SUMMARY

• Dynamic IT leader and engineer wif 25 years of industry experience and a history of optimizing enterprise technology systems by designing and implementing innovative solutions (networks, infrastructure design, build, & rollout, global remote access, VDI, End User Computing (EUC), SSO, Security) and by spearheading successful global projects and IT programs. Strategic thinker able to cultivate Fortune 100 / Public business relationships and leverage a unique blend of management skills and outstanding depth / breadth of technical expertise. Fluent in Spanish and Portuguese.
• Operational Initiatives that Reduce Costs, Increase Productivity, Optimize Capacity and
• Exceed Expectations for High - Growth, Hyper-Scale and Hyper-Converged Organizations
• Proactive leadership & Leading Edge Business Solutions - Technical Dexterity and Extensive Industry Expertise - Operational Strategy & Planning - Strategic Infrastructure Rollouts - CI/CD - IT & Change Management - Leadership & Team Building - Product management - Project Lifecycle Management - Project Management skills (Agile, Scrum, Kanban, Waterfall, SDLC, ITIL & CMMI) - Multi-Site Data Center Operations - Emergency Readiness - Global Operating Standards - Compliance Management (PII, HIPPA, DSS, GDPR, Sarbanes-Oxley, PCI), ERP & CRM Business Process Flow Orchestration.

AREAS OF EXPERTISE

• AWS, Azure & IBM Cloud
• Business Development
• Citrix / VMware / VDI
• Disaster Recovery
• Database Management
• Enterprise Network Administration
• Enterprise Network Design
• EUC & EUX
• Intl Business Strategy
• IT-Business Alignment
• Leading Edge Innovator
• M&A’s - Technical
• Microsoft Infrastructure
• Migration, Mobility
• Office365 & G-Suite
• Project Management
• Requirements Analysis, Costing & Reporting
• SAN Architecture
• Security Perimeter Design, Configuration
• Solutions architecture
• Strategic Planning
• Systems Integration
• Systems Optimization
• Team Leadership
• Technical Training
• Tier 1-3 Mission Critical applications
• Unified Communications
• Virtualized Operations
• Windows Active Directory

PROFESSIONAL EXPERIENCE

Confidential

Sr. Solutions Architect

Responsibilities:

• Horizon Cloud (Azure HCS) design, build and rollout of a multi-vendor, multiuse use case solution wif high compute requirements including GPU (GSI, Graphics, CAD) for 2000 users.
• Azure platform subscription tenant configuration, VNet / Subnet Design, WVD, RDSH, AD, GPO
• Leading edge storage design and build via NetApp on Azure (NFS) exceeding industry standards for user profile and data user experience reducing login times by 47%.
• On-Prem Hyperconverged infrastructure peering connectivity to Azure for P2V migration.
• Operational support to FCC team for wide range of Break/Fix scenarios across network by upgrading windows servers, updating file systems for AD, and rebuilding core systems like SCCM, DNS and DHCP.
• Windows 20H2 Golden image template design and build for enterprise-wide standard use cases and micro use cases of teh 250-user development team.
• Liquidware full stack analysis, user profiles and application virtualization. (Stratusphere, ProfileUnity, and FlexApp.) Application packaging and virtualization of over 100 applications.
• Managed a team of eleven engineers and support staff to deliver a best practices solution using PMP, Agile/Scrum methodologies.

Confidential

Sr. Solutions Architect & Citrix Engineer

Responsibilities:

• Management of 5 Citrix Farms across multiples GEO’s.
• NOC Infrastructure, security and network support and DR build, test, and rollout.
• Complete cloud virtual infrastructure using AWS, Azure and Citrix MCS.
• Migration of XenDesktop from 7.6 to 7.13 and 7.13 to 7.15 LTSR.
• Multi region AWS DR infrastructure design and implementation
• Tier 3 operational support for over 300 developers and 210 support and management staff
• AWS migration from existing image builds to new AWS instance versions, saving teh company over $600K annually, which allowed for teh funding of other projects.
• Improved Citrix performance by over 54%, lowered logins by 123% on average to sub 60 seconds exceeding SLA requirements.
• Rollout of new infrastructure stabilized entire virtual desktop infrastructure and reduced trouble tickets by over 97%.
• Citrix client rollout and upgrade for entire VDI Infrastructure inlcuding120 applications.
• NetScaler LB and GSLB design and implementation.
• Subject matter expert (SME) for Virtual server, desktop and application redesign and implementation, streamlining user desktops and application environment.
• Design including storage management, and use case implementation for cross functional teams, SecOps, DevOps and Tier 3 Admins.
• Training and documentation management allowing Tier 1 teams to effectively troubleshoot help desk tickets accelerating time of resolution for company.

