Desktop Support Technician Resume
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Monte, CA
SUMMARY
- Motivated and highly organized professional looking for Desktop Support opportunities.
- Experience in hardware / software installation, configuration and troubleshooting, including: networking switches, routers, PCs, printers, scanners, antivirus application, Windows and MacOS.
- Excellent written and communication skills. Extensive experience in automotive industry.
PROFESSIONAL EXPERIENCE
Confidential, Monte, CA
Desktop Support Technician
Responsibilities:
- Maintained computer with various operating systems (Window 10, Linux, Mac OS)
- Upgraded them when need, Repair computer hardware.
- Provided assistance on any technical concerns to client.
- Tested, integrated, and troubleshot new software applications.
Confidential, Monrovia, CA
Lubrication Technician
Responsibilities:
- Performed lubrication service to all Confidential vehicles.
- Mounted and dismounted tire. Performed alignment and brake service.
- Performed diagnostic for defective part to recommend for customer to generate sale for dealership.
Confidential, Alhambra, CA
Lubrication Technician
Responsibilities:
- Performed lubrication service to all Confidential vehicles.
- Mounted and dismounted tire. Performed alignment and brake service.
- Provided customer service with vehicle diagnostic relate to make sale with customers.
Confidential, Glendale, CA
Sanitize Technician
Responsibilities:
- Cleaned bio burden for filter press room
- Centrifuge machine with right procedure
- Support other technicians to harvest filter press and centrifuge machine. Worked in back throne process to break blood bags at begin process of product.
- Trained in delta V program to operate Cleaning in Place Machine and delta V back throne computer operate machine to purposely record data
Confidential, Madison, WI
Founder - E-commerce startup
Responsibilities:
- Built business to profits within teh first year by developing and launching user-friendly e-commerce website
- Led a 5-person team to launch new website features, and update inventory categories, resulting in 75% increase in revenue
- Designed SEO friendly e-commerce system and led a 3-person team to boost teh website to #1 ranking in Google organic search, which accounts for 80% of revenue