Program Specialist Resume
Atlanta, GA
SUMMARY:
Possess practical experience in Information Technology, with project management, business analysis, development, support, systems development, implementation, business process re - engineering, strategic planning, proposal development, technical writing and consulting skills, involving people, processes, technology, and . Successfully managed capital and operational environments and budgets, and up to 13 employees/contractors. Able to utilize my 23 years of Information Technology experience, and with 19 years in consulting, development, project management, and information security experience, including serving as the Information Security Officer with several consulting firms, government entities, and the Department of Defense. Established a small entertainment, public relations, marketing, social networking, and event planning business
TECHNICAL SKILLS & EXPERIENCE:
Hardware: Compatible and Mac PCs, DEC VAX 11/780, Confidential AS/400, NCR 9300, HP 9000
Software: RPM, Maximo, Microsoft Office Word, Excel, Mail, PowerPoint, Outlook, Project, Access, Primavera, SharePoint, FoxPro, Windows, Webtrends, Home site, Rationale, Dreamweaver, Websphere, PVCS, WinRunner, Automated Inventory Control Tracking System (ATICTS), Paradox, RecTrac, FoodTrak, Niku
Languages: SQL, HTML, Java, JavaScript, PICK, C++, ACCESS, COBOL, JCL, Clipper, SAS, CICS, CMS
Operating Systems: Windows, Novell, LAN Manager, UNIX, Banyan Vines, LANtastic, SCO UNIX
Miscellaneous: Project management and PMO (PMI process and PMBOK) & supervision, system testing, proposal & technical writing, design, including knowledge and experience with Agile, Waterfall, BI, PMx, RAD/RUP, Spiral, ITIL InfoSec process and methodologies.
PROFESSIONAL EXPERIENCE:
Confidential, Atlanta, GA
Program Specialist
Responsibilities:
- Managed the overall business development, prospective clients, proposals, contracts and advertisements.
- Additional duties included business DBE s, resource development and client reporting, and social media management.
Confidential, Atlanta, GA
IT Director / Project Manager
Responsibilities:
- Responsible to plan and manage in-house application development projects related to Georgia’s Race to The Top federal grant, with a technical staff of 15 members, consisting of DBAs, SAs, Programmers, Technical Writers, Help Desk Techs, and BAs. Responsible for complete project SDLC oversight, reporting, and deliverables, along with application-specific strategic planning. Gather, synthesize, and document business requirements from multiple sources towards the development of Requirements,
- Design, Architecture/Infrastructure, Test, and documents, along with status reporting.
- Served as the Information Security Officer, developing security policies and processes, such physical security standards, password encryption and authentication processes and standards, and the including implementation and of these, along with internal Kronos administration.
- Developed the GaPSC agency-wide Social Networking activities, including the Commission, visional and Programs specific environment. Social networking duties include the documentation of processes, procedures, along with an Employee Standards Policy.
- Represented the agency serving on the Confidential Social Guru Task Force.
Confidential, Atlanta, GA
Project Manager
Responsibilities:
- Utilization of the Confidential Project Management PMO TTPM Repeatable Model
- Scope Management to efficiently control scope through the change management process using Maximo
- Effectively track actual project financials against project budget to forecast the projects outlook
- Providing project deliverables using tools and processes, such as RPM, MS Project, KMDB, and Repeatable Model and the Project Management System Summary (PMSS), customer communications, workflow analysis, vendor management, status reports, and lessons learned.
- In this role, managed the Georgia’s Backup & Storage Infrastructure Assessment project that encompassed assessing the entire state’s backup and storage infrastructure and the State Accounting Office(SAO) Oracle-Upgrade project.
Confidential, Atlanta, GA
Project Manager
Responsibilities:
- Responsible for managing infrastructure and IT-service management process-improvement projects for the Confidential based on ITIL framework. Managing projects focused on critical process assessments and redesign for operational process improvement.
- Managing the Secretary of State’s Voter Registration conversion and Archibus implementation projects, a State Accounting Office’s PeopleSoft data warehouse expansion and the Department of Human Resource’s Georgia Registry Immunization Tracking System (GRITS) projects.
- Utilized GTA’s PMO project methodology based on the PMI’s PMBOK framework.
- Duties include full project lifecycle development, including initial project data collection (sizing estimates, Statements of Work, project planning, scheduling, and risk assessments), budgeting, requirements, design, and test plan documents, status reporting, perform client and management reviews, identify risk, contingency planning, resource forecasting, and track related deliverables.
Confidential, Atlanta, GA
Project Manager
Responsibilities:
- Responsible for managing software development and maintenance projects in support of the world's largest independent provider of claims management solutions to insurance companies. Duties include full project lifecycle development, including initial project data collection (sizing estimates, Statements of Work, project planning, scheduling, technical documentation, and risk assessments), budgeting, development of requirements, design, and test plan documents, status reporting, approvals, perform client and management reviews, resource forecasting, plan and track related deliverables, organize and manage project priorities and workflows.
Confidential, Atlanta, GA
Project Manager
Responsibilities:
- Responsible for managing and monitoring the web development process.
- Developed and maintained a Project Tracking System (PTS) to log and track all development projects.
- Organized and managed team member’s project priorities and workflows.
- Responsible for responding to the Webmaster email requests and Georgia Division of Confidential, Information email.
Confidential, Atlanta, GA
Project Coordinator
Responsibilities:
- Responsible for monitoring the production process to ensure that orders meet customer requirements, quality standards, and exceeded expectations.
- Organized and managed team member’s workflow from order taking through delivery of completed orders to customer.
- Consulted with customers regarding complex orders.
- Assigned due dates for each stage of production and enter in Production Tracking Process (PTP) Log System.
Confidential, Atlanta, GA
Project Manager
Responsibilities:
- Provided business development and project management consulting within a PMO to help client organizations met established goals and schedules, using the Confidential PMx.
- Assisted with development of the PMx, a project management methodology and tool, including leading the documentation team, developing all technical documentation.
- Managed an independent Quality Assurance Review of an Administrative Information System’s development and implementation for North Carolina.
- Reviewed documentation, conducted interviews, and performed analysis of state IEEE requirements and standards.
Confidential, Atlanta, GA
Project Manager
Responsibilities:
- Responsible for establishing a Project Management Office for several Compaq Computer’s projects, including web development and e-commerce projects.
- Duties included requirements gathering, data modeling, leading JAD sessions, maintaining an integrated schedule of all projects; client facing on all aspects of the projects, proposal development, staff management and development.
Confidential, Atlanta, GA
Senior Consultant
Responsibilities:
- Served as Technical Infrastructure Team Lead developing an e-commerce architecture for the Confidential .
- Lead the teams’ project management of status reporting, technical writing, processes, outputs, deliverables, and personnel management.
- Developed a hardware/software profile for the architectures and a testing strategy.
- Developed an approach to content and architecture versioning.
- Defined requirements for a customer care baseline and the system’s development.
- Served as the Technical Writer of the Broad Vision Enablement Team (BET).
- Served as the Technical Writer at BellSouth for the IDS Force Project, developing technical and documentation.
- Developed technical and cost proposals, including contract extensions,, including manuals and documentation.
- Developed a Help Desk Tracking System, servicing 32 military bases.