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Office Manager Resume Profile


Proficient in Windows XP, QuickBooks, Windows Office, MS Word, Excel, PowerPoint and ADP.

Professional experience


Sales Support Admin / Office Manager

  • In charge of all stock and supply orders that are received.
  • Input purchase order in system for management approval.
  • Help ordering and organizing Friday lunch for over 250 employees.
  • Handle and respond to all incoming phone messages, emails, and faxes with limited management support
  • Support management team with expense report and clerical duties
  • Work closely with receptionist department
  • Keep track of all PTO Paid Time Off request, audit, cancelation or approval with HR and Sales supervisors for 35 employees
  • Send report of all PTO and Absence to supervisors and HR
  • Check ADP daily for absent employees and adjust time accordingly
  • Listen to Attendance Line and send out attendance log to all supervisors and managers
  • Serve as a liaison between the sales team and HR / Prepare employee badges
  • Help HR with terminations, new hires and status change of agents
  • Maintaining employee files
  • Collecting timesheets and checking with current pay period report before turning in to Finance
  • Distribution of checks and commission report
  • Audit of time tracking for all sale agents when needed


  • Answer incoming calls and transfer to appropriate parties
  • Served as an information source to callers
  • Take messages and ensure they are routed to the appropriate party
  • Ensure the lobby area is neat, clean, and free from clutter
  • Greet and direct all visitors, including vendors and job applicants
  • Maintain confidentiality of all business and personnel information received
  • Prepared and processed outgoing mail, and maintain knowledge of postal regulations
  • Assists various departments and administrative staff with data entry, word processing, and research tasks
  • Occasional coverage of multiple site locations Doral and North Miami Beach


Secretary / Receptionist

  • Answering and screening incoming phone calls
  • Filing and ongoing maintenance of files Organizing, updating Account Payables and Account Receivables
  • Sorting, date stamping and distributing mail and incoming faxes and emails, Faxing, copying, scanning documents, Ordering office supplies, Scheduling appointments, Travel arrangements
  • Providing other administrative support as directed
  • Screen telephone calls to the Director
  • Schedule telephone conference with Latin American clients
  • Data Entry of hours worked for warehouse employees in Quickbooks.
  • Sort Invoices with Delivery Tickets


Administrative Assistant

  • Develop collaborative relationships with investigative sites and client company personnel
  • Responsible for reporting of all safety reports to Regulatory Authorities within the given timelines
  • Report laboratory alerts to doctors as well as retrieving the documents
  • Send all laboratory alerts to the USA Head Office
  • Filing all of the safety documents as well as any other documents
  • Sending all data clarification queries to the USA Head Office
  • Maintain Excel spreadsheets with patient and safety information
  • Collect regulatory documents.
  • Prepare and ship confidential documents for regulatory authorities
  • Prepare initiation visits and close out visits.
  • Serve as note taker during International meetings.


Project Assistant

  • Translation of ethics committee approval documents
  • Upload all essential documents into the ELARA System
  • Send all corresponding safety reports to the centers
  • Drug reconciliation - Manage prescription drug dosages and materials for patients
  • Administrative Assistant
  • Provide excellent customer service, and explain information regarding our products
  • Assist head of department with customer queries, questions and misc tasks
  • Handle all financial approvals of the clinical department
  • Translations of texts from Spanish to English
  • Handle heavy call volume, direct calls, and take accurate messages
  • Maintain and update filing, inventory, office supplies, and mail
  • Communicate effectively with customers and employees

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