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Data Center Operations Support Resume

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Baltimore, MD

SUMMARY

  • I have 14+ Years experience with Information Technology with strong knowledge of hardware, software
  • Application support, server operating system performance, tuning, maintenance, production operation support
  • Strong background working with SAN storage, Active Directory, DataCenter operations, infrastructure consolidation
  • System administration of Windows 2000/2003/2008/2012, Ms - SQL, Citrix XenApp, Vmware ESX 4.x/5.x/6.x
  • Vmotion, High Availability/Distributed Resource Scheduler, Vcenter, Vsphere, VM converter, PlateSpin converter

TECHNICAL SKILLS

  • Support 650+ ESX/ESXi hosts,3000+ VM's (Windows 2003/2008/2012/2016), iSCSI/NFS/Fibre channel, VSAN
  • Hardware: HP C7000, HP DL380 G9/G10, HP DL580 G6/G7 HP Blade 460/620 G6/G7, Cisco UCS B200/300/M2/M3
  • vROps vMA, Capacity IQ, VMWareMon, P2V-V2V-V2P, Vmware Update manager(VUM), VSAN, Vsphere/Vcenter 6.0
  • Storage Vmotion, Vcenter Operation Manager, Vcenter Single Sign-on, Cisco UCS platform server builds Solarwind
  • CLI, Powershell, C7000-Class/Blades enclosures with Operations Administrator, Virtual Connect, Flex-10, Fiber channel
  • Project Management, Incident Management, Problem Management, Change Management, technical documentation
  • Superior communication skills, self motivated and team player, ability to quickly learn new technologies

PROFESSIONAL EXPERIENCE

Confidential, Baltimore MD

Data Center Operations support

Responsibilities:

  • Provide 24/7 operational support and migration to newly built Data Center with over 4000 servers including Windows/2003/2008/2012/2016, ESXi 5.5/6.5 servers in Development and production environment
  • Perform scheduled maintenance, Physical and virtual decommission, cross datacenter migration, VM cloning
  • Responsible for new 2012/2016 physical and vituel windows/ESXi servers build, deployment and migration
  • Manage vsphere/Vcenter 5/6 Operations including Vmotion, DRS, Vsan, server migration to the Cloud
  • Provision new windows 2008/2012/2016 guest servers, create templates, create snapshots, create host profiles
  • Perform P2V, V2V, configue fiber interconnect, uplinks, build new service profiles on Cisco UCS B200/B300
  • Responsible for level 2 - 3 problem, incident management, change management and process documentation
  • Risponsible for physical and virtual decommission, cross datacenter migration, VM cloning, rack mount, cabling and move to new datacenter.
  • Provide implementation and Data center migration process support, Build new servers on UCS environment
  • Perform P2V, V2V. V2P over 3500 servers to new site using PlateSpin and vmware converter
  • Work closely with the Virtualization team in the execution of servers hardware, firmware and software upgrades.
  • Build service profiles, boot policies from template from Cisco UCS manager
  • Engage with various technology teams as needed to troubleshoot, diagnose and resolve migration issues.
  • Research and evaluate technology processes for appropriateness. Implement upgrade strategies.
  • Hold technical discussions with project managers, application owners and various business support
  • Lead migration process by creating Run book with hour by hour plan

Confidential

Wintel/Vmware Engineer

Responsibilities:

  • Part of VMWare Global Delivery Team, responsible for continued virtualization of the GM IT infrastructure as well as daily management, monitoring and support of the VMWare Environment
  • Administration and support of 16 Vcenters, 450 Vmware ESXi 4/5.0/6.0 servers, 5000 VMs
  • Provide maintenance including HP servers firmware, bios, tools installation and ESXi hosts updates and patches
  • Build new ESXi hosts and guest servers, create templates, create and delete snapshot, create host profiles
  • Management NFS/SAN storage, disk group, LUN provisioning and presentation to hosts and guests servers
  • Administration of Vcenters including Storage Vmotion, Distributed Resource Scheduler and High Availability
  • Manage Active Directory, computers and groups, capacity planning of ESX datacenters and host clusters
  • Provide daily reports, metrix virtual environment, Participate in Data center consolidation project, P2V, V2V
  • Coordinate with a Project Managers, vendors to plan and execute infrastructure changes
  • Provide after hours and on call support for systems shutdown, restart, OS patches updates and migration project