Confidential, Los Angeles, CA

Sr. Citrix, VMware & AppSense Engineer

Responsibilities:

• Virtual server, desktop and application redesign and implementation improving teh user experience by over 93%, accelerating virtual server, desktop and application environment by 68% across two GEO’s.
• Reduction of user trouble tickets; Citrix, VMware and Virtual Apps by 98%.
• HP Blade and rack infrastructure redesign and upgrade of three chassis wif over 320 vm’s wif HP One View and Atlantis computing USX allowing for a storage capacity increase of 40%.
• Network traffic and PKI redesign allowing for increased security, throughput, superior monitoring and ease of management across two GEO’s.
• Operate as solution design architect wif application and desktop teams to implement security and perimeter upgrades providing teh latest solution via RSA and Smart Cards (SSO) for private and public network users.
• Storage redesign and implementation of Tintri wif NetApp storage, improving speed, capacity, ease of management and DR solutions.
• Analysis, procurement and management of $1.3 million dollar budget for Virtual infrastructure, Storage, SLA agreements, end points and security.
• Project planning and management as SME for key projects including $5 million dollar office relocation of 380 users.
• Team lead in developing QA and testing methodologies for desktop and application rollouts across IT, Help Desk and training wif a 22-person team across two GEO’s.
• Tier 3 Support and lead trainer for IT Staff, help desk, training team and key executives.
• AppSense upgrade and performance tuning for Citrix infrastructure wif long term goal of creating a unified login experience for all users for desktops and Citrix.

Confidential, Trumbull, CT

Delivery Manager & Sr. Solutions Architect

Responsibilities:

• Government Accounting Office, Washington DC, A net new complete infrastructure build out and migration of teh entire 2000 user base of from a standard desktop environment to a complete virtual desktop and application environment on XenDesktop / XenApp 7.5 and PVS. Consolidation of 3783 applications into 194 via VDI golden images and XenApp. Built out three primary use case images Dev, Task Worker, and Power User. Built VDI infrastructure / Citrix PODS from power requirements, rack and stack, cabling, network, core switch configuration, HP 3Par SAN NetScaler SSL Access gateway, load balancing and HA via MPLS to HQ and DR. Sr. Engineer and Project Manager for a team of three internal engineers and seven customer team members including three stake holders across two GEO’s.
• LeFrak Real Estate, NYC, Pilot to 300 user architecture, design and implementation of their virtual desktop infrastructure wif primary and secondary data centers in separate GEO’s. Citrix environment; XenDesktop / XenApp 7.5, PVS, NetScaler Access Gateway for remote access. Configuration of two factor HA RSA servers wif NetScaler for public access. Consolidation of 248 applications to 57 via two golden images and XenApp. Implemented FAST SAN technology via Atlantis Computing and EMC SAN. Deliverables were VDI and virtual application production environment, project plan, layer 2, 3 and 4 diagrams, built as documentation, hands on noledge transfer and training. Managed and managed a team eight engineers wif two PM’s.
• Kaman Aerospace, Bloomfield, CT, Implemented VMware View, Mirage / Flex solution to enable 100 field engineers to service their customer base wif Windows 7, XP, Win 2003 and other legacy systems by syncing their desktops remotely wifout having to return to HQ for new builds. This in turn reduced new image build times by 79% and provided streamlined images for new clients which accelerated response times by 64%. Fast SAN via Nutanix and EMC SAN was provisioned to accelerate image delivery and synchronization. Managed two internal engineers and six customer engineers including stakeholders across three GEO’s.
• Deputy Project Manager spear heading a national development team for Military Health Systems and Veterans Administration SOA design, implementation and training.
• Implemented a production ready server and desktop virtualization POC to standardize rollout procedures for teh MHS and VA data migration and data center consolidation.
• Worked wif development teams as Lead Visio Architect to design Layer 2 and Layer 4 diagrams for MHS network and virtualization infrastructure.
• SOA Solution Architect working wif multi-tasked contractor teams across three agencies to deliver SOA best practices and methodologies to teh Military Health Systems Service Oriented Enterprise for teh Office of teh Chief Technology Officer.
• SOA Mobility analysis, architecture and design of teh Military Health Systems and Veterans Administration systems.
• Technical project manager, managing a team of ten physical and virtual direct reports across multiple facilities.

Confidential, Waltham, MA

Corporate Director of Business Development & Sr Solutions Architect

Responsibilities:

• Architected and implemented teh Radnet consolidation of five Datacenters across five GEO’s, POC and Pilot’s, custom application configurations, SOW’s & proposals, negotiated SLA agreements, installed, configured and managed teh Citrix environment: XenDesktop Platinum w/ XenApp, Microsoft RDS and NetScaler Access Gateway for remote access.
• Consolidation, migration of a 5000-user project to a VDI multi-tenancy environment; Architected designed and implemented a hybrid design across 30 locations in teh state of California. Hands on design of production ready POC for 500 users. RFP, SOW, ITIL, Hardware procurement, SLA, licensing, Infrastructure design, FAST Design, enterprise scale logistics for desktop and thin client refresh and replacements, VDI IOPS acceleration via virtual appliances. Email upgrade to Exchange 2010 wif Forefront providing better performance and 35% reduction in TCO.
• VMware View Infrastructure development of 900 user of San Francisco Academia across three campus locations. Use case design and implementation for training, development, and student body. Enterprise deliverables were production VDI, HA, thin client and remote access via an SSL View client. Fast SAN design via Atlantis Computing was implemented to deliver IOPS requirements.
• Extensive pre-sales & post sales activity skills wif teh ability to evangelize product and technology benefits to an audience, including managers and executive teams (C-Level).
• Worked across Private and Public sectors as an enterprise solution engineer; Pre-Sales (RFP, RFO, SOW, case management, business analysis/requirements gathering, design, architecture, solutions engineering) and Post-Sales (project scope, project management, team management and hands on implementation of datacenter, multi-GEO, enterprise and SMB environments.
• Designed, deployed and managed, Citrix and VMware virtualization environments in commercial and government verticals wif a focus on private, hybrid and public cloud architecture including VDI, DR, HA, mobility and remote access.
• Introduced teh latest VDI architecture allowing for NWN to have a competitive and cost effective go to market strategy wif all teh premiere partnerships VMware, Citrix, HP, MS and Cisco.
• Supported and trained a team of twenty engineers in five regions pre and post sales as hands on VDI administrator or by remote access to SMB, government and enterprise clients.
• Established ERP and CRM best practices for mobile workforce and SE Teams.

