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Enterprise Account Manager Resume

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Lake Zurich, IL

SUMMARY:

  • Key Account Management by leveraging extensive technology and business expertise to continuously optimize strategies with existing and new clients.
  • I successfully applied needs assessments and solutions to identify opportunities to leverage relationships.
  • I stayed abreast of emerging technologies that fell within our core practice areas and applied them to our clients business needs.
  • I also taught our clients how to be marketable using social networks.
  • I have experience planning, managing, and delivering lengthy projects with a proven ability to manage deadlines and meet cost constraints.
  • I consider myself to have excellent communication skills across project and management teams that enhance project team effectiveness.
  • I have an uncanny ability to understand the business process and to help develop new strategies and options for new projects.
  • Actively participated in “war room” sessions to gather requirements and managed Scope, Change Requests, and Project Reporting to deliver successful projects that were on time and within budget.
  • Comprehensive knowledge of business administration and business processes including general accounting principles, budgeting and auditing.
  • I am skilled in preparing and interpreting financial statements and reports, with the ability to manage priorities with strong organizational skills.
  • I have been instrumental at preserving value, while maximizing the resources at hand in a sometimes chaotic environment.
  • I have challenged and cultivated technical skills and attitudes in team members in order to develop leadership capabilities, while serving as a role model and professional mentor in following the pre - defined working pattern and core business interests of the organization and investors.
  • I am proficient in major computer applications like Microsoft Office Suite and Dynamics CRM, along with others non Microsoft programs such as ADP, Reynolds and Reynolds, IQM and Crystal Reports, Quickbooks, and BI Reporting tools such as Microstrategy .
  • Her skills were invaluable to managing both our internal employees and many projects we had done for our clients.

EMPLOYMENT HISTORY:

Confidential, Lake Zurich, IL

Enterprise Account Manager

Responsibilities:

  • Personally consulted with customers to identify current and future needs, and formulated appropriate solutions to meet those needs.
  • I always had an uncanny ability to identify strengths and weaknesses in an organization, was intuitive at strategizing, and implementing tactical solutions.
  • I have been very successful at new account penetration and existing account growth within financial services, retail, healthcare, high technology and other industries.
  • I consider myself to be a true people person, with the ability to develop lasting relationships with new and existing clients through careful listening skills, attention to detail, and service delivery beyond expectations.

Confidential, Lake Zurich, IL

Controller/Operations Management

Responsibilities:

  • Planned and managed the day-to day IT operations for a company including project management, recruiting, financial forecasting and reporting, purchasing, and professional development of technical staff. Researched and implemented Standard Operating Procedures in a professional service environment.
  • Maintained calendars for multiple people-- planned and scheduled meetings, Confidential, and travel arrangements with different schedules with ease.
  • I improved office efficiency by implementing additional cost- effective measures via proper time management, proper billing procedures, and standard procedures for purchasing, decreasing expenditures by 22% and operating in the most efficient manner possible.
  • I enhanced communication between the technical department, client, prospect, and executive team, fostering a sense of teamwork and collaboration across the board by serving as a Project Manager for all of our IT projects.

Confidential, Crystal Lake, IL

Service Manager

Responsibilities:

  • I worked directly with the President and VP of Confidential, who were also 3rd generation owners.
  • I planned and managed the day-to day operations for a service based business, including recruiting, scheduling, managing, and development of construction and service crews.
  • I marketed and promoted new and existing construction incentives by offering Early Bird Specials to increase revenue in the off season

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