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Assistant Computer Technician Resume

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Ebensburg, PA

SUMMARY

  • Skilled IT professional with experience in troubleshooting, and hardware/software installation. Display outstanding customer service abilities in working with internal and external customers.
  • Self - starter who follows through on projects to completion. Excellent troubleshooting, analysis and problem solving skills.
  • Broad networking understanding, including experience with networking configuration and network security.
CORE COMPETENCIES
  • CompTia A+ Core 1, 2020
  • CompTia A+ Core 2, 2021
  • Installing and Configuring Windows Server 2012, 2019
  • Microsoft Certified Professional, 2010
  • Microsoft Certified Technology Specialist
  • Windows Server 2008 Active Directory 2011
  • Windows Server 2008 Network Infrastructure, 2010
  • Windows Server 2008 Applications 2010
  • Own multiple computers,
  • Including Linux and Windows Servers, dedicated media centers
  • Use VMWare for trying out new software, learning parts of Linux and other related Operating Systems/software
  • Set up my own network configurations (including router, switch, Vonage)

PROFESSIONAL EXPERIENCE

Assistant Computer Technician

Confidential, Ebensburg, PA

Responsibilities:

  • Repaired Dell, Sony, HP computers with issues such as software and hardware virus removal
  • Provided tech support to clients remotely and in person walking through software and device installation

Helpdesk Technician

Confidential, Latrobe, PA

Responsibilities:

  • Provided tech support to main healthcare client: 3 Rivers Orthopedic and Spine
  • Reinstalled windows Operating Systems, as well proprietary software and Microsoft Office on client computers
  • Troubleshooting hardware and software issues

Producer/Technician

Confidential, Jamestown, NY

Responsibilities:

  • Producer of syndicated programming and live broadcasts
  • Commercial production with an emphasis on client satisfaction

Team Member

Confidential, Murrysville, PA

Responsibilities:

  • Personal shopper, and assist customers

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