Data Center Operations Support Resume
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Baltimore, MD
SUMMARY
- I have 14+ Years experience with Information Technology with strong knowledge of hardware, software
- Application support, server operating system performance, tuning, maintenance, production operation support
- Strong background working with SAN storage, Active Directory, DataCenter operations, infrastructure consolidation
- System administration of Windows 2000/2003/2008/2012, Ms - SQL, Citrix XenApp, Vmware ESX 4.x/5.x/6.x
- Vmotion, High Availability/Distributed Resource Scheduler, Vcenter, Vsphere, VM converter, PlateSpin converter
TECHNICAL SKILLS
- Support 650+ ESX/ESXi hosts,3000+ VM's (Windows 2003/2008/2012/2016), iSCSI/NFS/Fibre channel, VSAN
- Hardware: HP C7000, HP DL380 G9/G10, HP DL580 G6/G7 HP Blade 460/620 G6/G7, Cisco UCS B200/300/M2/M3
- vROps vMA, Capacity IQ, VMWareMon, P2V-V2V-V2P, Vmware Update manager(VUM), VSAN, Vsphere/Vcenter 6.0
- Storage Vmotion, Vcenter Operation Manager, Vcenter Single Sign-on, Cisco UCS platform server builds Solarwind
- CLI, Powershell, C7000-Class/Blades enclosures with Operations Administrator, Virtual Connect, Flex-10, Fiber channel
- Project Management, Incident Management, Problem Management, Change Management, technical documentation
- Superior communication skills, self motivated and team player, ability to quickly learn new technologies
PROFESSIONAL EXPERIENCE
Confidential, Baltimore MD
Data Center Operations support
Responsibilities:
- Provide 24/7 operational support and migration to newly built Data Center with over 4000 servers including Windows/2003/2008/2012/2016, ESXi 5.5/6.5 servers in Development and production environment
- Perform scheduled maintenance, Physical and virtual decommission, cross datacenter migration, VM cloning
- Responsible for new 2012/2016 physical and vituel windows/ESXi servers build, deployment and migration
- Manage vsphere/Vcenter 5/6 Operations including Vmotion, DRS, Vsan, server migration to the Cloud
- Provision new windows 2008/2012/2016 guest servers, create templates, create snapshots, create host profiles
- Perform P2V, V2V, configue fiber interconnect, uplinks, build new service profiles on Cisco UCS B200/B300
- Responsible for level 2 - 3 problem, incident management, change management and process documentation
- Risponsible for physical and virtual decommission, cross datacenter migration, VM cloning, rack mount, cabling and move to new datacenter.
- Provide implementation and Data center migration process support, Build new servers on UCS environment
- Perform P2V, V2V. V2P over 3500 servers to new site using PlateSpin and vmware converter
- Work closely with the Virtualization team in the execution of servers hardware, firmware and software upgrades.
- Build service profiles, boot policies from template from Cisco UCS manager
- Engage with various technology teams as needed to troubleshoot, diagnose and resolve migration issues.
- Research and evaluate technology processes for appropriateness. Implement upgrade strategies.
