experience Supporting Very Technical Users (Systems Administrators) that are using a complex Operating System Utility (systems monitoring, Implementation and Maintenance of Software, Microsoft IIS, Windows Power shelL, performance tuning, back-up and restore).

Confidential, Jersey City

WINDOWS NT ENGINEER/PROJECT MGR/ADMIN

Responsibilities:

  • Worked with Migration team (60 Person) and Manage Project to migrating 3000 + Users from OS2 to Windows NT 4.0, from lotus notes/domino to MS Exchange and 2000. Expert level desktop migration skills and experience with Workstations, Laptops Windows 95, 98, 20000, XP and testing with monitoring Utility as well as collect data, analyze and make recommendations for improved deployment and user experience as well as their PC Virus Such as Norton or McAfee Protection.
  • Work With windows and Providex 5 X managed System environment
  • Full understanding of the ProvideX Operating Systems.
  • Install, configure, upgrade various versions of ProvideX Operating Systems.
  • Troubleshoot system components and programs. Implementation and maintenance of System Security.
  • Responsibilities have included Senior Exchange/Enterprise Vault Engineer, Windows Architect/Infrastructure Engineer, Project Manager, Enterprise Vault Design/Exchange Troubleshooting, Active Directory Design, Anti-Virus/Anti-Spam, Capacity Planning, Disaster Recovery, Remote User Support, Software Deployment, User Environment Customization Issue Investigation, Patch Management, Task Automation, Third Party Software Integration, Performance Maximization, Development/Maintenance Tools, Vendor Coordination, and Problem Solving.
  • I led the technical delivery of the consulting projects and oversaw the technical consulting staff assigned to the projects.
  • I created project plans, technical workplans and work breakdown structures. I also performed staff and technical leadership on project teams.
  • Installed and configured Windows NT 4.0, Windows 2000 File & Print / Application Servers, Windows NT Workstations, SQL Servers.
  • Reporting to the Manager of Customer Support, I worked at Verizon Wireless as a dedicated on site resource. My primary tasks covered a number of technical areas, with the primary focus supporting products in the Verizon Wireless lab and Unix Infrastructure production environments.
  • Installed networks applications and set individual and group permissions Securities for network directories /shares and monitoring tools And Assist with workflow redesign and procedural changes.
  • Support mutual Equities, derivatives and trading operation area and market data, Bloomberg, Reuters and Shark.
  • Worked with Compaq 6500 Serves and IBM NETFINITY 5500XX Servers, problem resolution, problem task tracking and monitoring with HP Open View and Unix Sun Servers.
  • Configured Vinca Standby Servers for Windows NT and clustering the Servers with another’s Windows 2000, MS Exchange and Notes Servers
  • Provided OS2 Warp / Microsoft Windows NT/NT/Exchange Administrative Services, SQL Servers/database in Maintaining and Establishing Users
  • Responsible for installation, Configuration, and maintenance of 68 Servers, Windows NT Servers, CITRIX Servers, Cisco 7500 and Microsoft SQL Servers, Microsoft Exchange
  • Responsible for the Administration, Design and Maintenance of Data Center Support and Ability to review migration code/scripts, VBScript/Java Script /Power Shell, Anti virus such as McAfee and Norton and make recommendations as it relates to the a Client migration.
  • Serve as the Assistant Remote Exchange Administrator and the primary point of contact for the Global Messaging Exchange Team.
  • Day to Day tickets support, including mailboxes access right, user objects update, Outl ook support, blackberry account.
  • Assisted and Managed Network Operations group with LAN/WAN installations and workflow redesign and procedural changes
  • Documented current workstation configuration as part of a disaster Management, monitoring, including systems monitoring, reporting job Monitoring, reporting and Recovery plan and problem resolution.
  • Document all procedures from software and OS installation, to Disaster Recovery procedures and works with WAN.
  • Maintenance includes day-to-day activities such as monitoring server for CPU, disk usage, and network outage for OS2, SEND, MS NT, SQL, and Exchange with SMTP, SNA Gateway, POP3, McaFee and Norton Antivirus Solomon and Novell 3.XX to 5.XX Servers,
  • Provide helps desk support to a community of 2900 plus users. Support IBM based PCs, UNIX and general productivity software with Windows 95, 98 and Windows NT Workstation. Interface between the departmental users/clients and the various divisions of MIS.

Confidential, New York

Windows NT Admin/Engineer

Responsibilities:

  • Supported mutual equities and trading operation area and market data, Reuters & Bloomberg.
  • Developed and designed NT workstation applications with standard Configuration utility and mandatory profiles distribution Scheme, Testing With Y2K Dates and Assisted technology with Y2K Compliance staff
  • Implemented and designed multiple master domain strategies with BDC multiple, PDC domains, and LAN/WAN Technology.
  • Access Resources from Novell, Lotus Notes, Os2 & Os2Warp, And MS NT, MS SQL, MS Exchange Servers, SEND & POP3 Mails RAS for External and Internal Services, Explorer, as well as Proxy Servers, and Market Data Reuters, Bloomberg.
  • High-level Support in Mixed Environment Market Data Services, MSWFW, MS NT Workstation, Migrate from Os2 to MS NT, Window 95 and 98, SQL, and Os2 Warp works station, Aix, UNIX, Rumba Proxy Server 2.0 Servers and Cisco Hardware Series.
  • Design and Develop Microsoft Exchange, Outlook, and MS Office Problem Resolution / escalation of OS, hardware, and utility issues pertaining to the Windows NT machines.

Confidential

Windows NT / Novell Admin & Software Support

Responsibilities:

  • Responsible for the Administration, Design and Maintenance of OS/2 LAN Servers, Windows NT, NTFS Networks and Market data Feed.
  • Install TCP/IP Applications for Internet Mosaic, SMS, SQL Server, Net manager, Netscape, HP Open View, Netcon, Rumba, Corel Suites, Ghost, and connection for the mainframe and workstation and Provide 24x7 on call coverage for user Support.
  • Setup the workstations for Lan Servers. Install and configure all Microsoft Software and Ms/Mail, Microsoft Exchange.
  • Installed and Configured Windows 95 workstation with SMS for remote clients.
  • Install and support Cm2, Rumba, UNIX/AIX, applications and Client Servers.
  • Local and Wide Area Network (LAN/WAN) Implementation, Installation,
  • Developed and implemented both fileservers and client workstations Corporate Standards.

We'd love your feedback!