Customer Service Representative Resume
Mountain View, CA
SUMMARY:
Administrative Assistant/Office Coordinator
SKILLS :
EXCEL, OUTLOOK, POWERPOINT, MICROSOFT WORD, Webhire, Abra, Personic, Millennium, Microsoft Word, Excel, Outlook and PowerPoint. CURRENT, ADP/Time & Attendance, Proficient on PC and Apple
WORK EXPERIENCE:
Customer Service Representative
Confidential, Mountain View, CA
Responsibilities:
- The Client Services organization is comprised of a variety of positions in which you can interact with our clients, by phone or in person, and provide support to our tax professionals to ensure a positive experience in our tax offices.
Office Coordinator
Confidential
Responsibilities:
- Answering phones, assist customers with payment of rental orders and processed credit card payments.
- Input orders into Account Payable system and send out invoices.
- Coordinated the implementation of CURRENT as retail merchant system.
- Implemented and entered pay roll ADP/Time & Attendance.
- Coordinated office supplies and files.
- Customer liaison between owner and Rental staff.
Administrative Assistant/Front Desk Coordinator
Confidential, San Jose, CA
Responsibilities:
- Working for companies that will put my experience to good use.
Confidential, San Jose, CA
Office Service Coordinator
Responsibilities:
- Duties include phone coverage, scheduling appointments, coordinating customer information, processing estimates, invoices, and payment.
- Organized and processed all job communications and photos.
- Also coordinated referrals and work partners.
Customer Service Representative
Confidential, San Jose, CA
Responsibilities:
- The Client Services organization is comprised of a variety of positions in which you can interact with our clients, by phone or in person, and provide support to our tax professionals to ensure a positive experience in our tax offices.
Receptionist, Administrative Support
Confidential
Responsibilities:
- Being the first voice callers would hear, professional, friendly, and courteous.
- I was responsible for listening to employee’s requests and providing excellent customer service.
- Communicated with all healthcare carrier’s clients requests and inquires, made follow - up calls to both carriers and clients; keeping our clients well informed.
- Efficiently, effectively and friendly I processed all the delinquencies from every carrier; our clients where thankful to receive our reminders calls and relieved to hear a helpful friendly familiar voice.
Administrative Assistant/Front Desk Coordinator
Confidential, San Jose, CA
Responsibilities:
- I enjoyed being sent to different locations for Front Desk and Administrative Assistant coverage for a variety of companies in the area.
- Duties include front desk support, answering heavy phones, staffing assistance, processing mailings, supply inventory and office support.