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Desktop Support Technician Resume

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Monte, CA

SUMMARY

  • Motivated and highly organized professional looking for Desktop Support opportunities.
  • Experience in hardware / software installation, configuration and troubleshooting, including: networking switches, routers, PCs, printers, scanners, antivirus application, Windows and MacOS.
  • Excellent written and communication skills. Extensive experience in automotive industry.

PROFESSIONAL EXPERIENCE

Confidential, Monte, CA

Desktop Support Technician

Responsibilities:

  • Maintained computer with various operating systems (Window 10, Linux, Mac OS)
  • Upgraded them when need, Repair computer hardware.
  • Provided assistance on any technical concerns to client.
  • Tested, integrated, and troubleshot new software applications.

Confidential, Monrovia, CA

Lubrication Technician

Responsibilities:

  • Performed lubrication service to all Confidential vehicles.
  • Mounted and dismounted tire. Performed alignment and brake service.
  • Performed diagnostic for defective part to recommend for customer to generate sale for dealership.

Confidential, Alhambra, CA

Lubrication Technician

Responsibilities:

  • Performed lubrication service to all Confidential vehicles.
  • Mounted and dismounted tire. Performed alignment and brake service.
  • Provided customer service with vehicle diagnostic relate to make sale with customers.

Confidential, Glendale, CA

Sanitize Technician

Responsibilities:

  • Cleaned bio burden for filter press room
  • Centrifuge machine with right procedure
  • Support other technicians to harvest filter press and centrifuge machine. Worked in back throne process to break blood bags at begin process of product.
  • Trained in delta V program to operate Cleaning in Place Machine and delta V back throne computer operate machine to purposely record data

Confidential, Madison, WI

Founder - E-commerce startup

Responsibilities:

  • Built business to profits within teh first year by developing and launching user-friendly e-commerce website
  • Led a 5-person team to launch new website features, and update inventory categories, resulting in 75% increase in revenue
  • Designed SEO friendly e-commerce system and led a 3-person team to boost teh website to #1 ranking in Google organic search, which accounts for 80% of revenue

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