Lead IAM Info Security Engineer Resume

SUMMARY

Respected Senior Technology Leader wif an emphasis on managing and mentoring up to 20 professionals while maintaining teh integrity, security and sustainability of over 50 servers, ensuring oversight on all network & infrastructure aspects of teh enterprise and associated applications for more than 20,000 end - users.
Visionary contributor wif exceptional communication skills, demonstrated through trusted accountability while embracing and facilitating innovative peer-mentoring & training philosophies, and driving best practices while consistently ensuring pursuit of excellence in deliverables and support initiatives.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential

Lead IAM Info Security Engineer

Responsibilities:

Own accountability for driving support initiatives for all security applications while leading teh Identity and Access Management program across teh enterprise and automating teh provisioning process from 2-weeks to 15-minutes.
IAM Program Manager which encompasses project management, licensing, standards, controls, audits, and associated policies.
Manage teh Iatric Security Audit system which leverages proactive monitoring of user access, ensuring data protection primarily wifin teh Epic Medical Records platform.
Instrumental in managing teh CyberArk password vault application, ensuring secure privileged access across teh infrastructure, and monitoring of log on sessions.
Maintain integrity and support of teh SailPoint application, while serving on a project lead assigned wif driving automated access, self-service reports, developing roles, access reviews, and integrating external applications, impacting 20,000+ end-users across teh enterprise.
Standardized source of truth across teh enterprise for all employee and non-employee user types
Automated termination process from 18 minutes to 75 seconds
Implemented first access review for Epic EMR users where 800 access changes were made

Confidential

Team Lead

Responsibilities:

Led and mentored a team of 20 Confidential analysts in a 24/7 call center, while managing call or email escalations and implementing knowledge transfer and development standards ensuring cross-functional awareness and resolution efforts.
Established and implemented new employee training curriculum for seamless onboarding while maintaining and updating teh material to be in compliance wif organizational standards.
Facilitated daily leadership meetings covering all high priority concerns, patient safety, and outage incidents, ensuring fluid and consistent functionality in teh event of an infrastructure crisis.
Obtained ITIL/HDI certification

Confidential, Walnut Creek, CA

Site Support Specialist

Responsibilities:

Served in teh Clinical Operations Support organization for teh EPIC Electronic Medical Record System, KP Health Connect, providing system expertise, consultation, coaching, mentoring, problem solving & resolution to system users, impacting 800 end-users.
Established and implemented an effective training initiative around new applications, systems, enhancing organizational performance and productivity.
Developed & maintained collaborative teaming partnerships wif senior leadership to include Department Managers, Directors, Physicians & Clinical Staff.
Collaborated wif teh CEO and Sales Director in managing software development projects and e-marketing initiatives and standards.
Provided escalated support for over 750 Wells Fargo employees, while managing Active Directory objects including users, password resets, group shares, distribution lists, computer names, moves/migrations
Delivered technical training and application support for Microsoft Office products, up to 3-times per year, wif up to 40 participants per session.