Assistant Computer Technician Resume
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Ebensburg, PA
SUMMARY
- Skilled IT professional with experience in troubleshooting, and hardware/software installation. Display outstanding customer service abilities in working with internal and external customers.
- Self - starter who follows through on projects to completion. Excellent troubleshooting, analysis and problem solving skills.
- Broad networking understanding, including experience with networking configuration and network security.
- CompTia A+ Core 1, 2020
- CompTia A+ Core 2, 2021
- Installing and Configuring Windows Server 2012, 2019
- Microsoft Certified Professional, 2010
- Microsoft Certified Technology Specialist
- Windows Server 2008 Active Directory 2011
- Windows Server 2008 Network Infrastructure, 2010
- Windows Server 2008 Applications 2010
- Own multiple computers,
- Including Linux and Windows Servers, dedicated media centers
- Use VMWare for trying out new software, learning parts of Linux and other related Operating Systems/software
- Set up my own network configurations (including router, switch, Vonage)
PROFESSIONAL EXPERIENCE
Assistant Computer Technician
Confidential, Ebensburg, PA
Responsibilities:
- Repaired Dell, Sony, HP computers with issues such as software and hardware virus removal
- Provided tech support to clients remotely and in person walking through software and device installation
Helpdesk Technician
Confidential, Latrobe, PA
Responsibilities:
- Provided tech support to main healthcare client: 3 Rivers Orthopedic and Spine
- Reinstalled windows Operating Systems, as well proprietary software and Microsoft Office on client computers
- Troubleshooting hardware and software issues
Producer/Technician
Confidential, Jamestown, NY
Responsibilities:
- Producer of syndicated programming and live broadcasts
- Commercial production with an emphasis on client satisfaction
Team Member
Confidential, Murrysville, PA
Responsibilities:
- Personal shopper, and assist customers