Technician Resume
Atlanta, GeorgiA
SUMMARY:
A proven Technical Services Professional adept at quickly and successfully responding to ever changing environments and situations. Able to support, motivate and inspire diverse teams, while leading by example as an individual contributor and Subject Matter Expert. Always on schedule, detailed oriented, able to prioritize and handle multiple tasks while effectively functioning as a “Go - To” resource and key team member.
CORE COMPETENCIES:
Telecommunications Customer Service Communication Systems Information Technology Documentation Broadcast Technology Audio and Video Troubleshooting Peripherals Installation and Repair Computer Hardware Network Architecture Automation Graphics
TECHNOLOGY:
Servers Switchers Router Video Chat Server Windows Red Hat/CentOS Linux Debian Linux Nagios Savin and Canon Peripherals Automatic Passenger Counter
PROFESSIONAL EXPERIENCE:
Confidential, Atlanta, Georgia
Technician
Responsibilities:
- On - site support for automatic passenger counting sensors and infrastructure for transit agencies.
- Perform vehicle inspection providing installation documentation.
- Lead external integrators with installation and implementation.
- Coordinate system inspections with contractors. Created Python program to parse customer reports.
- Analyze data to ensure system accuracy is met.
Confidential, Atlanta, Georgia
Broadcast IT Engineer
Responsibilities:
- Long-term, recognized and rewarded technical asset, who successfully maintains, updates and supports all on-air, critical systems.
- Subject Matter Expert skilled in ensuring the continued operations of the studios, control rooms, newsrooms, and other key areas.
- Accurately and efficiently manages and ensures the 24/7 running of the primary servers regulating automation, graphics, robotics, switchers, routers, Skype video chat server, and IPTV
- Dedicated to the continual updates and optimal functioning of the parts database server.
- Fedora/CentOS desktop setup and support for ISO record and playback in control rooms. Remote administration using ssh. Samba setup and support for file sharing.
- Assumed full control of a Robotics upgrade project and ensured its on time and budget conscious launch
- Confidential International control room production switcher upgrade
Associate Broadcast Engineer
Confidential
Responsibilities:
- Skilled at driving the timely and continual server ingest of commercial and promotional spots.
- Actively monitored and spearheaded the quality of incoming audio and video feeds.
- Continually partnered on critical enhancement and process improvement projects.
Confidential, Gainesville, Georgia
Field Service Technician
Responsibilities:
- Hands-on, trained and valued professional adept at troubleshooting and resolving challenges to copiers and facsimile machines.
- Client-facing and technically accomplished service leader who partnered with multiple firms IT departments to support network machines trying to print, scan, or take other actions from desktop PC’s. Supported and trained on Savin and Canon products and peripherals