Office Manager Resume Profile

Skills

Proficient in Windows XP, QuickBooks, Windows Office, MS Word, Excel, PowerPoint and ADP.

Professional experience

Confidential

Sales Support Admin / Office Manager

In charge of all stock and supply orders that are received.
Input purchase order in system for management approval.
Help ordering and organizing Friday lunch for over 250 employees.
Handle and respond to all incoming phone messages, emails, and faxes with limited management support
Support management team with expense report and clerical duties
Work closely with receptionist department
Keep track of all PTO Paid Time Off request, audit, cancelation or approval with HR and Sales supervisors for 35 employees
Send report of all PTO and Absence to supervisors and HR
Check ADP daily for absent employees and adjust time accordingly
Listen to Attendance Line and send out attendance log to all supervisors and managers
Serve as a liaison between the sales team and HR / Prepare employee badges
Help HR with terminations, new hires and status change of agents
Maintaining employee files
Collecting timesheets and checking with current pay period report before turning in to Finance
Distribution of checks and commission report
Audit of time tracking for all sale agents when needed

Confidential

Answer incoming calls and transfer to appropriate parties
Served as an information source to callers
Take messages and ensure they are routed to the appropriate party
Ensure the lobby area is neat, clean, and free from clutter
Greet and direct all visitors, including vendors and job applicants
Maintain confidentiality of all business and personnel information received
Prepared and processed outgoing mail, and maintain knowledge of postal regulations
Assists various departments and administrative staff with data entry, word processing, and research tasks
Occasional coverage of multiple site locations Doral and North Miami Beach

Confidential

Secretary / Receptionist

Answering and screening incoming phone calls
Filing and ongoing maintenance of files Organizing, updating Account Payables and Account Receivables
Sorting, date stamping and distributing mail and incoming faxes and emails, Faxing, copying, scanning documents, Ordering office supplies, Scheduling appointments, Travel arrangements
Providing other administrative support as directed
Screen telephone calls to the Director
Schedule telephone conference with Latin American clients
Data Entry of hours worked for warehouse employees in Quickbooks.
Sort Invoices with Delivery Tickets

Confidential

Administrative Assistant

Develop collaborative relationships with investigative sites and client company personnel
Responsible for reporting of all safety reports to Regulatory Authorities within the given timelines
Report laboratory alerts to doctors as well as retrieving the documents
Send all laboratory alerts to the USA Head Office
Filing all of the safety documents as well as any other documents
Sending all data clarification queries to the USA Head Office
Maintain Excel spreadsheets with patient and safety information
Collect regulatory documents.
Prepare and ship confidential documents for regulatory authorities
Prepare initiation visits and close out visits.
Serve as note taker during International meetings.

Confidential

Project Assistant

Translation of ethics committee approval documents
Upload all essential documents into the ELARA System
Send all corresponding safety reports to the centers
Drug reconciliation - Manage prescription drug dosages and materials for patients
Administrative Assistant
Provide excellent customer service, and explain information regarding our products
Assist head of department with customer queries, questions and misc tasks
Handle all financial approvals of the clinical department
Translations of texts from Spanish to English
Handle heavy call volume, direct calls, and take accurate messages
Maintain and update filing, inventory, office supplies, and mail
Communicate effectively with customers and employees