Software Developer Resume Austin, TX - Hire IT People

SUMMARY

Innovative and patient software developeroffering four years of technical experience in the full software development lifecycle; RFO/SOW proposals to requirements gathering to design, development and delivery of customized application based solutions. Additional experience supporting customized solutions with daily interaction with the customer.
Skilled in development design and efficient architecture solutions, automating development tasks where possible. Defining critical path requirements to streamline and make development efforts transparent.
Excellent troubleshooting and debugging skills - able to read code and engineer or reverse engineer effective solutions.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Software Developer

Confidential, Austin, TX

Responsibilities:

Participated in the full range of activities required to complete a data capture and storage solution; from responding to proposals to gathering requirements onsite, from development to successful deployment.
Facilitated project progress by acting as a Lead developer on several projects. Acting as the information repository for project work as well as managing and encouraging the use of SharePoint internally.
Management of defect tickets and internal team members and resources. When project manager or other senior team members were unavailable filled in roles to continue progress on projects.
Created and managed companies internal/external Zendesk support platform to receive, respond to and resolve tickets from previous customers with support hours and to sell additional support to non-supported customers.
Created automated scripts to decrease time spent by support members checking error logs, error folders and resetting services to streamline morning and end of day system diagnostics. Scripts still used today by the support team.
Traveled onsite to breakdown and ship entire hardware architecture to backup location after system wide upgrades. Backed up and restored servers and workstations.