Confidential Morristown/NJ

Wintel/Vmware Engineer

Responsibilities:

  • Administration of Windows 2003/2008 servers and Vmware ESXi 4/4.1 servers infrastructure
  • Perform various tools installation, VMware host patches, upgrade of vmware tools
  • Build new ESXi host servers, create templates, create and delete snapshot, create host profiles
  • Manage virtual networking including multiple NIC's, Load Balancing and Fail - over
  • Management NFS/SAN storage, disk group, LUN provisioning and presentation to hosts
  • Implementation and administration of Vcenters, Vmotion and Distributed Resource Scheduler
  • Manage Active Directory, computers and groups, capacity planning of ESX datacenters and host clusters
  • Manage resources allocation with Resource Pools, create rules and monitor resource pool
  • Remediate both ESX Servers and VM's using the VMware Update Manager

Confidential

System Administrator

Responsibilities:

  • Support Vmware migrating project with 100 physical Windows 2003/2008 servers into virtual environment
  • Administration of Vmware Vcenter 4.0 to manage hosts VM guests, Clusters, P2V migration using Platespin
  • Build VM Hosts on HP Blade Servers, migrate new virtual servers according to company P2V procedure
  • Support VDI infrastructure, deploy and entitle desktop pool to users in Active Directory
  • Manage XenApp farm, applications, policies and load balancer with XenApp advanced configuration
  • Troubleshoot and resolve XenApp plugin, applications, services, Ica protocol and database connection issues
  • Configuration and troubleshooting of SAN attached storage, EMC clarion and HP Eva storage arrays
  • Upgrade VMware tools on windows/Linux servers and apply appropriate firmware, install new HBA
  • Involve in Disaster Recovery /Business Continuity planning and maintenance of procedure documentation

Confidential

Data Center Operation support

Responsibilities:

  • Provide 24/7 operational support to R&D worldwide Data Center with over 1000 servers including Windows/NT/2000/2003, Citrix, Linux, Sun Solaris, HP Unix and VMware servers in production environment
  • Perform scheduled maintenance, upgrades of servers and applications, according to change control process
  • Responsible for tuning, monitoring, maintenance and availability of all servers, applications and network
  • Work with developers and administrators to identified, analyze, resolved tier - 3 application issues
  • First level support for Oracle database, Linux, SAN storage, Netapp filers, domain login issue
  • Responsible for problem and incident management, log book maintenance, server, storage hardware maintenance
  • Monitor Data Center environmental conditions HVAC and Electric and escalate any deviations
  • Responsible for system backup, restore, vault maintenance, offsite tape management
  • Assist team members with Support of DHCP, WINS, DNS, GPO, SAN, NAS storage, database
  • Responsible for backup, restore and tape library management across multiple data centers

Confidential, Summit/NJ

System administrator

Responsibilities:

  • Supported Windows/Citrix farm in multiple domains including publishing and supporting applications
  • Support and administration MS - SQL 2005, Blackberry Enterprise servers, Citrix servers
  • Adjusting configurations to optimize the environment, configure new sites and sites connection
  • Supported Windows active directory including account management, group policies, file security
  • File system partition, disk resources, home directory and printing management in windows 2003 AD
  • Provided desktop and application support for over 600 users on a global scale
  • User administration and maintenance of Microsoft Exchange 2003 enterprise mail servers including
  • Backup and restore of Mail files, database, quotas management

Confidential, New York/ NY

Senior Desktop Administrator

Responsibilities:

  • Provided operational support for 6000 users in Windows/ Citrix environment
  • Managed system performance, maintained, reviewed system log and report, managed disk space
  • Support Windows active directory including account management, group policies
  • File security, home directory management and printing management in windows 2003 AD
  • Provided technical support for desktop/laptop users in Windows 98/XP/2000/2003 network
  • Played a key role in testing, deployment and troubleshooting of Tier 3 new applications to the domain
  • Performed domain user accounts administration in windows 2003 active directory
  • Planned and managed various projects included Win XP migration, user training on large scale projects

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