Sr. Infrastructure Administrator Resume
2.00/5 (Submit Your Rating)
AZ
SKILLS SUMMARY:
- Microsoft Windows Servers, Windows Desktops Win10/Win7/XP/9X, MS Terminal Server, MS Exchange, MS SQL, MS IIS, MS Office, Apple/Mac, Linux Support.
- Blackberry Enterprise Server, Citrix, VM Ware Cisco network technologies, Nortel phone/network systems, VPN, DSL, TCP/IP, DHCP, WINS, Web Development, Network and Telco wiring.
PROFESSIONAL EXPERIENCE
Confidential, AZ
Sr. Infrastructure Administrator
Responsibilities:
- Design/Architecture/Planning on new Integration & Common Use (ICU) projects
- Lead for product release and support of over 176 airports globally
- Deployment of new AAT products/services
- Troubleshooting/fixing field issues/tickets/work orders
- Education of first level support groups
- Common Use development, certification, and deployment
- Deployment of QIK/GR/Kiosk/CUSS/etc. to beta and production environments
- Enhancement/modification of launch scripts for all ACS applications
- Design/support print model for American Airlines
- Serve as point of contact for team of engineers on escalated issues
Confidential, Gilbert, AZ
Co - Founder and President of IT
Responsibilities:
- Developed and managed teh IT Managed Services for TannerNet with over 20 small to medium sized businesses under management.
- Implemented an IT solution for teh Arizona Rattlers AFL team, including daily helpdesk/support.
- Designed and implemented teh $3 Million SAN Disk Storage solution for Yuma Regional Medical center.
- Manage daily IT tasks, including server administration, desktop support, and office/cell phone support.
- Restructured Active Directory to reflect new company organization.
- Implemented new technologies companywide such as; Blackberry Enterprise Server, Wiki, and departmental Ticket Queues.
- Managed team of technicians responsible for Client Server Support and Company Desktop Support.
- Started in Field Desktop Support in 2005, travelled to assigned stations and merged Ops, baggage, ticketing.
- Moved over to Airport Automation Integration and was there until 2012
- Familiar with AAIT operations, programs, and support needs.
- Was main point of support for AAIT during teh night/weekend shift for over two years.
Confidential, Scottsdale, AZ
Network Administrator
Responsibilities:
- Managed Windows 2003/XP Active Directory environment.
- Supported 500 end users. Over 150 WAN locations.
- Implemented and supported new POS system.
- Responsible for daily functionality of networked environment at main office.
- Ensured prompt and accurate development of each assigned network project for both client and company interests.
- Help desk support for 30 consultants and over 100 clients.
- Traveled to each assigned property for site survey of existing telephone infrastructure
- Developed plans for integration of STSN technology with telephone systems in place.
- Managed installation of each property and ensured successful connection of internet solution in each room.
- Designed and implemented Windows NT 4.0 network with integration with existing AS/400 environment.
- Responsible for daily maintenance and user support for over 300 users and desktops.
- Introduced satellite locations into a WAN environment.