- Hold technical discussions with project managers, application owners and various business support
- Lead migration process by creating Run book with hour by hour plan
Confidential
Wintel/Vmware Engineer
Responsibilities:
- Part of VMWare Global Delivery Team, responsible for continued virtualization of the GM IT infrastructure as well as daily management, monitoring and support of the VMWare Environment
- Administration and support of 16 Vcenters, 450 Vmware ESXi 4/5.0/6.0 servers, 5000 VMs
- Provide maintenance including HP servers firmware, bios, tools installation and ESXi hosts updates and patches
- Build new ESXi hosts and guest servers, create templates, create and delete snapshot, create host profiles
- Management NFS/SAN storage, disk group, LUN provisioning and presentation to hosts and guests servers
- Administration of Vcenters including Storage Vmotion, Distributed Resource Scheduler and High Availability
- Manage Active Directory, computers and groups, capacity planning of ESX datacenters and host clusters
- Provide daily reports, metrix virtual environment, Participate in Data center consolidation project, P2V, V2V
- Coordinate with a Project Managers, vendors to plan and execute infrastructure changes
- Provide after hours and on call support for systems shutdown, restart, OS patches updates and migration project
Confidential Morristown/NJ
Wintel/Vmware Engineer
Responsibilities:
- Administration of Windows 2003/2008 servers and Vmware ESXi 4/4.1 servers infrastructure
- Perform various tools installation, VMware host patches, upgrade of vmware tools
- Build new ESXi host servers, create templates, create and delete snapshot, create host profiles
- Manage virtual networking including multiple NIC's, Load Balancing and Fail - over
- Management NFS/SAN storage, disk group, LUN provisioning and presentation to hosts
- Implementation and administration of Vcenters, Vmotion and Distributed Resource Scheduler
- Manage Active Directory, computers and groups, capacity planning of ESX datacenters and host clusters
- Manage resources allocation with Resource Pools, create rules and monitor resource pool
- Remediate both ESX Servers and VM's using the VMware Update Manager
Confidential
System Administrator
Responsibilities:
- Support Vmware migrating project with 100 physical Windows 2003/2008 servers into virtual environment
- Administration of Vmware Vcenter 4.0 to manage hosts VM guests, Clusters, P2V migration using Platespin
- Build VM Hosts on HP Blade Servers, migrate new virtual servers according to company P2V procedure
- Support VDI infrastructure, deploy and entitle desktop pool to users in Active Directory
- Manage XenApp farm, applications, policies and load balancer with XenApp advanced configuration
- Troubleshoot and resolve XenApp plugin, applications, services, Ica protocol and database connection issues
- Configuration and troubleshooting of SAN attached storage, EMC clarion and HP Eva storage arrays
- Upgrade VMware tools on windows/Linux servers and apply appropriate firmware, install new HBA
- Involve in Disaster Recovery /Business Continuity planning and maintenance of procedure documentation
Confidential
Data Center Operation support
Responsibilities:
- Provide 24/7 operational support to R&D worldwide Data Center with over 1000 servers including Windows/NT/2000/2003, Citrix, Linux, Sun Solaris, HP Unix and VMware servers in production environment
- Perform scheduled maintenance, upgrades of servers and applications, according to change control process
- Responsible for tuning, monitoring, maintenance and availability of all servers, applications and network
- Work with developers and administrators to identified, analyze, resolved tier - 3 application issues
- First level support for Oracle database, Linux, SAN storage, Netapp filers, domain login issue
- Responsible for problem and incident management, log book maintenance, server, storage hardware maintenance
- Monitor Data Center environmental conditions HVAC and Electric and escalate any deviations
- Responsible for system backup, restore, vault maintenance, offsite tape management
- Assist team members with Support of DHCP, WINS, DNS, GPO, SAN, NAS storage, database
- Responsible for backup, restore and tape library management across multiple data centers
Confidential, Summit/NJ
System administrator
Responsibilities:
- Supported Windows/Citrix farm in multiple domains including publishing and supporting applications
- Support and administration MS - SQL 2005, Blackberry Enterprise servers, Citrix servers
- Adjusting configurations to optimize the environment, configure new sites and sites connection
- Supported Windows active directory including account management, group policies, file security
- File system partition, disk resources, home directory and printing management in windows 2003 AD
- Provided desktop and application support for over 600 users on a global scale
- User administration and maintenance of Microsoft Exchange 2003 enterprise mail servers including
- Backup and restore of Mail files, database, quotas management
Confidential, New York/ NY
Senior Desktop Administrator
Responsibilities:
- Provided operational support for 6000 users in Windows/ Citrix environment
- Managed system performance, maintained, reviewed system log and report, managed disk space
- Support Windows active directory including account management, group policies
- File security, home directory management and printing management in windows 2003 AD
- Provided technical support for desktop/laptop users in Windows 98/XP/2000/2003 network
- Played a key role in testing, deployment and troubleshooting of Tier 3 new applications to the domain
- Performed domain user accounts administration in windows 2003 active directory
- Planned and managed various projects included Win XP migration, user training on large scale projects