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Support Consultant Resume

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SUMMARY:

  • Senior SAP Technical Consultant with 11+ years of experience in ABAP/4 programming.
  • Worked on to Modules like Supplier Relationship Management (SRM), Supplier Chain management (SCM), FS - PM and SD/MM/PS.
  • Certified in SRM 5.0 and solution Manager.
  • Experienced in debugging and trouble-shooting ABAP Code
  • Dedicated team player who is comfortable working with global teams and interacting with customers all over the world.
  • Demonstrated flair towards handling customers through excellent communication skills; proficient technical skills; timely decision making and commitment towards deadlines.

SAP TECHNICAL SKILLS:

Data Dictionary Objects.

Good programming knowledge in creation, analysis and debugging of ABAP programs

Object Oriented ABAP.

Dialog programming

Classical and Object oriented ALV Report Programming.

BADIs and Enhancements.

SAPscript, Smartforms

Ecatt scripts for testing

Idoc

Adobe forms

FPM & Webdynpro

Good exposure and hands-on knowledge in modules like SD,MM,SRM, SCM, FS-PM, PS

PROFESSIONAL EXPERIENCE:

Confidential

Support Consultant

Responsibilities:

  • Worked on high priority technical tickets
  • Interacted with the customer/end user to understand the issue and provide solutions.
  • Problem management, where the issues occurring multiple times have been fixed by Root cause analysis.
  • Was responsible for improving performance of affected programs.
  • Involved in performing the Technical and Functional Unit test
  • Worked on interfaces/ smartfom/ RFC and ALV reports
  • SAP system and the third party system Venus needed multiple interfaces and enhancements.
  • Developed custom program for copy plan version (CJ9F) and upstream margin updating using CJ40.
  • Involved in all phases of project from development, unit testing, integration testing and Go-Live.

Confidential

Developer Specialist

Responsibilities:

  • Worked as the Off Senior Developer for the FI HR development/ Enhancements.
  • Worked on FPM, Webdynpro applications and FI reports
  • Worked on various reports in PS module. Desktop Reporting, SAP Matter feed etc.

Confidential

Developer Specialist

Responsibilities:

  • Worked as the Off shore Developer for the SD,MM,PP development/ Enhancements.
  • Role Involved Discussion with onsite to get the Requirement & Development which include mainly SAPSCRIPT forms and BDC and conversion Programs, Enhancements.
  • Objects include translation based requirements for Japan, eg: Address for domestic and international customers in different language.
  • Interacted with Dell Japan & US team to resolve their queries.

Confidential

Developer/Lead

Responsibilities:

  • Worked as the Off shore team lead for the SD,MM development/ Enhancements.
  • Role Involved Coordinating the team, Discussion with onsite to get the Requirement & Development Gap’s cleared
  • Interacts with the SAP America team and the client at US to resolve their queries through Code Analysis and Data or Code fix as need occurs.

Confidential

Developer Specialist

Responsibilities:

  • Worked as the Off shore team lead for the SCM development/ Enhancements.
  • Role Involved Coordinating the team, Discussion with onsite to get the Requirement & Development Gap’s cleared
  • Interacted with the SAP America team and the client at US to resolve their queries through Code Analysis and Data or Code fix as need occurs.

Confidential

Developer consultant

Responsibilities:

  • Had been working as the core team member in Custom development happened in Sap Labs for VIG.
  • Involved in the development of Business function and changing PBT model to background enable business transactions like set up loan, increase loan, Decrease Loan.
  • Developed business function for background enabling Underwriting decision
  • Was part of Testing team to test functionality using test tool provided by FS-PM Module.
  • Was responsible for the smoke testing conducted during development
  • Developed Ecatt scripts for smoke testing

Confidential

Developer Specialist

Responsibilities:

  • Developed report to read DP planning area & Network rules from BW. And created missing customers and missing cust-prod combinations by comparing SNP customer.
  • Created program to create Transportation lanes.
  • Developed BADI enhancements to change the CIFed data and to sort and restrict the source of selection.
  • Created program to update the synchro flag for the selected product procurement transportation lanes.
  • Ensured the successful delivery of the project and handled customer’s concerns post implementation.
  • Coordinated the project by assigning tasks to subordinates and setting up benchmarks for the completion of project.

Confidential

Developer

Responsibilities:

  • Development of different forms for banking sector using adobe forms.
  • Developed collateral forms, deposit and loan forms. Amending Agreement.
  • Used solution manager system for all kind of documentation works
  • The project comprised of developing a set of legal reports required by the customer to report its business details to the government.

Confidential

Developer Specialist

Responsibilities:

  • The integration of File net and SAP-SRM to achieve archiving.
  • Developed application where canned invoice is send to the file net. And using XI that data regarding the stored file is send to SAP. Where a work item is triggered. And on execution of the work item it leads to invoice creation and where the corresponding image is attached to the invoice created.
  • Proposed and implemented new Screens for the application which were more user-friendly and compact.

Confidential

Developer

Responsibilities:

  • Enhancements to the existing APO functionalities, using user exit and BADI.
  • Modified the standard CIF functionality.
  • New development in APO for various PDS functionalities.
  • Did RFC programming for the integration of ECC and APO.

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