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Customer Service Representative Resume

Mountain View, CA

SUMMARY:

Administrative Assistant/Office Coordinator

SKILLS :

EXCEL, OUTLOOK, POWERPOINT, MICROSOFT WORD, Webhire, Abra, Personic, Millennium, Microsoft Word, Excel, Outlook and PowerPoint. CURRENT, ADP/Time & Attendance, Proficient on PC and Apple

WORK EXPERIENCE:

Customer Service Representative

Confidential, Mountain View, CA

Responsibilities:

  • The Client Services organization is comprised of a variety of positions in which you can interact with our clients, by phone or in person, and provide support to our tax professionals to ensure a positive experience in our tax offices.

Office Coordinator

Confidential

Responsibilities:

  • Answering phones, assist customers with payment of rental orders and processed credit card payments.
  • Input orders into Account Payable system and send out invoices.
  • Coordinated the implementation of CURRENT as retail merchant system.
  • Implemented and entered pay roll ADP/Time & Attendance.
  • Coordinated office supplies and files.
  • Customer liaison between owner and Rental staff.

Administrative Assistant/Front Desk Coordinator

Confidential, San Jose, CA

Responsibilities:

  • Working for companies that will put my experience to good use.

Confidential, San Jose, CA

Office Service Coordinator

Responsibilities:

  • Duties include phone coverage, scheduling appointments, coordinating customer information, processing estimates, invoices, and payment.
  • Organized and processed all job communications and photos.
  • Also coordinated referrals and work partners.

Customer Service Representative

Confidential, San Jose, CA

Responsibilities:

  • The Client Services organization is comprised of a variety of positions in which you can interact with our clients, by phone or in person, and provide support to our tax professionals to ensure a positive experience in our tax offices.

Receptionist, Administrative Support

Confidential

Responsibilities:

  • Being the first voice callers would hear, professional, friendly, and courteous.
  • I was responsible for listening to employee’s requests and providing excellent customer service.
  • Communicated with all healthcare carrier’s clients requests and inquires, made follow - up calls to both carriers and clients; keeping our clients well informed.
  • Efficiently, effectively and friendly I processed all the delinquencies from every carrier; our clients where thankful to receive our reminders calls and relieved to hear a helpful friendly familiar voice.

Administrative Assistant/Front Desk Coordinator

Confidential, San Jose, CA

Responsibilities:

  • I enjoyed being sent to different locations for Front Desk and Administrative Assistant coverage for a variety of companies in the area.
  • Duties include front desk support, answering heavy phones, staffing assistance, processing mailings, supply inventory and office support.

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