Confidential, Herndon, Virginia

Pre-Sales Business Development Manager & Sr Solutions Architect

Responsibilities:

• Lead Architect and Project Manager for NetApp companywide hands-on deployment of a national and international VDI production pilot for 500 users as a phased rollout to 10,000 users via XenDesktop 5.0, XenApp 6.0, EdgeSight & PVS 5.6, AD, MS SQL. Worked wif NetApp teams on custom application deployment via AppV and XenApp. Re-architected hypervisor design VLAN design for greater throughput to reduce traffic contention. Worked wif NetApp on next generation SAN design for VDI infrastructures.
• Evangelized teh Citrix National Practice throughout teh company and created a unified sales message and business plan increasing pipeline from 5000 seats to 125,000 seats in six months.
• Global Architecture and Design Firm Gensler; VDI Network infrastructure design & hands on deployment across three GEO’s USA, Europe & Asia 3000 users, NetScaler VPX and MPX, EdgeSight XenDesktop & PVS, XenApp 6.0, AD, SQL. Supervised a team of three Confidential and five Gensler members across teh entire IT spectrum from bare metal configurations to end point device installations. Integration of MS exchange 2007 and into VDI solution providing internal, public (OWA) and offline access to email.
• Strengthened Confidential Services as a VDI, Virtual Application and Cloud Subject Matter Expert and National resource to sales and engineering team.
• Enabled IT partner initiatives for Confidential allowing Citrix, Cisco and NetApp to create unified product to deliver modular VDI solutions for use in public, hybrid or private clouds solutions.
• Immediate impact to National Citrix Practice increasing pipeline from 5 million to 30 million dollars in 6 months.
• Business process management and business plan implementation along wif strategic meetings and Proof of Concepts to create 125,000 seat pipeline in 6 months.
• FDA - Coordinated HP deployment of XenApp 5.0 across three datacenters for HHS remote access initiative. Citrix XenApp and VDI initiatives across multiple departments for 12,000 users. This deployment required secret clearance.
• Navy Federal Credit Union; Citrix 4.0 to 5.0 migration architecture, storage, network infrastructure and Google search appliance installation, management and configuration. SharePoint, MS SQL, IIS configuration & installation.
• Strengthened GlobalNet Services as a Systems Administrator and Google Engineer for teh FDA in teh following global key departments: IIB, FWFPS, FURLS, ESG, ICT21 and Science First.
• Lead engineer for all Citrix and Cloud engagements Government, Corporate or SMB. Provided Tier III support for Google search appliances and lead Google proof of concept engineer.
• Directed IT initiatives for GlobalNet Services; secure remote access, virtualization (VMware, Citrix, & Microsoft), migration and infrastructure design, supporting client and company growth. Created scalable IT models simplifying processes, reducing network management resources while maintaining project scopes and budgets.

Confidential, Boca Raton, Florida

Manager of Information Technology / Sr Engineer

Responsibilities:

• Leveraged profitable past association to establish a productive relationship wif Citrix; advised on IT issues, played key role in development courseware testing and green / white box initiatives, and trained company employees.
• Won teh engagement and managed teh IT programs of Revolution Financial Group (300 end users), MDR Sterling, and Mortgage Professionals.
• Installed, configured, and managed Mortgage Professionals, 30 server Citrix XenApp Farm wif a HA Citrix Access Gateway, running forty applications and two satellite locations.
• Goldman Sachs; global implementation, New York, Bangalore, London, Brazil. Bolstered teh Goldman Sachs global network by spearheading a one-year project to provide worldwide training (U.S., Europe, Asia, and Latin America) on infrastructure architecture, remote / secure access, and systems for a 10,000-user migration,
• Facilitated improvements in national mail delivery by consulting and leading training on a Citrix / Active Directory implementation (20,000+ users at 4 sites) for teh U.S. Postal Service.
• Enhanced US Navy and Italian capabilities in deploying and supporting field-based personnel by implementing a Citrix based XenApp 4.0 remote access system wif a VMware infrastructure for rapid deployment, disaster recovery and field work.
• Counseled Hewlett-Packard on technology issues and trained network operations and disaster recovery team members in areas including infrastructure, site architecture, and remote access.